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Job-ID: 108940_EN_2

Head of Team

Company:
T-Systems Slovakia
Locations:
Kosice, Slovakia
Kosice, Slovakia
Job level:
Professional
Employment type:
Full Time - Regular
Application Deadline:
12/31//2019
Functional Area:
General Management
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General description

Head of DTO Central Services COS1 team manages overall day to day business of SK Telekom IT Application Operation of nonSAP environments. Managing of Application Operation team of Customer facing application administrators fully responsible for the entire lifecycle (plan, integration, maintenance, build, test, run, decommission, support functions) of Applications in the role of TSM including several of the TOP 100 critical Applications/Services together with overall accountability for the Service quality delivered to the DTAG customer by the entire TSSK company.

Accountabilities

Generic managerial accountabilities

  • Deliver services/solutions to clients in agreed quality and quantity structure according agreed contracts and internal KPI.
  • Establish and maintain relationships with counterparts and other stakeholders for effective communication.
  • Lead and develop people in own team to be able to deliver agreed quality and maintain satisfaction of employees.
  • Maximize staff contribution through professional growth and development, to increase teamwork and more effectively meet business needs.
  • To lead, oversee and safely manage all aspects of application operation related tasks.
  • Manage the relationships between multiple stakeholders across various groups like Application Managers, Architects, Developers, Security and other support teams.
  • Continuously improve services in own area, propose improvements in related areas and implement improvements initiatives.
  • Provide inputs into financial plans and effectively manage business and resources of own team in order to meet financial budget.
  • Operationally manage critical situations and solve business-as-usual escalations to provide seamless operation and effective service to clients.
  • Deliver all people-related regulatory topics (labor code, internal rules & guidelines).
  • Oversee multiple application operation and implementation projects which include installation, architecture and maintenance of applications.


Job specific accountabilities

  • Actively steer capacity of team resources and quality of results to ensure agreed contract fulfillment and effective operation.
  • Coordinate, approve and control take-over and delivery of services according to standard/processes.
  • Supervise the full spectrum of delivery activities on multiple migrations/implementation projects.
  • Steer the designated ICTO Service chains across and outside of the borders of own organization (e.g. Network, Storage, Operating Systems, Databases etc.).
  • Participate in the operations and execution of detailed work plans, schedules, project estimates, resource plans, and status reports for application operation projects.
  • Actively support portfolio enhancement activities.
  • Cooperation with Global counterparts and active participation in Digital Transformation of DT IT.

Management scope

  • Managing of approximately 20 direct reports (TSM/AO/AD).
  • Plan and control the revenues of 850.000€.
  • Plan and control the costs of 800.000€.

Other Benefits

  • Cafeteria - individual benefit,
  • Trainings and development opportunities,
  • Discounts at various providers in Košice,
  • Possibility of Home office,
  • Pension savings contribution,
  • Meal vouchers contribution,
  • Teambuildings,
  • Extra vacation days,
  • Young and enthusiastic working environment,
  • Diversity Program,
  • Health Weeks,
  • Sport Activities,
  • Weekend Events,
  • Work life Coaching,
  • Doctors at workplace,
  • Credit card,
  • Metro card,
  • Referral bonus /financial/,
  • Rotations possibilities.

Requirements

Education

  • University degree preferably in the field of Informatics/Economics,

Experience

  • 2 Years in IT,

Languages

  • English – proficient,
  • German – advantage,

Others

  • Strong Communication skills and Customer orientation,
  • Financial overview,
  • Presentation and interpersonal skills,
  • Leading of Escalations/Outage situations,
  • People assessment and potential identification during interviews and Assessment Centers for higher expert positions,
  • Knowledge of Agile methodologies (SCRUM, KanBan, Safe and etc.).

Salary

Minimum monthly salary is 1150 € brutto + variable part of salary + other financial benefits. The final basic wage component can be adjusted accordingly to individual skills and experience of selected candidate. 

