Job-ID: 107357_EN_2
System Administrator
- Gesellschaft:
- IT Services Hungary
- Standorte:
- Debrecen, Ungarn
- Karrierelevel:
- Professional
- Vertragsart:
- Vollzeit - unbefristet
- Bewerbungsschluss:
- 04.09.2019
- Funktionsbereich:
- IT- / TK-Betrieb
- Supports of DSI Local/Remote systems (private cloud product, virtual platform) for external and internal clients within the set expected service levels, in a quality exceeding customer expectations
- Ensures the daily operation of given operation systems
- Processes the incoming tickets
- Incident, Change, Problem Ticket and Deployment Order handling
- Identifies, diagnoses, categorizes the incidents/tickets and sets priorities
- Forwards the more complex problems to the next level of support
- Pro-active recommendation and execution of automated solutions
- Observes the expected service levels included in the contract
- Reports to the requester of report at the required frequency
- Contributes to solving problems related to costumer-specific devices and applications as well
- Solves the majority of the problems; escalates only those that require specialist expertise to the next level of support or to a local partner
- Shares knowledge with colleagues
- Minimum 3 year experience in system operation/administration of partly standard environments
- Strong commitment towards automation
- Demonstrated experience in using an ITIL based ticketing systems
- Strict adherence to the use of the ticketing system for ALL incidents, changes and problems
- Experience in technical documentation update
- B2 level English knowledge is mandatory
Advantages:
- Experience in programming/scripting (e.g. by using PowerShell/PoweCLI, Bash, Perl, Python)
- Experience in VMware ESXi administration
- Familiarity with Storage administration
- Experience in On-Call duty
- Network related knowledge
Personality:
- Team player
- Ability to work independently as well as in team
- Willingness to learn
- Good time management skill
IT Services Hungary is the biggest ICT employer of Hungary, the subsidiary company of T-Systems International. Our company uniquely offers the whole portfolio of ICT-service. Our centres in Budapest, Debrecen, Pécs and Szeged satisfy our international clients in systemintegrational and operational fields, but in our wide offer you can also find all the widely used software and hardware platforms of SAP system services as well as distant and local server operation, network management and supervision. The appreciation of our work is shown by winning the „Investor of the Year” award both in 2008 and 2015. In the year 2014/15 „Employer of the Year” (National Champion) award was also collected by us. Since 2014 the company has been a multiple Superbrands award winner, and IT Business gave us the title: „The Most Successful ICT enterprise” in 2017.
We are looking for experienced professionals as a still developing and broadening company!