Customer Service

Free for editorial use in context with Deutsche Telekom.

Service technician

Service technician

Service technician is finishing his customer documentation directly in the car.

Service technicians

Service technicians

Service technicians work with special field service applications.

Service technician

Service technician

Our service technician is setting up a router at the coustomer’s house.

Service technician

Service technician 

The service technician measures at the connecting point in the customer’s  basement.

Service technician 

Service technician 

The service technician measures at the connecting point in the customer’s  basement.

Service technician 

Service technician 

The service technician measures at the connecting point in the customer’s  basement.

Solution team

Solution team

While the customer holds the line, colleagues solve his or her request together.

Solution team

Solution team

In case the customer consultant does not know how to solve an inquiry, a specialist is around for support.

Solution team

Solution team

In case the customer consultant does not know how to solve an inquiry, a specialist is around for support.

Solution team

Solution team

Customer consultants at service center are working together for the customer. For a solution of the request - if possible at first contact.

Lösungsteam

Solution team

Customer consultants at service center are working together for the customer. For a solution of the request - if possible at first contact.

Service center

Service center

One of about 50 service centers across Germany: Telekom Servicecenter in Düsseledort, Boehlerstrasse 69.

Service center

Service center

One of about 50 service centers across Germany: Telekom Servicecenter in Düsseledort, Boehlerstrasse 69.

Further information on customer service

FAQ