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Spanish national postal service Correos orders cloud services from T-Systems

  • Major deal from Correos worth over EUR 41 million.
  • T-Systems impresses with cloud expertise.
  • Cloud-based SAP services cut operating costs.

Correos, the Spanish national postal service, has ordered cloud-based SAP services from T-Systems. The four-year contract has a volume of around EUR 41 million. The Deutsche Telekom subsidiary is taking on the hosting, operation and ongoing modernization of the SAP applications, with the aim of harmonizing and consolidating the company systems of Correos. By transferring its SAP operations to the Cloud, Correos can keep adjusting its services in line with current business developments, only paying for what it actually requires. Juan Jesús Torres Carbonell, Director of Technology, Systems and Innovation at Correos, says that "it is not just about pursuing cost reductions, although this is important, but also about searching for the best quality service offered by companies in the technology sector, which in turn allows for Correos' resources to focus on driving the business." T-Systems' wealth of experience in cloud services was the decisive factor in securing the contract. A recent study from IDC places T-Systems among the leading providers of cloud services in Europe. At the same time, T-Systems has a great deal of experience in the postal sector, with customers such as Deutsche Post DHL, Neopost and Posta Italiana, and extensive SAP expertise. Approximately 80 percent of all SAP transactions are already performed from the cloud. That is more than 28 million SAPS (SAP Application Performance Standard) and approximately 3.5 million users worldwide. According to Fernando González-Llana, Head of Public Sector Business and Healthcare at T-Systems in Spain, "Correos is a public sector pioneer in its adjustment to the current economic situation. Aware of the major budget cuts currently needed and the required competitiveness due to postal market liberalization, they have decided to break away from the typical inertia regarding subcontracting staff in public institutions and turned towards a service delivery model so that austerity criteria can be applied based on pay per use, without neglecting the need to improve service quality".

About Correos Correos is the Spanish postal sector leader in the transportation of documents and goods. It distributes more than 4.4 billion shipments per year and reaches 19 million households and two million companies. It is the country’s leading company in terms of presence and coverage with more than 10,000 access points: 2,360 multiservice offices, 100 special service units, 1,837 distribut ion units and 7,402 rural services, comprising 797 branch offices and 6,607 links in rural areas. The company is also becoming more accessible thanks to its online office available 24 hours a day, 365 days a year. Correos is the company with the largest number of people serving people. Around 62,000 professionals work to ensure Correos becomes an increasingly more modern, efficient and competitive company that offers the best solutions to users and customers.

About Deutsche Telekom Deutsche Telekom is one of the world’s leading integrated telecommunications companies with more than 128 million mobile customers, about 35 million fixed-network lines and approximately 17 million broadband lines (as of September 30, 2011). The Group provides products and services for the fixed network, mobile communications, the Internet and IPTV for consumers, and ICT solutions for business customers and corporate customers. Deutsche Telekom is present in over 50 countries and has around 238,000 employees worldwide. The Group generated revenues of EUR 62.4 billion in the 2010 financial year – more than half of it outside Germany (as of December 31, 2010).

About T-Systems Drawing on a global infrastructure of data centers and networks, T-Systems operates information and communication technology (ICT) systems for multinational corporations and public sector institutions. T-Systems provides integrated solutions for the networked future of business and society. The company's some 47,600 employees combine industry expertise and ICT innovations to add significant value to customers’ core business all over the world. T-Systems generated revenue of around EUR 9.1 billion in the 2010 financial year.

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