Frequently asked questions
under the topics listed below you will find answers to frequently asked questions concerning the 2015 shareholders' meeting.
Invitation to the shareholders' meeting
Starting April 23, 2015, shareholders' meeting documents will be sent by postal mail to the shareholders entered in the company's shareholders' register. Please remember that the invitation to the shareholders' meeting does not in itself authorize you to participate in the shareholders' meeting or to exercise voting rights. For this, you are required to register in good time for the shareholders' meeting (see also: Participation). We ask that you fill in the documents we have sent you in accordance with your requirements and return them to the address indicated. To ensure your requests are implemented as quickly as possible, you can also use our Internet Dialog platform atwww.telekom.com/agm-service You must register by midnight (Central European Summer Time – CEST) on Thursday, May 14, 2015 (deadline for registration) at the latest. We cannot accept registrations received after May 14, 2015 due to legal reasons.
If you have not received your invitation to the shareholders' meeting
Shareholders who were not recorded in the shareholders' register when the shareholders' meeting was convened, i.e., on April 10, 2015, will receive their invitation in additional dispatches. If you did not receive an invitation to the shareholders' meeting, please call our hotline on +49-228-181-55770 Monday through Friday, from 8.00 a.m. to 6.00 p.m. More...
Those shareholders who are registered in the company's shareholders' register and have registered with the company at the following address in good time, i.e., by midnight (CEST) on Thursday, May 14, 2015 (deadline for registration) at the latest, are entitled to participate in the shareholders' meeting and to exercise their voting right at the shareholders' meeting in accordance with § 16 (1) of the Articles of Incorporation
DTAG Hauptversammlung 2015
c/o ADEUS Aktienregister-Service GmbH
20683 Hamburg, Germany
or by fax at the fax number +49-228-181-78879
or by E-mail at the E-mail address email@example.com
or by using the password-protected Internet Dialog in accordance with the system provided for this purpose on the following website
The registration must be received by the above date in order to be deemed to have been made on time. We cannot accept registrations received after May 14, 2015 due to legal reasons.
For further information on the procedure to follow when registering via the Internet Dialog, in particular for using the Internet Dialog, please read our Information on Internet Dialog. More...
If, a few days before the shareholders' meeting, you have still not received the ticket you ordered, please contact our hotline immediately at +49-228-181-55770.
If we receive your registration after midnight (CEST) on May 14, 2015 (deadline for registration), we are not allowed to issue any more admission tickets. Due to legal reasons we are not permitted to process orders for admission tickets received after this date. It will also not be possible to issue you an admission ticket during the accreditation process. You can also order your admission ticket in the Internet Dialog atwww.telekom.com/agm-service For further information on the procedure to follow when ordering admission tickets via the Internet Dialog, in particular for using the Internet Dialog, please read our Information on Internet Dialog. More...
a) Authorization by postal mail together with registration (return in enclosed envelope)
b) Authorization by fax together with registration (fax all pages required)
If you wish to authorize a specific person when registering, please use the registration form. Please select 1b on the form and fill in 1b and the rest of the registration form completely. You can then send the registration form back to us by mail using the enclosed envelope. Please note that in this case we must receive the registration form by midnight (CEST) on Thursday, May 14, 2015 (deadline for registration). Due to legal reasons we cannot process any documentation received after this date.
In order to authorize a specific person by fax when registering, please fill in 1b and the rest of the registration form and fax it to us by midnight (CEST) on Thursday, May 14, 2015 (deadline for registration) at +49-228-181-78879. Here, too, the time of receipt is decisive.
c) Authorization via the Internet Dialog
You can also use our convenient Internet Dialog at www.telekom.com/agm-service to authorize a specific person. For further information about our Internet Dialog, in particular for using the Internet Dialog, please read our Information on Internet Dialog. More...
Insofar as the requirements stated under "Conditions for attendance and exercising voting rights" are fulfilled, shareholders can choose to cast their vote by post without attending the shareholders' meeting. Shareholders casting their votes by post can do so either in text form (§ 126b BGB) sent to the address, fax number or e-mail address specified for registration or via the password-protected Internet Dialog using the system provided for this purpose (subject to the requirements and restrictions stated under "Using the password-protected Internet Dialog") at the address stated above (http://www.telekom.com/hv-service)(postal votes). For administrative reasons, postal votes should be cast using the forms provided by the Company for this specific purpose (including electronic forms). More...
Date and location of the shareholders' meeting
The shareholders' meeting of Deutsche Telekom AG will take place at the LANXESS arena, Willy-Brandt-Platz 1, 50679 Köln, Germany, on Thursday, May 21, 2015, starting at 10.00 a.m. (CEST). Doors open at 8.00 a.m.
Traveling to the shareholders' meeting
Each shareholder is responsible for organizing his or her own trip to and from the shareholders' meeting. Please note that the admission ticket cannot be used to travel on public transport. Due to cost considerations, the costs of tickets to and from the shareholders' meeting and/or parking charges will no longer be assumed by the company. Nor will travel costs be reimbursed. More...
