Application Administrator

Purpose

Check, execute, solve (where appropriate), and creates tickets (problem ticket, change management ticket, incident, delivery order (DO)) in order to maintain service to customers according to given quality KPIs.

Key accountabilities

• Operative interface between Service Delivery Management, Customer, Development, Vendors and other delivery units
• Check, execute, solve (where appropriate), and creates tickets (problem ticket, change management ticket, incident, delivery order (DO)) in order to maintain service to customers according to given quality KPIs.
• Plans, controls and is responsible for complete application-based request fulfilment.
• Support and consulting of Service Delivery Management
• Coordinates incident, problem, change, escalation management and operational documentation
• Coordinates customer-driven and / or technical changes during service lifecycle
• Coordinates change approval in face of all Change Advisory Board

Job specific accountabilities:

• Functional steers whole service chain for small to medium applications/services
• Independently executes standard tickets to provide service according to KPIs.
• Support Junior Administrators to spread knowledge level in the team and develop their skills.
• Responsibility for service asset- and configuration management
• Support project and other deliverables in order to fulfil KPIs and management requests
• Support and consulting of Service Delivery Management during order and pre-sales process and cost optimization
• Working with agile tools on daily basis
• Installations of new versions of application on classic server or in cloud
• Preparation of pipelines/templates for application usage
• Preparation/configuration of new environments for applications.
• Creation of simple web based application  (flask platform, fast-api, jungo...)
• Converting of distribution code wirh briefcase or/and google app engine
• Using Git as the most popular DevOps tool
• Possibility to move forward in your career and gain new DevOps oriented skills

Benefits

•  Possibility of teleworking or home office
• Cafeteria Bonus - an annual package of money based on job complexity
• Variable payment - yearly bonus defined in employment contract, based on reaching company objectives
• Financial bonus for recommendation of a candidate
• Financial bonus for relocation
• Employer pension contribution (III. pillar)
• Extra vacations based on position complexity
• Special program for key employees
• Work life coaching - psychological, work, legal and financial consulting
• Vacation contribution - for employees with employment contract who are continuously 24 months at least in the company
• Hard-skills and soft-skills trainings
• Opportunity to upskilling and reskilling by internal and external trainings and certifications
• Discounts at various providers
• Health week activities twice a year
• Usage of relaxation area Alejová
• Metro card
• Diners credit card

Salary

Final salary is negotiable.

We are offering base salary depending on seniority level and previous experience of candidate. In addition to base salary we provide variable part and other financial benefits. Base salary will not be lower than 900/brutto.

Education 

• Secondary education

Certification 

• LPIC 1 Linux certification - advantage

Skills

• IT/PC literacy - expert
• HS/SW overview - advanced
• Core platform knowledge - advanced
• ITIL knowledge - basic
• Technical overview in OS, Network, Storage, Back up, Databases, Middleware, Scripting - basic
• Python scripting, Bash, Ansible, Elastic

Soft skills

• Communication skills - intermediate
• Analytical thinking - advanced
• Team cooperation - advanced
• Presentation - intermediate
• Training and mentoring - advanced
• Projet management - basic 

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Other skills

• Python scripting
• Bash
• Ansible
• Elastic

Languages 

• English - upper intermediate (B2)
• German - advantage ​​​​​​​