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Telekom wins major Coca-Cola HBC contract for EMEA region

  • Greek Subsidiary OTE concludes major deal with Coca-Cola HBC
  • OTE and T-Systems Hungary to provide data center and disaster recovery services respectively for 28 countries
  • Largest outsourcing deal ever on the Greek market and largest private-sector ICT deal for Deutsche Telekom Europe segment

Deutsche Telekom’s Greek subsidiary OTE has won a major contract with Coca-Cola Hellenic Bottling Company AG (HBC), one of the largest bottlers of The Coca-Cola Company’s products worldwide. The deal, worth €43 million, concerns data center outsourcing services from OTE’s data centers. Disaster recovery services are to be provided by T-Systems Hungary. The provision of data services encompasses all transactions and operations, including ordering, CRM, ERP and call center services. The deal covers 28 countries in the EMEA region, where Coca-Cola HBC is present, catering for the needs of more than 589 million consumers. It concerns more than 36,000 employees daily, working in 13 different time-zones from Galway, Ireland in the west, to Petropavlovsk, the easternmost point of Russia.

"We are pleased that our cross-border capabilities enabled us to provide a solution tailored to our customers business needs. This success shows our strong position in Europe in delivering ICT solutions for enterprise customers," says Dr. Elias Drakopoulos, Senior Vice President, responsible for Europe Business Excellence at Deutsche Telekom.

"We are pleased to have found a reliable partner combining a strong presence in Greece with effective cross-border risk mitigation capabilities and professional expertise," says Nigel Davis, Business Solutions and Systems Director at Coca-Cola HBC.

For Deutsche Telekom’s Europe segment, this deal represents the largest ICT deal in the private sector, greatly facilitated through effective cooperation of OTE and T-Systems Hungary. For Coca-Cola HBC, this contract means that, if needed, it can switch from the primary data center in Athens to the disaster recovery site in Budapest, hence offering enhanced risk mitigating possibilities. Additionally, this contract constitutes the largest outsourcing deal ever on the Greek market, positioning Greece as a hub in the ICT business area.

About Deutsche Telekom
Deutsche Telekom is one of the world’s leading integrated telecommunications companies with around 151 million mobile customers, 30 million fixed-network lines and more than 17 million broadband lines (as of December 31, 2014). The Group provides fixed network, mobile communications, Internet and IPTV products and services for consumers and ICT solutions for business customers and corporate customers. Deutsche Telekom is present in more than 50 countries and has approximately 228,000 employees worldwide. The Group generated revenues of EUR 62.7 billion in the 2014 financial year - more than 60 percent of it outside Germany.

About Coca-Cola HBC
Coca-Cola HBC is a leading bottler of The Coca-Cola Company with a sales volume of more than 2 billion unit cases. It has a broad geographic footprint with operations in 28 countries serving a population of approximately 590 million people. Coca-Cola HBC offers a diverse range of non-alcoholic ready to drink beverages in the sparkling, juice, water, sport, energy, tea and coffee categories. Coca-Cola HBC is committed to promoting sustainable development in order to create value for its business and for society. This includes providing products that meet the beverage needs of consumers, fostering an open and inclusive work environment, conducting its business in ways that protect and preserve the environment and contribute to the socio-economic development of the local communities. Coca-Cola HBC is ranked beverage industry leader by the Dow Jones Sustainably World and Europe Indices, and is also included in the FTSE4Good Index.

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