- Agreement extended for a further five years for the second time in succession
- T-Systems runs communication network for more than 20 locations worldwide
- T-Systems wins Phonak over with its modern IT services
Phonak is extending its IT agreement with T-Systems in Switzerland for the second time in succession. For the next five years too, T-Systems will be running the hearing systems manufacturer’s private network, which spans the world to exchange data between its 20 locations. The major factors in extending the agreement were the familiar high quality of the services Phonak receives from T-Systems and also the availability, reliability and customizability of the IT services provided. At the same time, the hearing systems manufacturer was also won over by a new approach from T-Systems, which means that in future the complexity and cost of the network services can be graduated according to the requirements of the individual Phonak locations. Small and very small locations will be connected via a cost-effective Internet-based and self-contained private communication network (a so-called VPN) which offers the highest availability and security for data transfer. “In the last ten years we have developed an excellent relationship with our service provider based on partnership”, says Sven Blumenstiel, Director Corporate IT and CIO of Phonak, about their cooperation to date. “But we are especially delighted that in T-Systems we not only have a partner that we have come to value in the past, but also a service provider that will assimilate our needs for the future and be ready and waiting with suitable solutions. This was a major criterion for extending the agreement.” T-Systems has been running Phonak’s worldwide communication network for almost ten years. In 2004 the ICT service provider implemented the IP-based corporate network (MPLS) at a time when Phonak was centralizing and standardizing its ICT infrastructure. Since then T-Systems has looked after the centrally controlled IT network solution for the hearing system manufacturer, which has more than 8,900 employees worldwide, provided monitoring and 24x7 network support, and successively connected new locations.
About Phonak Phonak, a member of the Sonova Group with its corporate headquarters in Stäfa, Switzerland, has developed, produced and distributed technologically leading hearing and radio systems for more than 60 years. In so doing, Phonak combines in-depth knowledge of hearing technology and acoustics with intensive cooperation with hearing experts, in order to improve the hearing ability and language understanding of people with hearing loss and thus improve their quality of life. Phonak offers a full range of digital hearing and supplementary radio solutions. With locations all over the world, Phonak is a driving innovative force and sets new standards of miniaturization and performance. Further information: www.phonak.com
About Deutsche Telekom Deutsche Telekom is one of the world’s leading integrated telecommunications companies with 144 million mobile customers, 32 million fixed-network lines and more than 17 million broadband lines (as of June 30, 2013). The Group provides products and services for the fixed network, mobile communications, the Internet and IPTV for consumers, and ICT solutions for business customers and corporate customers. Deutsche Telekom is present in around 50 countries and has over 231,000 employees worldwide. The Group generated revenues of EUR 58.2 billion in the 2012 financial year - more than half of it outside Germany (as of December 31, 2012).
About T-Systems Drawing on a global infrastructure of data centers and networks, T-Systems operates information and communication technology (ICT) systems for multinational corporations and public sector institutions. T-Systems provides integrated solutions for the networked future of business and society. The company's some 52,700 employees combine industry expertise and ICT innovations to add significant value to customers’ core business all over the world. T-Systems generated revenue of around EUR 10 billion in the 2012 financial year.