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Job-ID: 105296_EN_2

Head of Unix Delivery 3

Company:
T-Systems Slovakia
Locations:
Kosice, Slovakia
Kosice, Slovakia
Job level:
Professional
Employment type:
Full Time - Regular
Application Deadline:
12/31//2019
Functional Area:
General Management
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Purpose

  • The holder of the job takes care of and acts a main point of contact for day to day matters for all services related to the nearshore part of operating systems and database deployment and operations services .
  • The holder leads and coordinates up to 30 employees to meet corporate goals for productivity, quality and financial efficiency.
  • The holder focuses on accomplishment of assigned team objectives by effective resource management, planning and evaluating activities in the assigned area of operational responsibility.

Key accountabilities

Processes and service delivery

  • Maintain relationships with counterparts and other stakeholders by effective communication.
  • Operationally manage critical situations and solve common escalations to provide seamless operation and effective service to clients.
  • Collect and provide feedback on contract terms and conditions compliance.
  • Supports pre-sales activities, customer visits, new customer onboarding, operation and deployment of end-to-end customer solutions for one dedicated customer.

Quality assurance

  • Deliver services/solutions to clients in agreed quality and quantity structure according to agreed contracts (OLA, SLA,...) and KPI’s.
  • Continuously improve processes and products/services in assigned area, plan improvements and implement improvements programs.
  • Coordinate and control operations, processes, take-over and delivery of services according to standard/processes.
  • Participates in on-call shifts in the “manager on duty” role.

Budgets and finances

  • Provide inputs to financial and other business plans and effectively coordinate assigned resources to meet financial targets.
  • Controls finance and efficiency management initiatives across the assigned organizational units and sub-units.

Management scope

People

  • Motivate and develop people in own team to be able to deliver better quality and maintain satisfaction of employees.
  • Ensure all people-related regulatory topics (labour code, internal rules & guidelines) are met in the assigned team.
  • Actively steer capacity of team resources and quality of employee performance results in coherence with customer contracts.

Other benefits

  • Cafeteria - individual benefit,
  • Trainings and development opportunities,
  • Discounts at various providers in Košice,
  • Possibility of Home office,
  • Pension savings contribution,
  • Meal vouchers contribution,
  • Teambuildings,
  • Extra vacation days,
  • Young and enthusiastic working environment,
  • Diversity Program,
  • Health Weeks,
  • Sport Activities,
  • Weekend Events,
  • Work life Coaching,
  • Doctors at workplace,
  • Credit card,
  • Metro card,
  • Referral bonus /financial/,
  • Rotations possibilities.

Requirements

Education

  • Information technologies (Master's degree).

Language

  • English - C1
  • German (advantage) - B1

Experience

  • 3 years of ICT Application Operation & Management.

Others

IT Technical skills

  • general IT overview - intermediate - 2 years of experience.
  • MS Excel, MS Word, MS Powerpoint - intermediate - 3 years of experience.

Soft skills

3 years of experience (intermediate):

  • Stakeholder management.
  • Crisis management.
  • People management.
  • Change management.
  • Presentation skills.
  • Communication skills.

1 year of experience (basic):

  • Project management.

Finance skills

3 years of experience (intermediate):

  • Coordination of finance resources.
  • Financial planning and budgeting.

1 year of experience (basic):

  • Finance controling.

Other skills

  • 1 year od experience (basic) - ITIL.

Salary:

Minimum monthly salary is 1150€ brutto + variable part of salary + other financial benefits. The final basic wage component can be adjusted accordingly to individual skills and experience of selected candidate.

Requirements

Education

  • Information technologies (Master's degree).

Language

  • English - C1
  • German (advantage) - B1

Experience

  • 3 years of ICT Application Operation & Management.

Others

IT Technical skills

  • general IT overview - intermediate - 2 years of experience.
  • MS Excel, MS Word, MS Powerpoint - intermediate - 3 years of experience.

Soft skills

3 years of experience (intermediate):

  • Stakeholder management.
  • Crisis management.
  • People management.
  • Change management.
  • Presentation skills.
  • Communication skills.

1 year of experience (basic):

  • Project management.

Finance skills

3 years of experience (intermediate):

  • Coordination of finance resources.
  • Financial planning and budgeting.

1 year of experience (basic):

  • Finance controling.

Other skills

  • 1 year od experience (basic) - ITIL.

Salary:

Minimum monthly salary is 1150€ brutto + variable part of salary + other financial benefits. The final basic wage component can be adjusted accordingly to individual skills and experience of selected candidate.

  • Home office/mobile working possible

Brief description of the companyT-Systems delivers high-quality services combining information and communication technology (ICT). The company's broad expertise in both fields makes the business customer division of Deutsche Telekom a preferred partner for multi-national corporations, small and medium-sized businesses and public institutions. Over 160,000 customers from every industry worldwide benefit from the company's special expertise in providing integrated ICT solutions from a single source. T-Systems is the only company to offer its own complete ICT portfolio and to combine IT (Information technology) and communication technology to produce new solutions.

“I’m your personal recruiter. Don’t hesitate to contact me.”

com.coremedia.blueprint.cae.contentbeans.CMPictureImpl[id=556112]

Ivana Rešetárová

Ivana.Resetarova@t-systems.com

Further career information

Your application - quick and easy in just 5 minutes! Found your new job? Then simply click on 'Apply now' to register for our online job tool. Do you have your application documents (CV, cover letter, certificates) available? You can upload them as pdf-; word- (docx); ppt-; xls-; csv- oder txt-file with a maximum upload size of 10 MB each. As soon as we receive your application, you will get a confirmation via e-mail. The first thing we do is check whether your profile matches the job. Depending on the position, this first selection round can take up to four weeks. If you are successful in the pre-selection round, we will contact you to arrange an interview. You can check the status of your application in your applicant profile at any time.

Looking for tips for your application? Then take a look at the section called >Application Tips on our career website. Here you will find all manner of tips on 'The Right Way to Apply' and all the answers to the online application process.

By the way: Once you have set up your digital application, you can use it to apply for any position at Deutsche Telekom Group - quickly and easily with just a few clicks.

You need technical help? Our Career Team can be reached via e-mail or via phone: +49 800 3306700 and is looking forward to help you with any request.

Master exciting challenges without overextending yourself, be dedicated to your job while also enjoying a well-balanced private life – this is admittedly not always easy.

Take charge of your life. With work-life@telekom, Telekom is expressly integrating the reconciliation of work and private life into the corporate culture. Diverse measures in the focal areas “Working time and location”, “Health and fitness”, “Family” and “Social aspects” ensure improved reconciliation of work and private life – for all of our employees: Singles and families, young and old employees, men and women. With us you can unfold your full potential while also making your individual life plan a reality.

We can offer you development opportunities that are lifelong. After all, the challenges in our industry are constantly changing - and we know, that we can best meet them with outstandingly qualified colleagues.

We offer a broad spectrum of personal training and development possibilities. Whether you're a newcomer, an expert or a manager - we can offer you exciting prospects and individual career paths. For example, there are various development programs to support expert and executive careers, international exchanges, or part-time studying while you work. Our employees have the choice. Detailed information can be found in the category Career Center on our career website.

Money might not bring happiness, but it does make life easier. Because we want you to be able to focus fully on the projects at hand, we support you with an attractive salary and numerous benefits. Because money can't get you everything, we offer a number of benefits to make life easier on top of that. You can further benefit from individual location-specific offers and support services.

You want to know more about our compensations and benefits? Then take a look at the section called Our Services on our career site.

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