Two women stand in a Telekom Shop chatting with one another

Your career in the consumer segment

Advising and delighting customers is our passion. In our team, you’ll use your talent in the service and sales fields, experience innovations up close, and ensure customers are happy and satisfied.  

Consumers

An employee of the Telekom Shop advises a customer and shows her something on her smartphone
An employee of the Telekom Shop advises a customer and shows her something on her smartphone
An employee of the Telekom Shop advises a customer and shows her something on her smartphone

We turn customers into fans

Advising is yesterday’s news – today, it’s all about delighting! In our Deutsche Telekom shops across Germany, we inspire our customers to explore and benefit from digital solutions. We are quality leader for consumers and business customers alike. All of our customers surf in the “green network,” powered entirely by renewable energy. We are delighted that, in addition to our customers, 86 percent of our 30,000 employees and 400 apprentices are satisfied. This shows that it’s worth working for us. 

#takepart and join our team!

Your career with us

We’re passionate about what we do. A service that brings digitalization and people together. Always with the aim of delivering the best possible experience for our customers. We can offer you the job that inspires you and others.

Two people stand at a counter chatting with one another
Two people stand at a counter chatting with one another

Salesperson

You immerse yourself with our customers in our diverse Telekom product world. You are a persuasive partner in customer dialog, providing tailored advice and expertise, and enthusiastically communicating our world of products. You are a local hero with a strong network of local contacts and collaborate on product-specific sales promotions in the region. Put your creativity to work!

Three people sit at a table talking with one another
Three people sit at a table talking with one another

Business customer specialist

Finding and implementing complex solutions together with and on behalf of our small and medium-sized business customers and companies is your passion. You love supporting teams with your knowledge and expertise. Are you well-organized, structured, and also enjoy delighting customers in person from time to time? Then you'll feel right at home in the business customer team.

A shop manager gives two employees a high five
A shop manager gives two employees a high five

Shop manager

Are you curious about the digital world? Do you enjoy taking responsibility for people? Do you want to motivate, inspire and come with us to the top? Are you the perfect host for customers and employees alike?

Woman with headset
Woman with headset

Customer advisor

You delight, advise, and win over customers via telephone with information on services, invoice inquiries, and new digital products. You resolve customer inquiries with dedication, specialist know-how and flexibility.

Your benefits

In our team, you’ll see how we work as equals and together as colleagues. We offer you a wide range of prospects and are just waiting for you to come and join our team.

All benefits

Attractive remuneration

Conditions with above-average remuneration and plenty of benefits.

Vacation & working hours

Many vacation days and flexible working hours, depending on your area of employment.

Modern work equipment

Digital work equipment, e.g., laptop, tablet, and smartphone installed with the latest technology.

Development opportunities

Various training opportunities for upskilling and professional development.

Current job offers in the consumer segment

Your choice

Coesfeld, Deutsche Telekom Privatkunden-Vertrieb GmbH

Leiter Sales - Vertrieb (m/w/d) Standort...

Speyer (+), Deutsche Telekom Privatkunden-Vertrieb GmbH

Spezialist für Geschäftskunden (m/w/d)

Eberswalde (+), Deutsche Telekom Privatkunden-Vertrieb GmbH

Sales Account Manager (m/w/d) Brandenburg

Mainz, Deutsche Telekom Privatkunden-Vertrieb GmbH

Verkäufer (m/w/d) Telekom Shop Mainz

Bremen (+), Deutsche Telekom Privatkunden-Vertrieb GmbH

Sales Account Manager (m/w/d)

Elmshorn (+), Deutsche Telekom Privatkunden-Vertrieb GmbH

Sales Account Manager (m/w/d) für...

Your contact in the consumer segment

Do you have questions about your career opportunities in the consumer segment or would you like to know more about a specific position or team? Your contact:

E-mail symbol on computer keyboard.

Diana Nemesan

Recruiting Telekom Shops

Diana.Nemesan@telekom.com


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