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Frequently asked questions

Current topics

We have listed all relevant documents pertaining to quarterly results of previous quarters here:

Financial results

General information on Deutsche Telekom

Dividend

Deutsche Telekom distribute the next dividend in June 2016 by 0.55 € per share for the finiancial year 2015*.

For all details (tax free, optional scrip dividend, dates for ex-dividend and payout) follow the link below:

Dividend Overview

* Final decision on dividend payment needs to be made by the responsible committees. The legally valid approval is only possible after the presentation of the respective annual financial statement.

The share needs to be in your deposit on the evening of the shareholders’ meeting.

Deutsche Telekom has committed to an attractive dividend policy: For the fiscal years 2015-2018 dividends per share will grow in line with Free Cash-Flow with a guaranteed minimum of 0.50 € per share.

The Free Cash-Flow will grow by around 4% in fiscal year 2015 (from 4.1 to 4.3 bn €) and step up in 2016. Free Cash-Flow is planned to grow on average around 10% per year between 2014 and 2018.

Shareholders’ meeting

The next shareholders’ meeting will take place presumably on May 31, 2017 in the Lanxess arena in Cologne.

Internet dialog

Using the internet dialog, you can enjoy on http://www.telekom.com/agm-service the following benefits:

  • Activation of the email distribution of your shareholders’ meeting invite
  • Ticket ordering for the shareholders’ meeting
  • Issuing and managing third-party authority and -directives
  • Independent modification of reference data, i.e. when relocating

Do you have your personal invite for the shareholders’ meeting on hand? If yes, you can find your shareholder identification number and your personal password under " Participation".

If you do not have a personal invite on hand, please contact our hotline (+49 228 181-55770) or send us an email to investor.relations@telekom.de.

We wil send you a new password by email if you have already registered for email distribution. In order to get a new password, please follow the directions below::

  • Click on 'Password' on the internet dialog starting page (www.telekom.com/hv-service). 
  • After entering your shareholder identification number and your registered email address, you will be asked to answer your security question which you have chosen during registration for the electronic document distribution. 
  • After answering the security question correctly, you will be sent a new online password via email.

In case you have not registered yourself for the electronic document distribution yet, please contact our hotline (+49 228 181-55770 ) or send us an email (investor.relations@telekom.de).

Browser problems

What browser do I need to use the Internet Dialog?
For security reasons, we recommend that you always install the latest version of the browser you are using. The Internet Dialog supports Internet Explorer from version 6.0 and Mozilla Firefox. These browser versions support all the standard features required to use the Internet services for shareholders such as SSL encryption. JavaScript is recommended but is not essential.

Which browsers are optimally supported?

  • Internet Explorer from version 6.0
  • Mozilla Firefox

However, we always advise you to use the latest versions.

Which plugins must be installed?
To display the shareholders' meeting documents, you will need Adobe Acrobat Reader. If Adobe Acrobat Reader is not installed on your computer, you can download it free of charge at www.adobe.de.

What are plugins?
Plugin modules are software programs that extend the capabilities of browsers. A plugin is installed on the hard disk in accordance with the instructions provided. Following their installation, the browser uses the capabilities of the plugins like any other integrated browser feature.

How is JavaScript used in the Internet Dialog?
On our website, JavaScript is mainly used to simplify navigation. On the day of the shareholders’ meeting, JavaScript will enable us to display the latest information on voting via Internet. In principle, however, it is possible to use it without JavaScript.

Does JavaScript have to be activated?
We recommend enabling JavaScript execution in your browser since, without it, you will not be able to use all the options offered by the Internet Dialog. In principle, however, it is possible to use it without JavaScript.

How do I activate JavaScript?
In the latest versions of Microsoft Internet Explorer, you will find the relevant setting on the Security tab in the Extras/Internet Options menu. There you must select “Internet” as the web content zone. Then click on the "Adjust level...” button under “Settings/Scripting/Active Scripting” to select the “Activate” or “Prompt” option. The latter option ensures that the user is asked to confirm each JavaScript or Active Scripting activity before it is executed.

In Mozilla Firefox you will find the setting under "Tools/Options" in the category "Content." Check the “Activate JavaScript” box.

Security and encryption

Is the transmission of my personal data secure?
Your connection to the server used for the shareholders' meeting services offered by Deutsche Telekom is established via SSL (Secure Socket Layer) with 128-bit encryption. I.e. personal data such as passwords and so on cannot be viewed by any third party over the Internet during the session.