Participation certificate (certificate for tax return)
You can print out any participation certificate you require for your personal income tax return at the information counter. You will need your voting card pad for this, which you hold under the scanner of the terminals provided for this purpose. A participation certificate will then be printed out immediately for you. If you forget to print out a participation certificate before you leave the meeting, you can also request one afterwards from the Investor Relations department at Deutsche Telekom in Bonn. In order to issue this certificate, we need to know the number on your voting card pad, as we can only verify participation using the list of persons present.
Internet service for the shareholders' meeting
The entire shareholders' meeting service is available for the shareholders' meeting atwww.telekom.com/agm-serviceHere, you can use the Internet Dialog to order admission tickets or issue proxy authorizations and voting instructions. In addition, you can also create your own profile. Here you can edit your shareholder data for the shareholders' register or register to receive your shareholders' meeting invitation by E-mail. To do this you will need the access data that you received together with the invitation to the shareholders' meeting.
For further information on the registration procedure and how to provide proxy authorizations and voting instructions, see Participation in the shareholders' meeting.
Where do I find my access data for the Internet Dialog?
Please log on using the access data (shareholder number and online password (OP)) that you will find (provided you have been recorded as a shareholder in the shareholders’ register at least two weeks prior to the date of the shareholders' meeting) on the page “Notes on registration and exercising voting rights,” which will be sent to you with the invitation to the shareholders' meeting. If you have already requested that documents be sent to you electronically, please enter your shareholder number and your personally selected password.
What do I do if I have forgotten my online password?
If you have registered to have documents sent to you electronically and have forgotten your personally selected password, the “Password forgotten?” link on the login mask for the Internet Dialog will take you to another entry mask. After you have entered your shareholder number and your registered e-mail address, you will be asked the security question you selected when registering to have documents sent electronically. If this question is correctly answered, a new system-generated online password for the Internet Dialog of Deutsche Telekom AG will be sent to your registered e-mail address.
Please note that this function will only be available for shareholders who have registered to have the shareholders' meeting documents of Deutsche Telekom AG sent electronically. If you have not registered to receive the documents electronically, please contact our hotline at +49 (0) 228 181-55770. More...
How can I register to have shareholders' meeting invitation sent to me by e-mail?
You can register via the Internet Dialog to have shareholders' meeting invitation sent to you by e mail. After successfully registering, you will receive the invitation for the shareholders' meeting by e mail starting in 2015. This is the quickest way to obtain information about the upcoming shareholders' meeting. You can, of course, cancel this service at any time and then receive your shareholders' meeting documents as usual by postal mail. It is quite simple to register atwww.telekom.com/agm-serviceTo do this you will need the access data that you received together with the invitation to the shareholders' meeting. More...
What browser do I need to use the Internet Dialog?
Which browsers are optimally supported?
- Internet Explorer from version 6.0
- Mozilla Firefox
However, we always advise you to use the latest versions.
Is the transmission of my personal data secure?
Your connection to the server used for the shareholders' meeting services offered by Deutsche Telekom is established via SSL (Secure Socket Layer) with 128-bit encryption. I.e. personal data such as passwords and so on cannot be viewed by any third party over the Internet during the session.
Where can I inspect the shareholders' register?
Every shareholder has the right to information concerning the data about himself / herself stored in the shareholders' register. This data can be viewed in person at Deutsche Telekom AG's registered office at Friedrich-Ebert-Allee 140, 53113 Bonn, Germany, or written requests can be sent to Deutsche Telekom AG, Investor Relations, Friedrich-Ebert-Allee 140, 53113 Bonn, Germany. You will find your personal registration data in your invitation to the shareholders' meeting.
What personal data is stored in the shareholders' register?
The shareholders' register is maintained as an electronic database which is updated daily with buying and selling activities worldwide. The following data is stored in the shareholders' register: last name, first name, address, e-mail address (if given), shareholder number, share portfolio, date of birth.
Deutsche Telekom AG offers several options for obtaining information about business developments. The annual and interim financial reports are available on Deutsche Telekom AG's website at http://www.telekom.com/investorrelations under "Publications." We also offer a free-of-charge order service for the current annual report under Contact & Service. All documents ordered are dispatched via DHL. Please note that this is a shipping service and you may be required to collect the parcel from the post office if it cannot be delivered. The documents can also be viewed online at www.telekom.com/hauptversammlung. More...
Did you find all information, you need?
If you have any further questions relating to the shareholders' meeting of Deutsche Telekom AG, feel free to send us a Mail to firstname.lastname@example.org or use our Hotline at +49 (228) 181-55 770.
We are happy to take your calls from Monday through Friday from 8:00 a.m.
to 6:00 p.m. (except for German public holidays).