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Job-ID: 125219

Technical Incident Manager (Szeged)

  • #network
  • #telecommunication
  • #incidentmanagement
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Aufgabe

  • handling critical and high incidents
  • coordinating technical an management calls
  • technical steering of incidents, and supporting MoD Service during a critical/major incidents
  • constructing, updating the Structuring List
  • initiate Change Management if needed
  • preparing Root Cause Analysis for Problem Management

Profil

  • English and German language skills are fit for negotiation
  • a LIM needs to have good problem solving skills and excellent communication abilities
  • team player

Über uns

Über uns

Present in the market under the Deutsche Telekom IT Solutions brand name, IT-Services Hungary (ITSH) is a subsidiary of the Deutsche Telekom Group and is the largest ICT employer in Hungary. Established in 2006, the company provides a wide portfolio of IT and telecommunications services with more than 4500 employees. ITSH was awarded with the Best in Educational Cooperation prize by HIPA in 2019, acknowledged as one of the most attractive workplaces by PwC Hungary’s independent survey and rewarded with the title of the Most Ethical Multinational Company in 2019. The company continuously develops its four sites in Budapest, Debrecen, Pécs and Szeged and is looking for skilled IT professionals to join its team.

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