ICT Engineer
- #CorePlatformKnowledge
- #ITILprocesses
- #AnalyticalThinking
Aufgabe
Key accountabilities
- Propose and perform regular inspections and improvement recommendations.
- Diagnose and resolve complex tickets or escalate complex tickets with direct/potential impact related to IT infrastructure.
- Investigate the root cause of complex incidents and then initiate actions to improve or correct the situation.
- Evaluate, authorize, prioritize, plan, test, implement, document and review complex changes in controlled manner or escalate to higher authority.
- Assess actual performance of IT infrastructure against its predicted performance. Any deviations between the two should be understood and proactively remediated, with vendors if necessary.
- Create and maintain technical documentation to support IT service.
- Serve as technical lead to provide clear and comprehensive release and deployment plans.
- Deliver effective training plans and concepts to train other employees and ensure their fulfillment.
- Responsible for installation, confuguration and support for LAN/WAN/Wireless solutions.
- Vendors: Cisco(switches ,AP's), Juniper (switches), Aerohive (AP's).
- Desirable technologies: TCP/IP, STP, VLAN, QOS, HSRP/VRRP,Wireless, Routing basics, -knowledge related to networking field.
- Investigate and create tickets (TAC cases, problem tickets, incidents) in order to maintain service to customers.
- Controll implementation/rollout plans describing all necessary steps to deliver successful migration of designed standard solution.
Requirements
Education:
- Secondary education in Information technologies
Experience:
- Similar position - 5 years minimum
Certification:
- At least one advanced certificate for relevant platform
IT Technical skills:
- Core platform knowledge - Expert
- Related platform knowledge - Intermediate
Soft skills:
- Analytical thinking - Expert
- Training and mentoring - Expert
- Communication - Advanced
- Team cooperation - Advanced
- Negotiation skills - Advanced
- Presentation skills - Intermediate
Other skills and possible specialisation (optional for recruitment reasons):
- Financial literacy in respective business area - Basic
- Project management - Basic
- Knowledge of the ITIL processes
- Related platform knowledge
- Participation on on-call duties
- Independent solving and troubleshooting of incidents and errors within defined
Languages:
- English - Upper intermediate (B2)
- German (Advantage) - Upper intermediate (B2)
Benefits
- Possibility of Teleworking or Home office
- Cafeteria - individual financial benefit
- Trainings and development opportunities (Coursera, Percipio full access for free)
- Pension savings contribution
- Extra vacation days
- Referral bonus /financial/
- Discounts at various providers in Košice
- Team buildings online
- Work-life Program and Coaching
- Health Weeks
- Sport Activities
- Weekend Events
- Doctors at workplace
- Credit card
- Rotations possibilities
Profil
Requirements
Education:
- Secondary education in Information technologies
Experience:
- Similar position - 5 years minimum
Certification:
- At least one advanced certificate for relevant platform
IT Technical skills:
- Core platform knowledge - Expert
- Related platform knowledge - Intermediate
Soft skills:
- Analytical thinking - Expert
- Training and mentoring - Expert
- Communication - Advanced
- Team cooperation - Advanced
- Negotiation skills - Advanced
- Presentation skills - Intermediate
Other skills and possible specialisation (optional for recruitment reasons):
- Financial literacy in respective business area - Basic
- Project management - Basic
- Knowledge of the ITIL processes
- Related platform knowledge
- Participation on on-call duties
- Independent solving and troubleshooting of incidents and errors within defined
Languages:
- English - Upper intermediate (B2)
- German (Advantage) - Upper intermediate (B2)
Was wir bieten
-
Homeoffice/Mobile Working möglich
Egal ob im Büro oder von einem anderen Ort - mobiles Arbeiten ist bei uns kein Problem. Die Arbeit im Homeoffice gehört zu unserem beruflichen Alltag und wird durch digitale Plattformen unterstützt.
-
Kantine am Standort
Gesundes Essen in guter Gesellschaft - unsere Kantinen machen es möglich. Hier lässt sich bequem und nur wenige Minuten vom Arbeitsplatz entfernt aus einer großen Auswahl an warmen und kalten Speisen auswählen.
Über uns
Über uns
Deutsche Telekom IT & Telecommunications Slovakia s.r.o. is one of the two legal entities promoted under one brand Deutsche Telekom IT Solutions Slovakia. Our parent company Deutsche Telekom AG decided to take strategic steps towards structural change, which resulted in the splitting of T-Systems Slovakia into two legal entities, operating, as of July 1, 2020.
Our original brand T-Systems Slovakia has been inextricably linked with Kosice region since January 2006. We proved this the very next year, when we became one of the founding members of Košice IT Valley association.
Over the last decade, we have managed to grow from scratch to being the second largest employer in the eastern part of the country. At the same time, with more than 3,900 employees, we are one of the top fifteen largest employers in Slovakia. Thanks to our highly qualified and motivated employees, we are the company with the fastest growth in added value within the IT industry in Slovakia. Our goal is to proactively find new ways to improve and continuously transform into the type of company providing innovative services.
Kontakt
Simona Vranovská
I’m your personal recruiter. Don’t hesitate to contact me.
Unser Online-Bewerbungsprozess
Mit dem Klick auf "Jetzt bewerben" wird die Online-Bewerbung gestartet.
Konto vorhanden? Dann einfach mit E-Mail-Adresse und Passwort einloggen. Ist noch kein Konto vorhanden, lässt sich dieses mit Klick auf "Richten Sie sich ein Benutzerkonto ein" schnell anlegen.
Unser Bewerbungsformular lässt sich in wenigen Minuten ausfüllen. Dokumente hochladen, persönliche Daten angeben und stellenspezifische Fragen beantworten - schon kann die Bewerbung abgeschickt werden.
Wir freuen uns - die Bewerbung ist bei uns eingegangen. Den Erhalt bestätigen wir per E-Mail.