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Job-ID: 117341_EN_2

Application Manager for Processes & Tools

Company:
Deutsche Telekom Systems Solutions Slovakia s.r.o
Locations:
Kosice, Slovakia
Kosice, Slovakia
Job level:
Professional
Employment type:
Full Time - Regular
Application Deadline:
12/31/2020
Languages Required:
English
Functional Area:
ICT / IT Operations
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General description

    Responsible for:

    • the entire life cycle of the application- from the start of operation to the final switch-off 
    • compliance with the agreed Service Level Agreements and for budget of the application 
    • quality assurance in terms of defined key performance indicators according to SLA

    Coordinate and steer:

    • development and operation
    • communication with all involved parties (internal, external) of the application

    Overlook quality aspects of operation (performance, availability, stability, security)

    Perform verification of critical business impact during incidents (major incidents calls, operational stability calls)

    Plan provision of resources incl. order process management, upgrades/updates of application, resources etc

    Prepare rules and regulations for operating processes (incident/change/problem management), forecast figures based on technical concept regulations

    Organize and lead application expert group or similar service meetings

    Support Risk and Escalation Management

    Report and monitor PRIO1 issues

    On Call duty support

    Requirements

    • Strong technical knowledge in areas mentioned below (at least OS Linux/Windows) or willingnes and ability to extend the knowledge in the other areas (DB, Storage), also the applications of Micro Focus OO, SA, CSA

    • Deep knowledge on application business processes

    • Ability to learn
    • Leader abilities
    • Communication and or organizational skills
    • Technical and IT overview in OS, Network, Storage, Back up, Databases, Middleware
    • English B2
    • ITIL knowledge 
    • Project management overview

    Advantage

    • HP tools (MicroFocus)
    • 3+ year in IT field
    • University degree (minimum Bachelor)
    • MS Excel knowledge
    • German

    Benefits

    • Cafeteria - individual benefit
    • Trainings and development opportunities
    • Discounts at various providers in Košice
    • Possibility of Home office
    • Pension savings contribution
    • Meal vouchers contribution
    • Teambuildings
    • Extra vacation days
    • Young and enthusiastic working environment
    • Diversity Program
    • Health Weeks
    • Sport Activities
    • Weekend Events
    • Work life Coaching
    • Doctors at workplace
    • Credit card
    • Metro card
    • Referral bonus /financial/
    • Rotations possibilities

    Salary
    Minimum monthly salary is 1000 € brutto + variable part of salary + other financial benefits. The final basic wage component can be adjusted accordingly to individual skills and experience of selected candidate. 

    General description

      Responsible for:

      • the entire life cycle of the application- from the start of operation to the final switch-off 
      • compliance with the agreed Service Level Agreements and for budget of the application 
      • quality assurance in terms of defined key performance indicators according to SLA

      Coordinate and steer:

      • development and operation
      • communication with all involved parties (internal, external) of the application

      Overlook quality aspects of operation (performance, availability, stability, security)

      Perform verification of critical business impact during incidents (major incidents calls, operational stability calls)

      Plan provision of resources incl. order process management, upgrades/updates of application, resources etc

      Prepare rules and regulations for operating processes (incident/change/problem management), forecast figures based on technical concept regulations

      Organize and lead application expert group or similar service meetings

      Support Risk and Escalation Management

      Report and monitor PRIO1 issues

      On Call duty support

      Requirements

      • Strong technical knowledge in areas mentioned below (at least OS Linux/Windows) or willingnes and ability to extend the knowledge in the other areas (DB, Storage), also the applications of Micro Focus OO, SA, CSA

      • Deep knowledge on application business processes

      • Ability to learn
      • Leader abilities
      • Communication and or organizational skills
      • Technical and IT overview in OS, Network, Storage, Back up, Databases, Middleware
      • English B2
      • ITIL knowledge 
      • Project management overview

      Advantage

      • HP tools (MicroFocus)
      • 3+ year in IT field
      • University degree (minimum Bachelor)
      • MS Excel knowledge
      • German

