Job offer

Tina

Job-ID: 113029_DE_2

(Junior) Manager CRM & Customer Analytics (m/w/d) - befristet - congstar GmbH

Company:
congstar GmbH
Locations:
Köln, Germany
Job level:
Young Professional
Employment type:
Full Time - Temporary
Application Deadline:
03/15/2020
Experience Required:
0-1 Jahr
Working Hours Per Week:
40.0
Languages Required:
Deutsch
Amount of Travel:
0-25%
Functional Area:
Other positions of interest
Marketing, Communications
Customer Care
General Management
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Das erwartet Dich:

  • Du trägst gemeinsam mit deinen Kollegen im CRM Team die Verantwortung für unser congstar Bestandsgeschäft und unsere >5 Millionen Bestandskunden
  • Im CRM Team bist Du verantwortlich für Analysen von Kundennutzungs- und Verhaltensdaten auf Grundlage unserer Data Warehouse Systeme
  • Dabei tauchst Du tief in die Daten ein und machst Deep Dives zu spezifischen Fragestellungen des Bestandsgeschäfts, z.B. zur Kundenzufriedenheit, zum Churn-oder auch zum Tarifwechselverhalten, etc.
  • Außerdem unterstützt Du unsere CRM Kampagnenmanager durch fundierte Segment- und Potentialanalysen und setzt passende automatisierte Regelkampagnen auf
  • Als Basis dafür entwickelst Du unsere Planungs- und Reporting Tools gezielt weiter

Das hast Du im Gepäck:

  • Ein erfolgreich abgeschlossenes Hochschulstudium und Erfahrung im operativen oder strategischen Marketing, bestenfalls im CRM oder eCommerce
  • Fundierte Kenntnisse des deutschen Mobilfunkmarktes sind von Vorteil
  • Du bist analysestark, durchdringst Themen schnell, arbeitest strukturiert und selbständig und findest immer noch einen besseren Weg
  • Es macht dir Spaß aus Daten Erkenntnisse zu gewinnen und Maßnahmen abzuleiten
  • Du kennst agile Methoden nicht nur aus dem Lehrbuch, sondern lebst diese auch
  • Jeder Jeck ist anders: Du schaffst es spielend zwischen unterschiedlichen Charakteren und Sichtweisen zu vermitteln und kämpfst auch für Ideen, wenn sie nicht deine eigenen waren
  • Du lachst auf der Arbeit. Täglich. Mehrmals.
  • Home office/mobile working possible

  • Connection to public transport

  • Flexible working hours

  • Training offers and allowances

  • Employee discounts

  • Health offers and insurance

Severely disabled applicants with equal qualification will be given particular consideration.

Wir sind ein über 200 Mitarbeiter starkes Unternehmen, Zweitmarke der Telekom Deutschland GmbH mit Sitz mitten in Köln und einer der führenden Mobilfunkanbieter in Deutschland.
Als Teil der Deutschen Telekom bieten wir das Beste aus beiden Welten: Wir vereinen Start up-Atmosphäre mit der Sicherheit eines Konzerns im Rücken und stehen sowohl bei unseren Produkten als auch als Arbeitgeber für Flexibilität.

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Elena Walzenbach

recruiting@congstar.net

0221/57771-28050

Further career information

Your application - quick and easy in just 5 minutes! Found your new job? Then simply click on 'Apply now' to register for our online job tool. Do you have your application documents (CV, cover letter, certificates) available? You can upload them as pdf-; word- (docx); ppt-; xls-; csv- oder txt-file with a maximum upload size of 10 MB each. As soon as we receive your application, you will get a confirmation via e-mail. The first thing we do is check whether your profile matches the job. Depending on the position, this first selection round can take up to four weeks. If you are successful in the pre-selection round, we will contact you to arrange an interview. You can check the status of your application in your applicant profile at any time.

Looking for tips for your application? Then take a look at the section called >Application Tips on our career website. Here you will find all manner of tips on 'The Right Way to Apply' and all the answers to the online application process.

By the way: Once you have set up your digital application, you can use it to apply for any position at Deutsche Telekom Group - quickly and easily with just a few clicks.

You need technical help? Our Career Team can be reached via e-mail or via phone: +49 800 3306700 and is looking forward to help you with any request.

Master exciting challenges without overextending yourself, be dedicated to your job while also enjoying a well-balanced private life – this is admittedly not always easy.

Take charge of your life. With work-life@telekom, Telekom is expressly integrating the reconciliation of work and private life into the corporate culture. Diverse measures in the focal areas “Working time and location”, “Health and fitness”, “Family” and “Social aspects” ensure improved reconciliation of work and private life – for all of our employees: Singles and families, young and old employees, men and women. With us you can unfold your full potential while also making your individual life plan a reality.

We can offer you development opportunities that are lifelong. After all, the challenges in our industry are constantly changing - and we know, that we can best meet them with outstandingly qualified colleagues.

We offer a broad spectrum of personal training and development possibilities. Whether you're a newcomer, an expert or a manager - we can offer you exciting prospects and individual career paths. For example, there are various development programs to support expert and executive careers, international exchanges, or part-time studying while you work. Our employees have the choice. Detailed information can be found in the category Career Center on our career website.

Money might not bring happiness, but it does make life easier. Because we want you to be able to focus fully on the projects at hand, we support you with an attractive salary and numerous benefits. Because money can't get you everything, we offer a number of benefits to make life easier on top of that. You can further benefit from individual location-specific offers and support services.

You want to know more about our compensations and benefits? Then take a look at the section called Our Services on our career site.

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