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Corporate Responsibility

Our approach - Act responsibly

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We take on responsibility for society and the environment.

As a leading European provider of telecommunications services, we also want to be a pioneer in sustainability. We are committed to acting responsibly along our entire value chain and play an important role in solving today's ecological, economic and social challenges.

Digitization is changing our society. We are supporting this change, simplifying and enriching people's lives. With smart products and services like SmartHome solutions, we help our customers reduce their energy consumption and conserve resources, all the while using the highest security standards to keep their data safe from unauthorized access.

Everyone, regardless of age, background or education, should be able to participate in digital society. Media literacy is key here, which is why we are involved in a variety of projects and initiatives that help children, young people and adults of all ages to use new technologies safely and with confidence.

We act responsibly at our company as well. Our highly efficient data centers, for example, help us reduce our electricity consumption and mitigate climate change. We act as partners in helping our suppliers become more sustainable and conduct thorough audits to make sure human rights are protected at their companies.

Our employees are the key to our success. We give them numerous opportunities to contribute their personal skills, further develop their potential and balance their work and private life. This strengthens our reputation as a reliable employer and guarantees long-term competitiveness for our company.

Specific goals call for specific measures, which we have defined in detail in our CR program. We use our key performance indicators (KPIs) to gauge our progress.

Sustainability: A key element in our company structure

An integrated governance structure helps us to closely interlink strategic management and operational implementation of our CR strategy throughout the Group.

Our Board of Management bears overall responsibility for our CR goals, discussing and making decisions on key CR-related issues. The Group Corporate Responsibility (GCR) unit develops Group-wide policies and guidelines. Its aim is to further develop our corporate culture, particularly in terms of sustainable innovation and social responsibility. The increasing importance of sustainability for Deutsche Telekom led to the decision to transfer the GCR unit from the Human Resources and Legal Affairs Board of Management department to the department of the Chairman of the Board of Management as of January 1, 2022. By taking this decision, the Supervisory Board and the Board of Management are emphasizing how seriously we take our social and environmental responsibility. 

The CR department is advised and supported by the CR Board when it comes to CR management and strategy enhancement.

The CR managers from the different business units and national companies are responsible for operational implementation. They collaborate intensively within the international CR Manager network where they coordinate their activities and share best practices.