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Job-ID: 122512_EN_2

German Speaking Virtual Sales Assistant (Growth Portfolio/Public Cloud) (Pécs)

Company:
Deutsche Telekom Systems Solutions Hungary Kft.
Locations:
Pécs, Hungary
Job level:
Young Professional
Employment type:
Full Time - Regular
Functional Area:
Sales
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As a Virtual Sales Assistant you generally provide administrative, clerical and customer support services in the online „T-Systems International-World”.

Your responsibilities:

  • supplie product and pricing information to address client request
  • maintain accurate customer database in TSI-force by creating and updating customer profile
  • conduct investigations to identify and resolve order/installation/payment problems
  • forward to SDM/Accounter results of sales tracking and projection operations
  • function as online shop frontline agent who welcomes and receives customers when being contacted via online chat
  • interact with customers to assess their needs and provide recommendations on suitable products that’ll best meet their requirements
  • listen to customer complaints to address and provide solutions to their issues or problem
  • forward feedback to process / functionalities within online shop to the product owner for continuous improvement of front end

Requirements:

  • Proficiency in German is a must
  • Hands-on experience with multiple sales techniques - including cold calls
  • Proficiency in interacting with customers to provide useful product information and effectively conduct sales

Nice-to-have:

  • Ability to handle online / virtual chats with multiple clients
  • Experience in virtual selling (live chat support)
  • Have solid understanding of Software as a Service technology
  • Proficiency in English

Present in the market under the Deutsche Telekom IT Solutions brand name, IT-Services Hungary (ITSH) is a subsidiary of the Deutsche Telekom Group and is the largest ICT employer in Hungary. Established in 2006, the company provides a wide portfolio of IT and telecommunications services with more than 4500 employees. ITSH was awarded with the Best in Educational Cooperation prize by HIPA in 2019, acknowledged as one of the most attractive workplaces by PwC Hungary’s independent survey and rewarded with the title of the Most Ethical Multinational Company in 2019. The company continuously develops its four sites in Budapest, Debrecen, Pécs and Szeged and is looking for skilled IT professionals to join its team.

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MyHR Recruitment

MyHR_Recruitment@telekom.com

Further career information

Your application - quick and easy in just 5 minutes! Found your new job? Then simply click on 'Apply now' to register for our online job tool. Do you have your application documents (CV, cover letter, certificates) available? You can upload them as pdf-; word- (docx); ppt-; xls-; csv- oder txt-file with a maximum upload size of 10 MB each. As soon as we receive your application, you will get a confirmation via e-mail. The first thing we do is check whether your profile matches the job. Depending on the position, this first selection round can take up to four weeks. If you are successful in the pre-selection round, we will contact you to arrange an interview. You can check the status of your application in your applicant profile at any time.

Looking for tips for your application? Then take a look at the section called >Application Tips on our career website. Here you will find all manner of tips on 'The Right Way to Apply' and all the answers to the online application process.

By the way: Once you have set up your digital application, you can use it to apply for any position at Deutsche Telekom Group - quickly and easily with just a few clicks.

You need technical help? Our Career Team can be reached via e-mail or via phone: +49 800 3306700 and is looking forward to help you with any request.

Master exciting challenges without overextending yourself, be dedicated to your job while also enjoying a well-balanced private life – this is admittedly not always easy.

Take charge of your life. With work-life@telekom, Telekom is expressly integrating the reconciliation of work and private life into the corporate culture. Diverse measures in the focal areas “Working time and location”, “Health and fitness”, “Family” and “Social aspects” ensure improved reconciliation of work and private life – for all of our employees: Singles and families, young and old employees, men and women. With us you can unfold your full potential while also making your individual life plan a reality.

We can offer you development opportunities that are lifelong. After all, the challenges in our industry are constantly changing - and we know, that we can best meet them with outstandingly qualified colleagues.

We offer a broad spectrum of personal training and development possibilities. Whether you're a newcomer, an expert or a manager - we can offer you exciting prospects and individual career paths. For example, there are various development programs to support expert and executive careers, international exchanges, or part-time studying while you work. Our employees have the choice. Detailed information can be found in the category Career Center on our career website.

Money might not bring happiness, but it does make life easier. Because we want you to be able to focus fully on the projects at hand, we support you with an attractive salary and numerous benefits. Because money can't get you everything, we offer a number of benefits to make life easier on top of that. You can further benefit from individual location-specific offers and support services.

You want to know more about our compensations and benefits? Then take a look at the section called Our Services on our career site.

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