How safe is it to receive shareholders' meeting documents by e-mail?
E-mails sent on the Internet are normally not encrypted. We cannot guarantee security on the general Internet here. However, the shareholders' meeting invitation sent by e-mail do not contain any personal data. You can, of course, opt to have your shareholders' meeting invitations sent by encrypted e-mail. We will then require your public PGP certificate, which you can make available to us at http://www.telekom.com/hv-service

What is SSL?
SSL stands for Secure Socket Layer and is an extension to standard information transmission over the Internet. The function of this extension involves the exchange of an encryption logarithm and a session key between the Internet server and your own computer prior to transmission of the actual data. Only when this has taken place is the application data itself transmitted. It is encrypted in compliance with the previously "agreed" procedure and is therefore protected from access by third parties. Whenever a site is visited whose URL (Uniform Resource Locator) begins with https:// instead of the usual http://, it is potentially a secure site. Normally, SSL is transparent for the user. The first time a secure site is used by a web server, browser and server negotiate the requested or possible encryption. The defined encryption is used again for the following sites that are requested.

How does SSL work?
SSL uses certificates for authentication. Central offices in charge of the commercial operation of certification services manage the so-called root certificates that can be recognized by the browser (the key for recognizing these certificates is provided for the browser by the manufacturer). These certification offices grant temporary subcertificates to website operators confirming the authenticity of the services they offer. From a technical point of view, subcertificates are granted in accordance with the public key procedure. The encryption is initiated by the browser. It generates a session key that is sent to the server with the key that belongs to the certificate. This server, in turn, divides the key into a server key and a client key, sends the client key back to the browser and from then on encrypts the data with the server key in the exact same way as the browser does with the client key.

How can I check encryption strength?
To check the encryption strength of the link to the Internet Dialog, please click on the lock symbol in the address or status bar in your browser.

Share register

Please inform your deposit bank about each change in your data set (i.e. relocation). They will then forward this information to us.

You can always check your currently saved address on the internet dialog (http://www.telekom.com/agm-service). In case you find an old address there you can update your information directly on the internet dialog. Please also contact your bank to ensure that your new address was updated in the system.

Every shareholder can prevent his name to show up in the share register by objecting to the entry with his bank. In this case, the respective bank acts as shareholder.

Some of the shareholders are astonished that they supposedly have already objected. Reason being may be that some banks have included this objection already by default at online registration.

Eligible for attendance at the shareholders' meeting, is the official shareholder. In case your bank is registered as shareholder you need to ask your bank to order a ticket for the meeting and to authorize you to attend.

In case you have any further questions regarding this topic, please contact your bank directly.

In this case it is very likely that you possess several deposits at different bank (each bank with Telekom shares will havean individual shareholder number registered. In case you have multiple deposits with the same bank, please talk with your bank about a possible consolidation.

Yes, it is possible to register a trustee in the share register. Please contact your deposit bank.

However, please be aware that Deutsche Telekom recognizes only the one named in the share register as shareholder. In this case, all rights of the shareholder are bundled with the trustee (dividend payment, attendance at the shareholders' meeting, etc.)In case you want to benefit yourself from those rights, your trustee needs to authorize you.

The following information is saved in the share register: Surname, given name, address, email (if provided), date of birth, shareholder number, share portfolio (number of shares) and the respective bank depositing the shares.

The share register is run as an electronic database. Deutsche Telekom – as common practice – has hired a service provider which is specialized in administrating share registers. Obviously, our strict rules on compliance and data security apply here.

We are glad to inform you about your personal data in the share register.

In order to do so, please send us a written request to: Deutsche Telekom AG, Investor Relations, Friedrich-Ebert-Allee 140, 53113 Bonn.

Alternatively, we can provide you with the opportunity to search your file personally at our premises. Please contact us for an appointment.

Only selected Investor Relations and adeus (www.adeus. de) employees have access to the share register. Adeus is hired by Deutsche Telekom to administer the share register.

Data protection has highest priority within Deutsche Telekom. In order to be compliant with our high requirements, we have taken numerous technical and organisational measures. Moreover, we train and certify our personnel on this topic continuously.

Share performance

Deutsche Telekom is a reliable dividend share with high payouts. In total, we have paid out 10,65€ per share since our IPO (effective summer 2015). Especially when comparing the share with a performance index such as the DAX, it is important to include the dividend into your assessment.

In order to visualise the performance of the Telekom share and ensure a current and correct perspective, feel free to use our interactive tool

Interactive Charting Tool

Stock exchange listing

You can buy Deutsche Telekom share through a bank or a broker. As soon as your bank has set up a deposit for you, you can advice your bank to buy Telekom shares. The Commercial Paper number is 555750 (ISIN DE0005557508).

T-Shares are traded at all seven stock exchanges in Germany including the Frankfurt Stock Exchange as well as on OTCQX.

After the change of Deutsche Bundespost Telekom to a public company in 1995, Deutsche Telekom first went public at the stock exchange on the 18th November 1996.

The relation of the ADR to the common stock is of 1:1. This means that one ADR converts to exactly one common stock for the company.

