Intelligent solutions for the healthcare sector

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E-health solutions ensure that health insurance companies, clinics, doctors and patients network better and can cut costs without any damaging effect on the quality of service.

Costs in the German healthcare sector are going up and up and currently stand at EUR 263 billion per year. Due to demographic developments, there will be ever more people receiving services and ever fewer paying contributions. The healthcare sector must react to this and develop new processes and structures.

One answer is better networking of all the players in the healthcare sector on the basis of modern information and communications technology (ICT). T-Systems integrates ICT solutions into existing IT environments or introduces new applications which give digital support to all the administrative and medical processes. Sector-specific ICT solutions improve business processes and customer service.

Deutsche Telekom concentrates on five areas: health insurance companies, clinics, integrated health networks, telemedicine and self-determined life. ICT expertise, medical skills and sectoral knowledge all contribute to the development of solutions.

For instance, in T-City Friedrichshafen, Telekom's workshop of the future, doctors are already testing the GlucoTel diabetes management system. The solution transfers sugar levels from the patient’s measuring device to his cell phone by Bluetooth and then automatically to an online diary. The portal provides the same security standards as those used for online banking: The "butler" is also used - a mobile device which at the touch of a button can send out an emergency call, no matter the time or place. Telekom also has been cooperating with BodyTel since 2010. The company based in northern Hesse offers products and services for chronically ill patients that can be used to monitor blood sugar, blood pressure and weight with telemedical technology and record them in a secure online journal. ICT also helps people to live longer in a self-determined way. Telekom has developed a service terminal which helps people who are limited by old age, sickness or disabilities to cope with everyday life better.

Another trend is the use of smartphones or iPads in clinics. At the Medica, Telekom presented a clinical app for the iPad called Checkpad MED. All the data from the hospital's various systems (hospital information system, radiology, laboratories) comes together in the handy computer. So doctors always have an up-to-date overview of all the information about their patient.

Other solutions include electronic patient files, where all the medical information from the patient can be bundled, and authorized persons such as doctors, specialists and emergency doctors can quickly access vital information. Hospitals forward their findings to GPs digitally, or care staff use telemedicine to look after patients even in underdeveloped areas.