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Digital Crisis Management
Crises hit business customers in a variety of ways. Deutsche Telekom's digital Crisis Handbook can help with fast damage mitigation in an emergency.
A stable home network is the be-all and end-all
An article by Ferri Abolhassan, Managing Director Service Telekom Deutschland GmbH.
Deutsche Telekom's Ideenschmiede: one year on
In its first year, Deutsche Telekom's Ideas Forge has already contributed to numerous specific improvements.
The best service turns customers into fans
Competent, fast, reliable, proactive - that's what today's customers expect, whether on the hotline, at a technician’s appointment or in the stores.
Turning customers into fans
Customer Service Jobs
Professionals and career changers are welcome. Depending on location and team, we offer full-time or flexible part-time job opportunities with a variety of topics.
Our Customer Service – more than a call center
We want to know your suggestions and ideas! (German)
What can we do for you? (German)
Get to know our products. Click here to go directly to the online shop. (German)
The telephone joker
Never again hang on hold with the Deutsche Telekom callback service.
Digital Service Assistant
The helper who never sleeps.
My voice is my password
Register by voice print.
A digital Swiss army knife
Field service apps and a variety of functions for best service.
The technician arrives
With the app "Mein Telekom Techniker" customers get transparency about the technician’s arrival.
The MeinMagenta app offers customers contactless access to services and contract data.
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