      Benefits

      • Cafeteria - individual benefit
      • Trainings and development opportunities
      • Discounts at various providers in Košice
      • Possibility of Home office
      • Pension savings contribution
      • Meal vouchers contribution
      • Teambuildings
      • Extra vacation days
      • Young and enthusiastic working environment
      • Diversity Program
      • Health Weeks
      • Sport Activities
      • Weekend Events
      • Work life Coaching
      • Doctors at workplace
      • Credit card
      • Metro card
      • Referral bonus /financial/
      • Rotations possibilities

      Salary
      Minimum monthly salary is 1000 € brutto + variable part of salary + other financial benefits. The final basic wage component can be adjusted accordingly to individual skills and experience of selected candidate. 

      • Home office/mobile working possible

      • Canteen on-site

      Deutsche Telekom Systems Solutions Slovakia s.r.o. is one of the two legal entities promoted under one brand Deutsche Telekom IT Solutions Slovakia. Our parent company Deutsche Telekom AG decided to take strategic steps towards structural change, which resulted in the splitting of T-Systems Slovakia into two legal entities, operating, as of July 1, 2020.

      Our original brand T-Systems Slovakia has been inextricably linked with Kosice region since January 2006. We proved this the very next year, when we became one of the founding members of Košice IT Valley association.

      Over the last decade, we have managed to grow from scratch to being the second largest employer in the eastern part of the country. At the same time, with more than 3,900 employees, we are one of the top fifteen largest employers in Slovakia. Thanks to our highly qualified and motivated employees, we are the company with the fastest growth in added value within the IT industry in Slovakia. Our goal is to proactively find new ways to improve and continuously transform into the type of company providing innovative services.

      Further career information

      Your application - quick and easy in just 5 minutes! Found your new job? Then simply click on 'Apply now' to register for our online job tool. Do you have your application documents (CV, cover letter, certificates) available? You can upload them as pdf-; word- (docx); ppt-; xls-; csv- oder txt-file with a maximum upload size of 10 MB each. As soon as we receive your application, you will get a confirmation via e-mail. The first thing we do is check whether your profile matches the job. Depending on the position, this first selection round can take up to four weeks. If you are successful in the pre-selection round, we will contact you to arrange an interview. You can check the status of your application in your applicant profile at any time.

      Looking for tips for your application? Then take a look at the section called >Application Tips on our career website. Here you will find all manner of tips on 'The Right Way to Apply' and all the answers to the online application process.

      By the way: Once you have set up your digital application, you can use it to apply for any position at Deutsche Telekom Group - quickly and easily with just a few clicks.

      You need technical help? Our Career Team can be reached via e-mail or via phone: +49 800 3306700 and is looking forward to help you with any request.

      Master exciting challenges without overextending yourself, be dedicated to your job while also enjoying a well-balanced private life – this is admittedly not always easy.

      Take charge of your life. With work-life@telekom, Telekom is expressly integrating the reconciliation of work and private life into the corporate culture. Diverse measures in the focal areas “Working time and location”, “Health and fitness”, “Family” and “Social aspects” ensure improved reconciliation of work and private life – for all of our employees: Singles and families, young and old employees, men and women. With us you can unfold your full potential while also making your individual life plan a reality.

      We can offer you development opportunities that are lifelong. After all, the challenges in our industry are constantly changing - and we know, that we can best meet them with outstandingly qualified colleagues.

      We offer a broad spectrum of personal training and development possibilities. Whether you're a newcomer, an expert or a manager - we can offer you exciting prospects and individual career paths. For example, there are various development programs to support expert and executive careers, international exchanges, or part-time studying while you work. Our employees have the choice. Detailed information can be found in the category Career Center on our career website.

      Money might not bring happiness, but it does make life easier. Because we want you to be able to focus fully on the projects at hand, we support you with an attractive salary and numerous benefits. Because money can't get you everything, we offer a number of benefits to make life easier on top of that. You can further benefit from individual location-specific offers and support services.

      You want to know more about our compensations and benefits? Then take a look at the section called Our Services on our career site.

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