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Job-ID: 114227_EN_2

Head of Internal IT

Company:
T-Systems Slovakia
Locations:
Kosice, Slovakia
Kosice, Slovakia
Job level:
Young Professional
Employment type:
Full Time - Regular
Application Deadline:
12/31/2020
Functional Area:
ICT / IT Development
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Purpose

Leads and coordinates Internal IT Service team delivering Asset services, Infrastructure and Architecture services for local 4000 employees within T-Systems Slovakia as well as delivering IT services to global customers.

Key accountabilities

Generic managerial accountabilities:

  • Deliver services/solutions to clients in agreed quality and quantity structure according agreed contracts (OLA, SLA, SA, DA…) and internal KPI.
  • Responsible for procurement, contract discussion and management with suppliers. Define level of support and SLA
  • Establish, discuss and agree on support for internal and external customers.
  • Deliver support, steer quality, propose changes and automation for external customers.
  • Maintain relationships with counterparts/clients and other stakeholders for effective communication.
  • Lead and develop people in own team to be able to deliver agreed quality and maintain satisfaction of employees.
  • Continuously improve services in own area, propose improvements in related areas and implement improvements initiatives.
  • Plan and effectively manage business and resources of own team in order to meet financial budget.
  • Operationally manage critical situations and solve business-as-usual escalations to provide seamless operation and effective service to clients.
  • Deliver all people-related regulatory topics (labor code, internal rules & guidelines).

Job specific accountabilities:

  • Collect and provide feedback on terms and conditions of contracts in the area of internal IT services
  • Coordinates work with external partners (vendors, suppliers)
  • Regularly reports to TSSK Management Board Internal IT review
  • Leads technical commission to define specification for HW and SW in use
  • Approves access to technical rooms where servers are stored
  • Approves protocols of new assets acceptance within whole TSSK
  • Consult and steer contract with external partners ( local suppliers )
  • Steer quality and define measures for services delivered to external customers
  • Plan and effectively manage IT Spend budget ( Capex and Opex ) in your area of responsibility
  • Establish and maintain good relationship with PQIT counterparts
  • Consult and lead big infrastructure, asset management or workplace management projects (external/internal)
  • Responsible for 1st level support (SPOC), workplace management, Infrastructure and Architecture of Local TSSK landscape
  • Deliver continuous service improvement, effectiveness and automation in all area
  • Be able to lead big changes ( Infrastructure, mindset, process or operational)
  • Define and consult common IT strategy for TSSK ( Including definition of roadmap and critical milestones                                                                           

Other Benefits

  • Cafeteria - individual benefit
  • Trainings and development opportunities
  • Discounts at various providers in Košice
  • Possibility of Home office
  • Pension savings contribution
  • Meal vouchers contribution
  • Teambuildings
  • Extra vacation days
  • Young and enthusiastic working environment
  • Diversity Program
  • Health Weeks
  • Sport Activities
  • Weekend Events
  • Work life Coaching
  • Doctors at workplace
  • Credit card
  • Metro card
  • Referral bonus /financial/
  • Rotations possibilities         

Management scope

• Manage team of up to 30 people directly
• Budget size responsibility about 900K of Opex costs
• Budget size responsibility about 2,5 million of Capex costs
• Services delivered to Internal customers
• Services delivered to external customers

Requirements

Education

  • Bachelor´s degree          
  • Field of studies - Information technologies

Experience        

  • 2 years                                                                                                                

Languages

  • English  - Upper intermediate (B2)                           

IT Technical Skills:                                                                                                                          

  • ITIL - Intermediate                                                                                         
  • IT General Overview - Advanced                                                               
  • IT Infrastructure Overview - Intermediate                                                                            

Soft skills

  • Negotiation skills - Advanced                                                                     
  • Change management - Intermediate                                                                      
  • Crisis management skills - Intermediate                                                                
  • Stress resistant - Advanced

Other criteria or requirements

  • Financial planning and steering of up to 3,5 million budget 
  • On-call duty

Position  specifics

SL / Unit – Reports to Local Superior

               – Reports to Corporate Superior                                                             

Salary

Minimum monthly salary is 1150 € brutto + variable part of salary + other financial benefits.

