Senior ICT Engineer
Aufgabe
General description
- Perform, coordinate and improve most complex activities (3rd level environment) needed to provide IT services and the supporting infrastructure in order to fulfill relevant KPI’s.
- Plan, implement and maintain a stable technical infrastructure to support organization’s business processes.
- Identify weaknesses in used processes and eliminate them following industry and internal standards.
- Identify weaknesses in used processes and eliminate them following industry and internal standards.
Accoutabilities
- Perform, coordinate and improve most complex activities needed to provide IT services and the supporting infrastructure in order to fulfill relevant KPI’s.
- Propose and perform regular inspections and improvement recommendations .
- Diagnose and resolve complex tickets or escalate complex tickets with direct/potential impact related to IT infrastructure.
- Investigate the root cause of complex incidents and then initiate actions to improve or correct the situation.
- Evaluate, authorize, prioritize, plan, test, implement, document and review complex changes in controlled manner or escalate to higher authority.
- Assess actual performance of IT infrastructure against its predicted performance. Any deviations between the two should be understood and proactively remediated, with vendors if necessary.
- Create and maintain technical documentation to support IT service.
- Identify weaknesses in used processes and eliminate them following industry and internal standards.
- Plan, implement and maintain a stable technical infrastructure to support organization’s business.
- Serve as technical lead to provide clear and comprehensive release and deployment plans.
- Serve as technical lead to assure delivery of the service in critical situations.
- Deliver effective training plans and concepts to train other employees and ensure their fulfillment
- Implement new technologies/services or upgrades to existing technologies.
Requirements
Education
- Master´s degree in Information Technology.
- At least two advanced certificates for relevant platform.
- 6 years minimum IT Experience.
- Core platform knowledge- expert.
- Related platform knowledge- intermediate.
Soft skills
- Communication - Advanced.
- Analytical thinking - Expert.
- Team cooperation - Advanced.
- Training and mentoring - Expert.
- Presentation skills - Advanced.
- Negotiation skills - Advanced.
Finance Skills
- Financial literacy in respective business area - Intermediate.
Languages
- English - Upper intermediate (B2),
- German - Upper intermediate (B2) - advantage.
Other
- Knowledge of the ITIL processes
- Project Management- Basic
Possible specialisation
- Core platform knowledge:Routing and Switching skills on CCNP certification level (Cisco) or BCNP certification level (Brocade).
- Related platform knowledge: FW, LAN knowledge (advantage).
- Participation on on-call duties , independent solving and troubleshooting of incidents and errors within defined expertise.
Benefits
- Cafeteria - individual benefit,
- Trainings and development opportunities,
- Discounts at various providers in Košice,
- Possibility of Home office,
- Pension savings contribution,,
- Meal vouchers contribution,
- Teambuildings,
- Extra vacation days,
- Young and enthusiastic working environment,
- Diversity Program,
- Health Weeks,
- Sport Activities,
- Weekend Events,
- Work life Coaching,
- Doctors at workplace,
- Credit card,
- Referral bonus /financial/,
- Rotations possibilities.
Salary
Monthly salary range is 1500 - 2300 € brutto + variable part of salary + other financial benefits. The final basic wage component can be adjusted accordingly to individual skills and experience of selected candidate.
Profil
Requirements
Education
- Master´s degree in Information Technology.
- At least two advanced certificates for relevant platform.
- 6 years minimum IT Experience.
- Core platform knowledge- expert.
- Related platform knowledge- intermediate.
Soft skills
- Communication - Advanced.
- Analytical thinking - Expert.
- Team cooperation - Advanced.
- Training and mentoring - Expert.
- Presentation skills - Advanced.
- Negotiation skills - Advanced.
Finance Skills
- Financial literacy in respective business area - Intermediate.
Languages
- English - Upper intermediate (B2),
- German - Upper intermediate (B2) - advantage.
Other
- Knowledge of the ITIL processes
- Project Management- Basic
Possible specialisation
- Core platform knowledge:Routing and Switching skills on CCNP certification level (Cisco) or BCNP certification level (Brocade).
- Related platform knowledge: FW, LAN knowledge (advantage).
- Participation on on-call duties , independent solving and troubleshooting of incidents and errors within defined expertise.
Was wir bieten
-
Homeoffice/Mobile Working möglich
Egal ob im Büro oder von einem anderen Ort - mobiles Arbeiten ist bei uns kein Problem. Die Arbeit im Homeoffice gehört zu unserem beruflichen Alltag und wird durch digitale Plattformen unterstützt.
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Kantine am Standort
Gesundes Essen in guter Gesellschaft - unsere Kantinen machen es möglich. Hier lässt sich bequem und nur wenige Minuten vom Arbeitsplatz entfernt aus einer großen Auswahl an warmen und kalten Speisen auswählen.
Über uns
Über uns
Deutsche Telekom Systems Solutions Slovakia s.r.o. is one of the two legal entities promoted under one brand Deutsche Telekom IT Solutions Slovakia. Our parent company Deutsche Telekom AG decided to take strategic steps towards structural change, which resulted in the splitting of T-Systems Slovakia into two legal entities, operating, as of July 1, 2020.
Our original brand T-Systems Slovakia has been inextricably linked with Kosice region since January 2006. We proved this the very next year, when we became one of the founding members of Košice IT Valley association.
Over the last decade, we have managed to grow from scratch to being the second largest employer in the eastern part of the country. At the same time, with more than 3,900 employees, we are one of the top fifteen largest employers in Slovakia. Thanks to our highly qualified and motivated employees, we are the company with the fastest growth in added value within the IT industry in Slovakia. Our goal is to proactively find new ways to improve and continuously transform into the type of company providing innovative services.
Kontakt
Simona Čuchráčová
I’m your personal recruiter. Don’t hesitate to contact me.
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