ICT Engineer - FCI DevOps

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Purpose

  • Perform, coordinate and improve most complex activities (3rd level environment) needed to provide IT services and the supporting infrastructure in order to fulfill relevant KPI’s
  • Plan, implement and maintain a stable technical infrastructure to support organization’s business processes
  • Identify weaknesses in used processes and eliminate them following industry and internal standards.

General description

FCI is an Enterprise Cloud platform running on the Lenovo hardware and VMware product line (ESXi, vSphere 7, vSAN, NSX-T, vROPS, HCX  ...). Working on such a platform is really unique chance to get valuable experiences in Virtualized IT world. The main goals are keep the platform up and running stable, SW and HW maintenance, Troubleshooting, Patching, Migrations, Consultations, Onboarding.

Key accountabilities

  • Perform, coordinate and improve complex activities (3rd level environment) needed to provide IT services and the supporting infrastructure in order to fulfill relevant KPI’s.
  • Plan, implement and maintain a stable technical infrastructure.
  • Diagnose and resolve complex tickets or escalate complex tickets with direct/potential impact related to IT infrastructure.
  • Investigate the root cause of complex incidents and then initiate actions to improve or correct the situation.
  • Evaluate, authorize, prioritize, plan, implement, document and review complex changes in controlled manner or escalate to higher authority.
  • Create and maintain technical documentation to support IT service

Profil

Education:

  • Secondary education


Experience:

  • Similar position focused on administration


Certification:

  • Valid certification in given technology / advantage


IT Technical skills:

  • Virtualization platform knowledge – Advanced 
  • Windows, Linux, Network, Storage - Intermediate


Soft skills:

  • Analytical thinking - Expert
  • Training and mentoring – Advanced
  • Communication - Advanced
  • Team cooperation - Advanced
  • Negotiation skills - Advanced
  • Presentation skills - Intermediate


Other skills and possible specialization:

  • Knowledge of the ITIL processes
  • Participation on on-call duties
  • Independent solving and troubleshooting of incidents and errors within defined 


Languages:

  • English - Upper intermediate (B2)

Was wir bieten

  • Homeoffice/Mobile Working möglich

    Egal ob im Büro oder von einem anderen Ort - mobiles Arbeiten ist bei uns kein Problem. Die Arbeit im Homeoffice gehört zu unserem beruflichen Alltag und wird durch digitale Plattformen unterstützt.

  • Flexible Arbeitszeiten

    Gestaltungsspielraum für berufliche und private Herausforderungen - mit unseren flexiblen Arbeitszeitmodellen ermöglichen wir selbstbestimmtes Arbeiten. So, wie es zum Leben und der aktuellen Situation passt.

  • Mitarbeiterrabatte

    Produkte und Dienstleistungen vergünstigt kaufen - in den Bereichen Festnetz, Internet, Mobilfunk, TV und Smarthome erhalten Mitarbeiter*innen Rabatt. Auch Freunde und Bekannte profitieren von vielen Angeboten.

Über uns

Über uns

Deutsche Telekom Systems Solutions Slovakia s.r.o. is one of the two legal entities promoted under one brand Deutsche Telekom IT Solutions Slovakia. Our parent company Deutsche Telekom AG decided to take strategic steps towards structural change, which resulted in the splitting of T-Systems Slovakia into two legal entities, operating, as of July 1, 2020. Our original brand T-Systems Slovakia has been inextricably linked with Kosice region since January 2006. We proved this the very next year, when we became one of the founding members of Košice IT Valley association. Over the last decade, we have managed to grow from scratch to being the second largest employer in the eastern part of the country. At the same time, with more than 3,900 employees, we are one of the top fifteen largest employers in Slovakia. Thanks to our highly qualified and motivated employees, we are the company with the fastest growth in added value within the IT industry in Slovakia. Our goal is to proactively find new ways to improve and continuously transform into the type of company providing innovative services.

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