The American Depository Shares (ADS) of Deutsche Telekom were traded on 18th June 2010 for the last time. Deutsche Telekom applied for the delisting on the 21st April 2010.

Since 21st June 2010 the Deutsche Telekom’s ADS has traded on the OTCQX International Premier. The OTCQX is the premium sector of the American Over the Counter market.

Latest Investor Relations publications

Bilanz-Q3-en

Third quarter 2016

On November 10, 2016 Deutsche Telekom published its results for the third quarter 2016.

Hauptvesammlung_Teaserbild_X

Shareholders' Meeting 2016

The shareholders' meeting 2016 of Deutsche Telekom AG has taken place at Lanxess arena in Cologne.

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The next Investor Relations events in detail

Your Contact

You have questions about the Telekom Share, financial reports or similar topics? Contact us!

Allgemein_X

Investor Relations

Deutsche Telekom

investor.relations@telekom.de

Phone: +49 228 181‐88880

Fax: +49 228 181‐88899

investor.relations@telekom.de

vCard

Address

Friedrich-Ebert-Allee 140, 53113 Bonn

Wittig_X

Hannes Wittig

Head of Investor Relations Deutsche Telekom (SVP)

hannes.wittig@telekom.de

Phone: +49 228 181‐88331

hannes.wittig@telekom.de

vCard

Address

Friedrich-Ebert-Allee 140, 53113 Bonn

Greitemann_X

Christoph Greitemann

Senior IR Manager

christoph.greitemann@telekom.de

Address

Friedrich-Ebert-Allee 140, 53113 Bonn

martinez_X

Stanley Martinez

Vice President Investor Relations

stanley.martinez@telekom.com

Phone: +1 212 301 6114

stanley.martinez@telekom.com

vCard

Address

One Rockefeller Plaza 16th Floor, 10020 New York

Puy_X

Andreas Puy

Vice President Investor Relations

andreas.puy@telekom.de

Phone: +49 228 181‐88131

andreas.puy@telekom.de

vCard

LinkedIn

Address

Friedrich-Ebert-Allee 140, 53113 Bonn

Ris_X

Thomas Ris

Vice President Investor Relations

thomas.ris@telekom.de

Phone: +49 228 181‐88160

thomas.ris@telekom.de

vCard

LinkedIn

Address

Friedrich-Ebert-Allee 140, 53113 Bonn

Roßbach_X

Peer Roßbach

Senior IR Manager

peer.rossbach@telekom.de

Phone: +49 228 181‐88120

peer.rossbach@telekom.de

vCard

Xing

LinkedIn

Address

Friedrich-Ebert-Allee 140, 53113 Bonn

Lüttig_X

Christoph Lüttig

Senior Expert Debt Capital Markets

luettig.christoph@telekom.de

Phone: +49 228 181‐87062

luettig.christoph@telekom.de

vCard

Xing

Address

Friedrich-Ebert-Allee 140, 53113 Bonn

Schäfer_X

Markus Schäfer

Vice President Debt Capital Markets

markus.schaefer01@telekom.de

Phone: +49 228 181‐84255

markus.schaefer01@telekom.de

vCard

Xing

LinkedIn

Address

Friedrich-Ebert-Allee 140, 53113 Bonn

Pohler_X

Renate Pohler

IR Manager Retail Investors & AGM

renate.pohler@telekom.de

Phone: +49 228 181‐88880

renate.pohler@telekom.de

vCard

Address

Friedrich-Ebert-Allee 140, 53113 Bonn

Schlief_X

Simone Schlief

IR Manager SRI

simone.schlief@telekom.de

Phone: +49 228 181‐88380

simone.schlief@telekom.de

vCard

Address

Friedrich-Ebert-Allee 140, 53113 Bonn

TMUS_X

T-Mobile US, Inc.

investor.relations@t-mobile.com

Phone: +1 877‐281‐TMUS

investor.relations@t-mobile.com

vCard

Website

Address

Park Avenue, 14th Floor 1, 10016

OTE_X

OTE Investor Relations Department

esarsentis@ote.gr

Phone: +30 210 6115323

esarsentis@ote.gr

vCard

Website

Address

Ikarou & Agiou Louka St. 1, 19 002 Paiania - Attica

MAGYAR_X

Magyar Telekom Plc.

investor.relations@telekom.hu

Phone: +36 1 265 9210

investor.relations@telekom.hu

vCard

Website

Address

1541 Budapest

HRVATSKI_X

Hrvatski Telekom d.d. / Croatian Telecom Inc.

ir@t.ht.hr

Phone: +385 1 4911 114

ir@t.ht.hr

vCard

Website

Address

Roberta Frangeša Mihanovića 9, 10110 Zagreb

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