Salesforce.com and Deutsche Telekom announce strategic partnership

Jul 03, 2014

  • Salesforce.com appoints Deutsche Telekom’s corporate customers unit T-Systems as primary reseller for Salesforce.’s #1 CRM Platform in Germany, Austria and Switzerland
  • Deutsche Telekom’s corporate customers unit T-Systems will be the data centre provider for salesforce.com’s upcoming German data centre

Deutsche Telekom and salesforce.com, the leading provider of enterprise cloud computing, today announced they have signed a reseller agreement naming T-Systems, Deutsche Telekom’s corporate customers unit as strategic partner for salesforce.com and a primary reseller for salesforce.com’s #1 CRM platform.

The deal was announced today at Salesforce 1 World Tour Munich. At Germany’s largest Cloud event, Marc Benioff, CEO of salesforce.com, and Tim Höttges, Chairman of the Board of Management of Deutsche Telekom, outlined the deal, which states that T-Systems will be the preferred sales partner for salesforce.com in Germany, Austria and Switzerland (DACH). The partnership allows customers to receive salesforce.com solutions directly from the highly secure Telekom Cloud. In Addition, Deutsche Telekom’s corporate customers unit T-Systems will be the data centre provider for salesforce.com’s upcoming German data centre.

The partnership will further expand to Europe, the Middle East and Africa (EMEA) at a later date.

For Deutsche Telekom, the partnership is an important building block in expanding its cloud business and in the implementation of its partnering strategy. "Companies that want to benefit from the opportunities of the digital age have to master an ever broader technological spectrum – and Deutsche Telekom’s corporate customers unit and salesforce.com are now working together to support them on that," said Höttges. "Together with salesforce.com, we are expanding our range of simple and cost-effective cloud services, particularly for small and medium-sized enterprises, which form such a strong part of our economy in this country." Deutsche Telekom, the leading cloud service provider in Germany and Europe, continues to invest in cloud infrastructure and opens Germany’s most modern data center today.

"German companies are investing in the cloud to grow and drive innovation, and T-Systems and Deutsche Telekom have a unique understanding of the DACH market," said Marc Benioff, founder and CEO, salesforce.com "This strategic partnership with Deutsche Telekom’s T-Systems underscores our commitment to the DACH region and to EMEA overall."

Deutsche Telekom is using salesforce.com’s CRM systems itself to increase their own sales productivity and expand their customer intimacy.

Deutsche Telekom, cloud leader
The current Experton "Cloud Vendor Benchmark 2014" study confirms that Deutsche Telekom is on track for success in its cloud business: As in the prior year, Deutsche Telekom has taken top positions in the categories "cloud market places" and "cloud services for small and medium-sized enterprises." T-Systems is number one in the categories "managed cloud services," "managed private cloud services," and "cloud workplaces" and is one of the top providers in other areas, too.

Experton, a market research institute, performs its cloud study each year, evaluating providers that offer cloud technology, cloud services and transformation services on the German market. There were 420 providers in 2014, of which Experton designated 138 as particularly significant and subjected them to closer examination.

About Deutsche Telekom
Deutsche Telekom is one of the world’s leading integrated telecommunications companies with over 142 million mobile customers, 31 million fixed-network lines and over 17 million broadband lines (as of December 31, 2013). The Group provides fixed-network, mobile communications, Internet and IPTV products and services for consumers, and ICT solutions for business and corporate customers. Deutsche Telekom is present in around 50 countries and has approximately 229,000 employees worldwide. The Group generated revenue of 60.1 billion euros in the 2013 financial year - over half of it outside Germany.

About T-Systems
Drawing on a global infrastructure of data centers and networks, T-Systems operates information and communication technology (ICT) systems for multinational corporations and public sector institutions. On this basis, Deutsche Telekom’s corporate customers unit provides integrated solutions for the networked future of business and society. Some 50,000 employees at T-Systems combine industry expertise with ICT innovations to add significant value to the digitization strategies and core business of customers all over the world. The corporate customers unit generated revenue of around 9.5 billion euros in the 2013 financial year.

About salesforce.com
Salesforce.com is the world’s largest provider of customer relationship management (CRM) software. For more information about salesforce.com (NYSE: CRM), visit: www.salesforce.com. Any unreleased services or features referenced in this or other press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase salesforce.com applications should make their purchase decisions based upon features that are currently available. Salesforce.com has headquarters in San Francisco, with offices in Europe and Asia, and trades on the New York Stock Exchange under the ticker symbol “CRM.”

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