Deutsche Telekom launches joyn communication service

Aug 30, 2012

  • Service available to Telekom customers from December
  • Chat and send files free of charge on all smartphone tariffs
  • Integrated in many smartphones in the future and available immediately as a free app for iOS and Android

Feel. Tell. Show. With "joyn" Deutsche Telekom is set to ring in a new communication era from December. The technical standard defined jointly by mobile carriers and device vendors makes it possible to activate the phone camera and integrate a photo or video 'live' during a phone call. Chat and Send File also provides a new messaging service that fulfills maximum quality requirements.

Niek Jan van Damme, Deutsche Telekom Board Member with responsibility for Deutsche Telekom's German business, is convinced that the messaging offer will be a success: "joyn is especially easy to use. Customers don't have to worry which of their contacts uses what service and who can be reached how. 'joyn' makes the cellphone's phone book smarter and, above all, the services function across carrier boundaries. Without any installation, without a login and without the need to move between different applications."

The Chat and Send File functions are free of charge for Deutsche Telekom customers who already have a calling plan that includes a data or text message flat rate. In contrast to other messenger services, the volume of data used is not deducted from the volume included in the flat rate. This means that users can send any number of files back and forth without reducing their data volume. And when it comes to video calls, no additional costs are incurred for customers with a voice flat rate or voice minutes package.

"joyn" is device-independent and will come pre-installed on many Android and Windows Phone 8 smartphones in future. Owners of older cellphones can simply download joyn as an app to their iPhone or Android. What's more, from next year you can also use "joyn" in Deutsche Telekom's fixed network.


Experience our products and services live at IFA in Berlin from August 31 to September 5 at the Deutsche Telekom stand in hall 6.2. Deutsche Telekom's entire presence at the trade fair is carbon-neutral: All CO2 emissions generated in setting up and operating the stand are offset fully by carbon-reduction projects abroad.

About Deutsche Telekom
Deutsche Telekom is one of the world's leading integrated telecommunications companies with almost 130 million mobile customers, 33 million fixed-network lines and over 17 million broadband lines (as of June 30, 2012). The Group provides products and services for the fixed network, mobile communications, the Internet and IPTV for consumers, and ICT solutions for business customers and corporate customers. Deutsche Telekom is present in around 50 countries and has over 233,000 employees worldwide. The Group generated revenues of EUR 58.7 billion in the 2011 financial year - more than half of it outside Germany (as of December 31, 2011)..

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