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Job-ID: 87544_EN_2

Delivery Solution Manager Support Expert

Company:
T-Systems Slovakia
Locations:
Kosice, Slovakia
Job level:
Professional
Employment type:
Full Time - Regular
Application Deadline:
10/31//2019
Functional Area:
ICT / IT Projects
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The holder of job takes care of and acts as business support for IT Solution design & IT Architecture functions.

The holder of job is entry gate for incoming orders for category of deal given by demander, assessing and processing request base on defined process. The holder of job ensures that request is updating in particular Deal phase and communicating to responsible stakeholders. The holder of job coordinate initial Solution Design tasks, document created design of architectural system or application solutions, costing requirements, validate the delivered outcome, create master template of handbook for Transition &Transformation and make quality check of order, report the order to central database.

Accountabilities

  • Analyze and process pre-design of solution design package (e.g. high level design, quotation, costing, proposal documents) with the Delivery Solution Manager to match customer requirements
  • Produce  a technical specification with the Delivery Solution Manager for custom development and systems integration
  • Complete initial order and validate proposed outcome of proposed IT solution
  • Costing of specific solutions for the customer account, in context of T-Systems portfolio, standards and principles.
  • Coordinate the implementation (quality gates) of designed IT solutions; interact with the client on all levels in relation to the solution to ensure customer satisfaction.
  • Review all orders and deals within DSM and report them to central database
  • Produce KPI reporting of all orders validated by quality gate
  • Participate in development of measurement to fulfill customer requirement and business needs
  • Centralized documentation of orders, categorized them in logical way based on best practices
  • Participate in training design, documentation and delivery efforts in concert with the requestor of order
  • Participate and lead, when needed, the project meetings with the customer
  • Participate in internal projects as required

Other benefits

  • Cafeteria - individual benefit
  • Trainings and development opportunities
  • Discounts at various providers in Košice
  • Possibility of Home office
  • Pension savings contribution
  • Meal vouchers contribution
  • Teambuildings
  • Extra vacation days
  • Young and enthusiastic working environment
  • Diversity Program
  • Health Weeks
  • Sport Activities
  • Weekend Events
  • Work life Coaching
  • Doctors at workplace
  • Credit card
  • Metro card
  • Referral bonus /financial/
  • Rotations possibilities

Requirements

Education

  • University degree and several years of work experience or comparable training with long-time work experience

Experience

  • At least 2 years of experience in area of ICT business
  • Knowledge of Service Delivery Elements and comparable Services across TSI delivery
  • Awareness of Project management methodology
  • Experience of different technique of reporting and Key Performing Indicator measurements
  • Is able to work in international environment, empower partnership and develop networking
  • Knowledge of the T-Systems Portfolio elements and connected services within TSI
  • Is able to present ideas, concepts and technical solutions to high level non-technical audiences.
  • Applies knowledge and skills to deal with complex problems, extending and coordinating work that may extend beyond own area of knowledge and expertise

Language

  • Excellent English (at least C1 level)
  • German (advantage)

Other skills

  • Commercially aware, managing costs on own projects and across team
  • Able to work as a team member with focus to project target.

Minimum monthly salary is 1180€ brutto + variable part of salary + other financial benefits. The final basic wage component can be adjusted accordingly to individual skills and experience of selected candidate.

Requirements

Education

  • University degree and several years of work experience or comparable training with long-time work experience

Experience

  • At least 2 years of experience in area of ICT business
  • Knowledge of Service Delivery Elements and comparable Services across TSI delivery
  • Awareness of Project management methodology
  • Experience of different technique of reporting and Key Performing Indicator measurements
  • Is able to work in international environment, empower partnership and develop networking
  • Knowledge of the T-Systems Portfolio elements and connected services within TSI
  • Is able to present ideas, concepts and technical solutions to high level non-technical audiences.
  • Applies knowledge and skills to deal with complex problems, extending and coordinating work that may extend beyond own area of knowledge and expertise

Language

  • Excellent English (at least C1 level)
  • German (advantage)

Other skills

  • Commercially aware, managing costs on own projects and across team
  • Able to work as a team member with focus to project target.

