Corporate Responsibility


Deutsche Telekom considers itself an active member of society and takes responsibility when it comes to social issues.

Digitization is increasingly defining how we live day-to-day and how we relate to our community, As an ICT company, we feel that one of our most important responsibilities is to accompany this transformation. We want to make it possible for everyone to participate equally in the knowledge and information society. Not only do we provide the required network infrastructure and suitable products, we also live our commitment to society in a variety of ways through our Corporate Citizenship program. Among other things, the program focuses on projects that encourage digital education. This is an area where we can contribute our expertise with particular effectiveness through efforts such as our Teachtoday.

We coordinate our social commitment projects across country borders and share our experiences and best practices.  We also donate goods and money within the scope of our Corporate Giving program to social and environmental projects as well as disaster aid.

Many of our employees do volunteer work. We support their efforts in a number of ways.

To us, responsible conduct means setting goals and sticking to them. We use KPIs to gauge the success of our efforts, focusing on topics such as media literacy.

Long-term partnerships: Deutsche Telekom supports advice hotlines

We want to make sure that our aid goes where it is needed, which is why many of the projects we support focus on our core expertise – digital communication. A classic example of this is our 25-year partnership with the Nummer gegen Kummer hotline, Germany's largest free advice hotline for children, young people and parents.


Deutschland sicher im Netz (DsiN)

As a central point of contact for IT security and data privacy, Deutschland sicher im Netz e.V. (DsiN) has been offering services to consumers and smaller companies for 10 years, Deutsche Telekom is a member of the initiative together with 24 other companies and associations and has worked with the initiative on projects such as the following: Digitale Nachbarschaft (Digital Neighborhood Assistance), the myDigitalWorld youth competition, the IT-Sicherheit@Mittelstand workshop series and the Aktionsbund Digitale Sicherheit and Digital-Kompass networks.

Strengthening self-confidence

Since 2009 the Yes, I can! initiative has been supporting projects and institutions working to help children and young people between the ages of 9 and 14 improve their skills. In these projects, young people are encouraged to recognize and develop their potential. Deutsche Telekom employees founded the Yes, I can! association („Ich kann was!-Initiative für Kinder und Jugendliche e.V.“)  in 2011.

Telephone counseling

Deutsche Telekom has been providing two phone numbers, 0800/1110111 and 0800/1110222, at no charge from both the fixed-line and mobile communications networks for callers and organizers of the Telefonseelsorge crisis counseling helpline since 1997. Our employees also frequently volunteer for the organization.

Nummer gegen Kummer

The efforts of the Nummer gegen Kummer youth counseling line is supported for more than 30 years, both financially and with technological expertise. Deutsche Telekom bears the costs of all calls and technical routing and guarantees the anonymity of calls and of advice given over the Internet as well.

Go your own way

Deutsche Telekom has also been supporting the grant and mentoring program,  "Geh' Deinen Weg" ("Go your own way"), which was launched by the Deutschlandstiftung Integration (German Foundation for Integration) in early 2012.



Deutsche Telekom has been supporting the DKMS, an organization helping mentally handicapped people, for 25 years. Joint activities are held regularly within the context of "engagement@telekom" and "Responsibility wins" - both in the form of effective aid efforts at our Social Days events as well as based on our areas of expertise.

Life support

Deutsche Telekom has been supporting Lebenshilfe, an organization helping mentally handicapped people, since 2010. Joint activities are held regularly within the context of "engagement@telekom" and "Responsibility wins" - both in the form of effective aid efforts at our Social Days events as well as based on our areas of expertise.

Aktion Deutschland Hilft

Deutsche Telekom has been working with Germany's relief coalition, Aktion Deutschland Hilft, since 2003, providing immediate financial aid for rebuilding areas hit by disaster as well as prevention.


In collaboration with BAGSO (German National Association of Senior Citizens' Organisations) Deutsche Telekom helps older people learn media skills and is involved in various BAGSO projects. As a member of the advisory committee, the Group supports "Digital-Kompass", a platform for everyone providing assistance to seniors when it comes to using the Internet, and the Goldenen Internetpreis. Deutsche Telekom also supports various events such as German Seniors' Day and the BAGSO Business Dialog event.

Charter of Digital Networking

The former German Federal Minister for Economic Affairs and Energy, Sigmar Gabriel, announced to an audience of top players from the worlds of business and science at CeBit 2016 that he would be assuming patronage for the German industry initiative Charta der digitalen Vernetzung (Charter of Digital Networking). The Charter is a voluntary pledge to dealing responsibly with digitization and was initiated by the German federal government at its IT summit.