Requirements

Education

  • University degree preferably in the field of Informatics/Economics,

Experience

  • 2 Years in IT,

Languages

  • English – proficient,
  • German – advantage,

Others

  • Strong Communication skills and Customer orientation,
  • Financial overview,
  • Presentation and interpersonal skills,
  • Leading of Escalations/Outage situations,
  • People assessment and potential identification during interviews and Assessment Centers for higher expert positions,
  • Knowledge of Agile methodologies (SCRUM, KanBan, Safe and etc.).

Salary

Minimum monthly salary is 1150 € brutto + variable part of salary + other financial benefits. The final basic wage component can be adjusted accordingly to individual skills and experience of selected candidate. 

  • Home office/mobile working possible

The most trustworthy partner in information and communication technologies.

T-Systems Slovakia was established in Slovakia in 2006 with the goal of providing information and communication (ICT) outsourcing solutions for the global corporate clientele of the Deutsche Telekom AG Group. The company has been based in Košice since its establishment. It was established as a subsidiary of T-Systems International GmbH, which has its head office in Germany and is a part of the global Deutsche Telekom AG Group.

The Slovak company provides outsourcing services for corporate customers in Germany, the European Union and at a global level. The size and breadth of activities and quality of work delivered by T-Systems Slovakia is a major reason why the T-Systems brand is the market leader in Germany and one of the big four ICT service providers in Europe.

The company has used the last decade to grow from nothing to the second-largest IT company in Slovakia and the second-largest employer in the east of the country. T-Systems Slovakia had 3,850 employees in Košice at the end of 2016, which makes it the second-largest shared service center in Slovakia and one of the top fifteen largest employers in Slovakia.

Thanks to our highly qualified and motivated employees, our company has the fastest growing added value in the IT sector in Slovakia.

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Jana Ficeková

jana.ficekova@t-systems.com

+800 80 056 056

Further career information

Your application - quick and easy in just 5 minutes! Found your new job? Then simply click on 'Apply now' to get to the form for your personal details. Do you have your application documents (CV, cover letter, certificates) available? You can upload them as pdf-; word- (docx); ppt-; xls-; csv- oder txt-file with a maximum upload size of 10 MB each. As soon as we receive your application, you will get a confirmation via e-mail. The first thing we do is check whether your profile matches the job. This first selection round can take up to four weeks. If you are successful in the pre-selection round, we will contact you to arrange an interview.

Looking for tips for your application? Then take a look at the section called Application Tips on our career website. Here you will find all manner of tips on 'The Right Way to Apply' and all the answers to the application process of our Jobworld.

By the way, once you have set up your digital application, you can use it to apply for any position at T-Systems and Deutsche Telekom Group - quickly and easily and with just one click.

You need technical help? Our Career Team can be reached via e-mail or via phone: +49 800 3306700 and is looking forward to help you with any request.
 

Master exciting challenges without overextending yourself, be dedicated to your job while also enjoying a well-balanced private life – this is admittedly not always easy.

Take charge of your life. With work-life@telekom, Telekom is expressly integrating the reconciliation of work and private life into the corporate culture. Diverse measures in the focal areas “Working time and location”, “Health and fitness”, “Family” and “Social aspects” ensure improved reconciliation of work and private life – for all of our employees: Singles and families, young and old employees, men and women. With us you can unfold your full potential while also making your individual life plan a reality.

We can offer you development opportunities that are lifelong. After all, the challenges in our industry are constantly changing - and we know, that we can best meet them with outstandingly qualified colleagues.

We offer a broad spectrum of personal training and development possibilities. Whether you're a newcomer, an expert or a manager - we can offer you exciting prospects and individual career paths. For example, there are various development programs to support expert and executive careers, international exchanges, or part-time studying while you work. Our employees have the choice. Detailed information can be found in the category Career Center on our career website.

Money might not bring happiness, but it does make life easier. Because we want you to be able to focus fully on the projects at hand, we support you with an attractive salary and numerous benefits. Because money can't get you everything, we offer a number of benefits to make life easier on top of that. You can further benefit from individual location-specific offers and support services.

You want to know more about our compensations and benefits? Then take a look at the section called Our Services on our career site.

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