Minimum monthly salary is 1180€ brutto + variable part of salary + other financial benefits. The final basic wage component can be adjusted accordingly to individual skills and experience of selected candidate.

  • Home office/mobile working possible

The most trustworthy partner in 

information and communication
technologies.

T-Systems Slovakia was established in Slovakia in 2006 with the goal of providing information and communication (ICT) outsourcing solutions for the global corporate clientele of the Deutsche Telekom AG Group. The company has been based in Košice since its establishment. It was established as a subsidiary of T-Systems International GmbH, which has its head office in Germany and is a part of the global Deutsche Telekom AG Group.

The Slovak company provides outsourcing services for corporate customers in Germany, the European Union and at a global level. The size and breadth of activities and quality of work delivered by T-Systems Slovakia is a major reason why the T-Systems brand is the market leader in Germany and one of the big four ICT service providers in Europe.

The company has used the last decade to grow from nothing to the second-largest IT company in Slovakia and the second-largest employer in the east of the country. T-Systems Slovakia had 3,850 employees in Košice at the end of 2016, which makes it the second-largest shared service center in Slovakia and one of the top fifteen largest employers in Slovakia.

Thanks to our highly qualified and motivated employees, our company has the fastest growing added value in the IT sector in Slovakia.

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Lenka Kiššová

l.kissova@external.t-systems.com

+800 80 056 056

Further career information

Your application - quick and easy in just 5 minutes! Found your new job? Then simply click on 'Apply now' to register for our online job tool. Do you have your application documents (CV, cover letter, certificates) available? You can upload them as pdf-; word- (docx); ppt-; xls-; csv- oder txt-file with a maximum upload size of 10 MB each. As soon as we receive your application, you will get a confirmation via e-mail. The first thing we do is check whether your profile matches the job. Depending on the position, this first selection round can take up to four weeks. If you are successful in the pre-selection round, we will contact you to arrange an interview. You can check the status of your application in your applicant profile at any time.

Looking for tips for your application? Then take a look at the section called >Application Tips on our career website. Here you will find all manner of tips on 'The Right Way to Apply' and all the answers to the online application process.

By the way: Once you have set up your digital application, you can use it to apply for any position at Deutsche Telekom Group - quickly and easily with just a few clicks.

You need technical help? Our Career Team can be reached via e-mail or via phone: +49 800 3306700 and is looking forward to help you with any request.

Master exciting challenges without overextending yourself, be dedicated to your job while also enjoying a well-balanced private life – this is admittedly not always easy.

Take charge of your life. With work-life@telekom, Telekom is expressly integrating the reconciliation of work and private life into the corporate culture. Diverse measures in the focal areas “Working time and location”, “Health and fitness”, “Family” and “Social aspects” ensure improved reconciliation of work and private life – for all of our employees: Singles and families, young and old employees, men and women. With us you can unfold your full potential while also making your individual life plan a reality.

We can offer you development opportunities that are lifelong. After all, the challenges in our industry are constantly changing - and we know, that we can best meet them with outstandingly qualified colleagues.

We offer a broad spectrum of personal training and development possibilities. Whether you're a newcomer, an expert or a manager - we can offer you exciting prospects and individual career paths. For example, there are various development programs to support expert and executive careers, international exchanges, or part-time studying while you work. Our employees have the choice. Detailed information can be found in the category Career Center on our career website.

Money might not bring happiness, but it does make life easier. Because we want you to be able to focus fully on the projects at hand, we support you with an attractive salary and numerous benefits. Because money can't get you everything, we offer a number of benefits to make life easier on top of that. You can further benefit from individual location-specific offers and support services.

You want to know more about our compensations and benefits? Then take a look at the section called Our Services on our career site.

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