Whether DSL, fixed network, mobile communications, Entertain or SmartHome: millions of customers use our products and services. They not only appreciate innovative and reliable technology for experiencing something special, exchanging ideas with people and sharing experiences with each other. They also appreciate the advice and support we offer them. This is made possible by our employees in consulting, technical service and sales. Every day, our service employees are in contact with our customers around 270,000 times. Be a part of it!
Customer service jobs in Berlin
Learn more about career opportunities in Customer Services, be won over by the particular perks of this location, and gain an impression of Berlin.
With around 3.6 million residents, Berlin is Germany’s most densely populated city, and the third largest in the EU after London and Paris. It spans a whopping 890 km2 – an area larger than New York City. The old and new capital of Germany boasts diversity and international flair, and is a melting pot of different cultures. It is home to a huge range of cultural events, not least because Berlin had been split in two for many years during the Cold War, so there are at least two of every cultural establishment in the city. There are even three opera houses, and more museums than Paris. So residents really are spoiled for choice here.
Welcoming, but rough around the edges
You need to learn to love the rustic charm of the rude wait staff and the grouchy bus drivers if you decide to move to Berlin. The often brash tone is what the locals proudly call “Berliner Schnauze”, or “Berlin snout”. But nowadays, you would be lucky to come across this, at least in the city center, as most of the residents of Mitte, Kreuzberg, Friedrichshain, and Prenzlauer Berg weren’t born in Berlin. If you head to your local convenience store late at night, you’re more likely to hear Swabian or Bavarian dialects, or even Turkish or English.
News about our Customer Service
Jobs in Customer Service
Professionals and lateral entrants are welcome. Depending on the location and the team, we offer full-time or flexible part-time job opportunities with different topics.