Digital Crisis Management Crises hit business customers in a variety of ways. Deutsche Telekom's digital Crisis Handbook can help with fast damage mitigation in an emergency. News
A stable home network is the be-all and end-all An article by Ferri Abolhassan, Managing Director Service Telekom Deutschland GmbH. Management unplugged
Deutsche Telekom's Ideenschmiede: one year on In its first year, Deutsche Telekom's Ideas Forge has already contributed to numerous specific improvements. Media information
The best service turns customers into fans Competent, fast, reliable, proactive - that's what today's customers expect, whether on the hotline, at a technician’s appointment or in the stores. Turning customers into fans
Customer Service Jobs Professionals and career changers are welcome. Depending on location and team, we offer full-time or flexible part-time job opportunities with a variety of topics. Our Customer Service – more than a call center
The technician arrives With the app "Mein Telekom Techniker" customers get transparency about the technician’s arrival.
Self-Care miracle The MeinMagenta app offers customers contactless access to services and contract data.
