In Germany, Deutsche Telekom is the sovereign market leader, both in terms of fixed-network and mobile revenues. The company delights its customers with excellent network quality, a broad product portfolio, and outstanding service.
Telekom aims to contribute to providing nationwide fiber-optic coverage in Germany. To achieve this, the company is expanding the network more than any other telecommunications provider in the country—every single day.
The main backbone of Telekom’s network has long consisted of fiber optics. With more than 800,000 kilometers, it is the largest network of its kind in Europe. More than 12.7 million households in Germany can now book a gigabit-capable connection on Telekom’s network. In 2025 alone, 2.7 million additional households and business locations were added.
Over the next three years, Telekom will invest an additional €800 million in fiber expansion, on top of its existing investments. In total, the company plans to invest €30 billion by 2030.
The number of activated fiber connections is growing every quarter. In 2025, more than 580,000 households and businesses chose fiber connections. The goal for 2026 is to significantly increase this number again. By 2027, the increase is expected to reach one million new customers.
More than 37 million households and businesses already have access to tariffs offering speeds of up to 100 Mbit/s, and over 32 million of them can even obtain speeds of up to 250 Mbit/s.
New standards in mobile communications
Telekom is also leading the way in mobile communications, offering its customers outstanding network quality. For the overall customer experience, it is essential that Telekom’s mobile network becomes an “everywhere network.” More than 99 percent of people in Germany are already covered by 5G. The next step is expanding coverage across the entire territory. Telekom already has by far the largest 5G area coverage in Germany, reaching nearly 90 percent of the country. Over the next four years, the company plans to increase this coverage by another four percentage points.
In 2025 alone, Telekom put 1,000 new mobile network sites into operation. This consistent expansion is reflected in numerous victories in independent network tests. In recent years, Telekom has won all major network and service tests, including those conducted by Focus Money, CHIP, Computer Bild, and connect. For Telekom’s network, the trade magazine connect even introduced the category “outstanding.”
MagentaTV combines traditional television and streaming services on a single platform. MagentaTV+ is always included free of charge and offers a vast and unique selection of series, movies, documentaries, and shows on demand. In addition, users can access more than 180 TV channels, including over 160 HD channels.
Features such as cross-platform search (across MagentaTV+ and other streaming services), timeshift, restart, and seven-day replay provide exceptional convenience.
MagentaTV can be booked independently of an internet connection, is also usable within the EU, and can be accessed at home and on the go via Telekom’s MagentaTV One TV box, as well as smart TVs, streaming sticks, smartphones, laptops, and tablets.
Sales & Service
We have consolidated our sales and distribution activities to resolve customer requests even faster and more effectively. Telekom relies on a multi-channel approach: customers can book products and receive personal advice on site in Telekom shops.
Our free hotline (0800 330 1000) is available 24 hours a day. In addition, customers can contact our service and sales teams at any time via the app, live chat, or our website to obtain information and book tariffs and products.
Our customer service is TÜV-certified and has received numerous awards. Our Telekom shops have also been widely recognized for their innovative and sustainable design, offering consultation, technology, and entertainment under one roof.
