Job offer


Job-ID: 115755_DE_2

Senior SAP CX / CRM Consultant (w/m/d), 100%

T-Systems Schweiz AG
Opfikon, Switzerland
Zollikofen, Switzerland
Job level:
Employment type:
Full Time - Regular
Application Deadline:
Experience Required:
3-5 Jahre
Languages Required:
Deutsch, Englisch
Functional Area:
ICT / IT Consulting
ICT / IT Development
ICT / IT Operations
ICT / IT Projects
Technology and Networks
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Die Anforderungen an einen modernen Vertrieb und Service von heute zwingen Unternehmen, sich intensiv mit neuen Lösungen im Bereich Customer Experience auseinander zu setzen. Die Endkunden sind besser informiert, nutzen neue, verschiedene Kanäle und akzeptieren kaum noch Medienbrüche. Als T-Systems Schweiz unterstützen wir solche neuen Lösungen und helfen unseren Kunden, diese für eine verbesserte Kundenerfahrung zu implementieren. In einem spannendem jungen, dynamischen Team suchen wir deshalb tatkräftige Unterstützung für die Themen: SAP Sales / Service Cloud, SAP Marketing Cloud, SAP Commerce Cloud, SAP Data Cloud, CRM on Premise und Integrationszenarien in das ERP Backend.

Als Senior CRM Consultant unterstützt du unser Team SAP Consulting & Projects und bist in Projekten bei unseren nationalen Kunden (Bern-Zürich-Basel) vor Ort im Einsatz  und verantwortest die Lösungsarchitektur für SAP CX, C/4, CRM Implementierungen. Dazu gehören im Wesentlichen folgende Aufgaben und Verantwortungsbereiche:

  • Beratung der Kunden
  • Analyse, Design und Konzeption der SAP CX, C/4 Lösungsarchitektur
  • Erstellung von Anforderungsanalysen, Fachkonzepten im Rahmen von Kundenprojekten
  • Durchführung der Entwicklungen in enger Koordination mit dem Projektteam/Kunde
  • Fachliche Verantwortung als Projektleiter für die erfolgreiche Durchführung der Projekte
  • Informatik oder naturwissenschaftliche Ausbildung (HTL, FH/Uni) oder gleichwertige Berufserfahrung
  • mehrjährige Erfahrung im SAP-CRM-Umfeld
  • mind. 4 Jahre Erfahrung mit Kundenprojekten und/oder als Projektleiter
  • Kenntnisse in CX, C/4, CRM Projekten sowie Erfahrungen mit Einbindung in SAP ERP ECC, S/HANA System-/Geschäftsprozess-Gesamtlösungen
  • Deutsch und Englisch in Wort und Schrift
  • Analytische Denkweise und konzeptionelle Fähigkeiten
  • Erfahrung mit den Lösungen: SAP Customer Experience ( Sales-, Service-, Marketing-, Commerce-, Data Cloud) Kyma und Integration in das ERP als auch CRM on Premise wünschenswert
  • Part-time possible

  • Home office/mobile working possible

  • Canteen on-site

  • Flexible working hours

  • Pension scheme

  • Parking available

ICT ist unsere Profession und unsere Leidenschaft. Wir arbeiten an den Innovationen von morgen und treiben mit unseren Lösungen den digitalen Fortschritt voran. Erfolg basiert bei uns auf dem Austausch von Ideen in einer offenen Unternehmenskultur. Wir sind davon überzeugt, dass Veränderungen neue Chancen für Entwicklung und Innovation bringen.

“Any questions? I´m happy to help! For your application please use our online job tool.”


Eva Steiger

+41 (0)78 7180 789

Further career information

Your application - quick and easy in just 5 minutes! Found your new job? Then simply click on 'Apply now' to register for our online job tool. Do you have your application documents (CV, cover letter, certificates) available? You can upload them as pdf-; word- (docx); ppt-; xls-; csv- oder txt-file with a maximum upload size of 10 MB each. As soon as we receive your application, you will get a confirmation via e-mail. The first thing we do is check whether your profile matches the job. Depending on the position, this first selection round can take up to four weeks. If you are successful in the pre-selection round, we will contact you to arrange an interview. You can check the status of your application in your applicant profile at any time.

Looking for tips for your application? Then take a look at the section called >Application Tips on our career website. Here you will find all manner of tips on 'The Right Way to Apply' and all the answers to the online application process.

By the way: Once you have set up your digital application, you can use it to apply for any position at Deutsche Telekom Group - quickly and easily with just a few clicks.

You need technical help? Our Career Team can be reached via e-mail or via phone: +49 800 3306700 and is looking forward to help you with any request.

Master exciting challenges without overextending yourself, be dedicated to your job while also enjoying a well-balanced private life – this is admittedly not always easy.

Take charge of your life. With work-life@telekom, Telekom is expressly integrating the reconciliation of work and private life into the corporate culture. Diverse measures in the focal areas “Working time and location”, “Health and fitness”, “Family” and “Social aspects” ensure improved reconciliation of work and private life – for all of our employees: Singles and families, young and old employees, men and women. With us you can unfold your full potential while also making your individual life plan a reality.

We can offer you development opportunities that are lifelong. After all, the challenges in our industry are constantly changing - and we know, that we can best meet them with outstandingly qualified colleagues.

We offer a broad spectrum of personal training and development possibilities. Whether you're a newcomer, an expert or a manager - we can offer you exciting prospects and individual career paths. For example, there are various development programs to support expert and executive careers, international exchanges, or part-time studying while you work. Our employees have the choice. Detailed information can be found in the category Career Center on our career website.

Money might not bring happiness, but it does make life easier. Because we want you to be able to focus fully on the projects at hand, we support you with an attractive salary and numerous benefits. Because money can't get you everything, we offer a number of benefits to make life easier on top of that. You can further benefit from individual location-specific offers and support services.

You want to know more about our compensations and benefits? Then take a look at the section called Our Services on our career site.

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