Job offer

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Your Tasks

Perform, coordinate and improve most complex activities needed to provide IT services and the supporting infrastructure in order to fulfill relevant KPI’s.

Propose and perform regular inspections and improvement recommendations .

Diagnose and resolve complex tickets or escalate complex tickets with direct/potential impact related to IT infrastructure.

Investigate the root cause of complex incidents and then initiate actions to improve or correct the situation.

Evaluate, authorize, prioritize, plan, test, implement, document and review complex changes in controlled manner or escalate to higher authority.

Assess actual performance of IT infrastructure against its predicted performance. Any deviations between the two should be understood and proactively remediated, with vendors if necessary.  

Create and maintain technical documentation to support IT service.

Identify weaknesses in used processes and eliminate them following industry and internal standards.

Plan, implement and maintain a stable technical infrastructure to support organization’s business.

Serve as technical lead to provide clear and comprehensive release and deployment plans.

Serve as technical lead to assure delivery of the service in critical situations.

Deliver effective training plans and concepts to train other employees and ensure their fulfillment

Implement new technologies/services or upgrades to existing technologies.

Your Profile

IT Technical skills

Administration and operations of Citrix ADC and WAF solutions
In-depth knowledge of the architecture of Citrix ADC and WAF solutions
Automation and orchestration of data center solutions using Ansible
Several years of professional experience in this area


English - Upper intermediate (B2)

Others: knowledge of the ITIL processes

What we offer

  • Home office/mobile working possible

    Whether in the office or from any other location - mobile working is no problem for us. Working from home is part of our professional everyday life and is supported by digital platforms.

About us

About us

Company Description

Deutsche Telekom Systems Solutions Slovakia s.r.o. is one of the two legal entities promoted under one brand Deutsche Telekom IT Solutions Slovakia. Our parent company Deutsche Telekom AG decided to take strategic steps towards structural change, which resulted in the splitting of T-Systems Slovakia into two legal entities, operating, as of July 1, 2020.
Our original brand T-Systems Slovakia has been inextricably linked with Kosice region since January 2006. We proved this the very next year, when we became one of the founding members of Košice IT Valley association.
Over the last decade, we have managed to grow from scratch to being the second largest employer in the eastern part of the country. At the same time, with more than 3,900 employees, we are one of the top fifteen largest employers in Slovakia. Thanks to our highly qualified and motivated employees, we are the company with the fastest growth in added value within the IT industry in Slovakia. Our goal is to proactively find new ways to improve and continuously transform into the type of company providing innovative services. growing added value in the IT sector in Slovakia.

Lucia Gbúrová


Lucia Gbúrová

I’m your personal recruiter. Don’t hesitate to contact me.

Our Online Application Process

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