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Your Tasks

For our industry-leading innovation area, we are looking for an Senior UX Designer (m / f / d) with experience in the design of digital products and services. We see experience quality as the result of cross functional collaboration. Therefore the ideal candidate is an experience leader, passionate about creating best in class experiences by own Design contribution but also by able to take experience leadership in a cross-functional team.

  • You decompose ambiguous strategic goals into customer experience outcomes; you ensure the team understands and executes to deliver results. You generate and communicate strategic analysis and business insights incl. validation of customer value. 
  • You Work as an experience leader and quality gate keeper in innovation projects and support progress against project milestones to help ensure timely execution of project deliverables
  • You translate trend, user needs, business requirements and technical capabilities into a meaningful and captivating experience that is visually exciting, easy to use, and emotionally engaging. 
  • You act as expert on our products and customer journeys and offer exceptional customer service, proactively spotting problems before the occur
  • You create concepts and visualizations of information through structured tools like information architecture, storyboards, user stories, flowcharts, site maps, wireframes and concrete specifications and requirements

Your Profile

You hold a degree in the area of design in combination with significant professional a in UX design. You have 7+ years of professional experience in this job. You are also able to demonstrate the following knowledge and skills through a compelling portfolio of work examples:

  • A thought leader with ability to inspire team members with Up-to-date knowledge in the newest UX- trends and new interaction paradigms (e.g. VR, AR, Voice)
  • An expert communicator, brimming with positivity, warmth, and empathy, and a customer-centric mentality, able to communicate effectively successfully across all levels within the organization, including board level
  • Strong knowledge and capabilities in user experience (UX), user centered design (UCD), information architecture and interaction Design.
  • Sound experience of applying the design process in agile and cross-functional teams. Work well under pressure, able to juggle many projects simultaneously and with the right priority.
  • Expert knowledge in design, concept development and customer centricity. Mindset and experience to understand exactly what customers need and want.
  • Expert knowledge in holistic view development, process-/technology understanding and stakeholder management Fluent in English, German is a plus

What we offer

  • Part-time possible

    With us there are not only full-time jobs - we also offer this position on a part-time basis.

  • Home office/mobile working possible

    Whether in the office or from any other location - mobile working is no problem for us. Working from home is part of our professional everyday life and is supported by digital platforms.

  • Connection to public transport

    Start your working day relaxed and without stressful rush hour traffic - our location is well connected to public transport and the next stop is just around the corner.

  • Canteen on-site

    Healthy eating in the company of colleagues - our on-site canteen makes it possible. Here you can choose from a large selection of hot and cold dishes in comfort and only a few minutes away from your office.

  • Flexible working hours

    Room for professional and private challenges - with our flexible working time models, we offer the opportunity to work self-determined. Exactly as it suits life and your current situation.

  • Training offers and allowances

    Lifelong learning is essential for us. Whether on site or digitally. We offer a wide range of further education opportunities - from seminars to part-time studies.

  • Pension scheme

    Well positioned for the future - we offer a company pension scheme and pay regular contributions into a personal pension account depending on the age and income of our employees.

  • Employee discounts

    Products and services at a discount - our employees receive discounts in the fixed network, Internet, mobile communications, TV and Smarthome sectors. Family and friends also benefit from many offers.

  • Health offers and insurance

    The health of our employees is important to us. Therefore, we offer free health checks, regular preventive medical checkups as well as many (online) courses on health-related matters.

  • International activity

    So far away and yet so close - in our international working environment, working across national borders is part of everyday life.

  • Onboarding programme

    Be part of the team from day one - we ensure the necessary training as well as fast integration and support our new employees as they join our company.

About us

About us

We feel as much at home in Bonn as we do in the 50 other countries around the globe where we provide our services. As one of the leading telecommunications providers in Europe, we also have a footprint in the markets in Asia and the United States. We're on our way to become one of the industry's top service companies and want you to help us to get there.

Contact

Fiona Fürstmann

Any questions? I´m happy to help! For your application please use our online job tool.

Our Online Application Process

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