Technical Incident Manager
- #EnglishandGermanlanguage
- #goodproblemsolvingskills
Your Tasks
- handling critical and high incidents
- coordinating technical an management calls
- technical steering of incidents, and supporting MoD Service during a critical/major incidents
- constructing, updating the Structuring List
- initiate Change Management if needed
- preparing Root Cause Analysis for Problem Management
Your Profile
- English and German language skills are fit for negotiation
- a LIM needs to have good problem solving skills and excellent communication abilities
- team player
About us
About us
IT Services Hungary is the biggest ICT employer of Hungary, the subsidiary of T-Systems International. Our company uniquely offers the whole portfolio of ICT-services operating from our centres in Budapest, Debrecen, Pécs and Szeged. We satisfy the needs of clients on international scale in the fields of system integration and operation, while our services also include all the widely used software and hardware platforms of SAP systems services as well as distant and local server operation, network management and supervision. Our work has been acknowledged by awards ”Investor of the Year” (2008 and 2015) and ”Employer of the Year” (2014/2015, National Champion). Since 2014, our company has also won the Superbrands award multiple times, while most recently IT Business gave us the title ”The Most Successful ICT enterprise” in 2017.
We are looking for experienced professionals to become part of our continuously developing and growing company!
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