The final basic wage component can be adjusted accordingly to individual skills and experience of selected candidate.                                                                                        

Requirements

Education

  • Bachelor´s degree          
  • Field of studies - Information technologies

Experience        

  • 2 years                                                                                                                

Languages

  • English  - Upper intermediate (B2)                           

IT Technical Skills:                                                                                                                          

  • ITIL - Intermediate                                                                                         
  • IT General Overview - Advanced                                                               
  • IT Infrastructure Overview - Intermediate                                                                            

Soft skills

  • Negotiation skills - Advanced                                                                     
  • Change management - Intermediate                                                                      
  • Crisis management skills - Intermediate                                                                
  • Stress resistant - Advanced

Other criteria or requirements

  • Financial planning and steering of up to 3,5 million budget 
  • On-call duty

Position  specifics

SL / Unit – Reports to Local Superior

               – Reports to Corporate Superior                                                             

Salary

Minimum monthly salary is 1150 € brutto + variable part of salary + other financial benefits.

The final basic wage component can be adjusted accordingly to individual skills and experience of selected candidate. 

  • Home office/mobile working possible

The most trustworthy partner in information and communication technologies.
T-Systems Slovakia was established in Slovakia in 2006 with the goal of providing information and communication (ICT) outsourcing solutions for the global corporate clientele of the Deutsche Telekom AG Group.
The company has been based in Košice since its establishment. It was established as a subsidiary of T-Systems International GmbH, which has its head office in Germany and is a part of the global Deutsche Telekom AG Group.
The Slovak company provides outsourcing services for corporate customers in Germany, the European Union and at a global level.
The size and breadth of activities and quality of work delivered by T-Systems Slovakia is a major reason why the T-Systems brand is the market leader in Germany and one of the big four ICT service providers in Europe.
The company has used the last decade to grow from nothing to the second-largest IT company in Slovakia and the second-largest employer in the east of the country.
T-Systems Slovakia had 3,850 employees in Košice at the end of 2016, which makes it the second-largest shared service center in Slovakia and one of the top fifteen largest employers in Slovakia.
Thanks to our highly qualified and motivated employees, our company has the fastest growing added value in the IT sector in Slovakia.

Further career information

Your application - quick and easy in just 5 minutes! Found your new job? Then simply click on 'Apply now' to register for our online job tool. Do you have your application documents (CV, cover letter, certificates) available? You can upload them as pdf-; word- (docx); ppt-; xls-; csv- oder txt-file with a maximum upload size of 10 MB each. As soon as we receive your application, you will get a confirmation via e-mail. The first thing we do is check whether your profile matches the job. Depending on the position, this first selection round can take up to four weeks. If you are successful in the pre-selection round, we will contact you to arrange an interview. You can check the status of your application in your applicant profile at any time.

Looking for tips for your application? Then take a look at the section called >Application Tips on our career website. Here you will find all manner of tips on 'The Right Way to Apply' and all the answers to the online application process.

By the way: Once you have set up your digital application, you can use it to apply for any position at Deutsche Telekom Group - quickly and easily with just a few clicks.

You need technical help? Our Career Team can be reached via e-mail or via phone: +49 800 3306700 and is looking forward to help you with any request.

Master exciting challenges without overextending yourself, be dedicated to your job while also enjoying a well-balanced private life – this is admittedly not always easy.

Take charge of your life. With work-life@telekom, Telekom is expressly integrating the reconciliation of work and private life into the corporate culture. Diverse measures in the focal areas “Working time and location”, “Health and fitness”, “Family” and “Social aspects” ensure improved reconciliation of work and private life – for all of our employees: Singles and families, young and old employees, men and women. With us you can unfold your full potential while also making your individual life plan a reality.

We can offer you development opportunities that are lifelong. After all, the challenges in our industry are constantly changing - and we know, that we can best meet them with outstandingly qualified colleagues.

We offer a broad spectrum of personal training and development possibilities. Whether you're a newcomer, an expert or a manager - we can offer you exciting prospects and individual career paths. For example, there are various development programs to support expert and executive careers, international exchanges, or part-time studying while you work. Our employees have the choice. Detailed information can be found in the category Career Center on our career website.

Money might not bring happiness, but it does make life easier. Because we want you to be able to focus fully on the projects at hand, we support you with an attractive salary and numerous benefits. Because money can't get you everything, we offer a number of benefits to make life easier on top of that. You can further benefit from individual location-specific offers and support services.

You want to know more about our compensations and benefits? Then take a look at the section called Our Services on our career site.

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