Jobangebot

Job-ID: 124924

Junior Application Administrator

  • #GeneralITOverviewEnglish
profile image

Aufgabe

General description

  • Check, execute, solve (where appropriate), and creates tickets (problem ticket, change management ticket, incident, delivery order (DO)) in order to maintain service to customers according to given quality KPIs.

Accountabilities

  • Operative interface between Service Delivery Management, Customer, Development, Vendors and other  delivery units
  • Check, execute, solve (where appropriate), and creates tickets (problem ticket, change management ticket, incident, delivery order (DO)) in order to maintain service to customers according to given quality KPIs.
  • Plans, controls and is responsible for complete application-based request fulfilment.
  • Support and consult Service Delivery Management
  • Coordinates incident, problem, change, escalation management and operational documentation
  • Coordinates customer-driven and / or technical changes during service lifecycle
  • Coordinates change  approval in face of all Change Advisory Boards

Job specific accountabilities:

  • Executes basic tickets to provide service according to KPIs.
  • Responsibility for service asset- and configuration management
  • Support project and other deliverables in order to fulfil KPIs and management requests


Requirements

Education

  • Secondary education

Languages

  •  English- Upper Intermediate (B2)
  • German- Advantage

IT Technical skills

  • General IT/ PC literacy
  • HW/ SW overview
  • Core platform knowledge

Soft skills

  • Costumer orientation
  • Communication- Basic
  • Analytical thinking- Basic
  • Team cooperation- Basic

Benefits

  • Cafeteria - individual benefit
  • Trainings and development opportunities
  • Discounts at various providers in Košice
  • Possibility of Home office
  • Pension savings contribution
  • Meal vouchers contribution
  • Teambuildings
  • Extra vacation days
  • Young and enthusiastic working environment
  • Diversity Program
  • Health Weeks
  • Sport Activities
  • Weekend Events
  • Work life Coaching
  • Doctors at workplace
  • Credit card
  • Referral bonus /financial/
  • Rotations possibilities

Salary

Salary minimum 855 € brutto+ variable part + other financial benefits. The final basic wage component can be adjusted accordingly to individual skills and experience of selected candidate.

Profil

Requirements

Education

  • Secondary education

Languages

  •  English- Upper Intermediate (B2)
  • German- Advantage

IT Technical skills

  • General IT/ PC literacy
  • HW/ SW overview
  • Core platform knowledge

Soft skills

  • Costumer orientation
  • Communication- Basic
  • Analytical thinking- Basic
  • Team cooperation- Basic

Was wir bieten

  • Homeoffice/Mobile Working möglich

    Egal ob im Büro oder von einem anderen Ort - mobiles Arbeiten ist bei uns kein Problem. Die Arbeit im Homeoffice gehört zu unserem beruflichen Alltag und wird durch digitale Plattformen unterstützt.

  • Kantine am Standort

    Gesundes Essen in guter Gesellschaft - unsere Kantinen machen es möglich. Hier lässt sich bequem und nur wenige Minuten vom Arbeitsplatz entfernt aus einer großen Auswahl an warmen und kalten Speisen auswählen.

Über uns

Über uns

Deutsche Telekom IT & Telecommunications Slovakia s.r.o. is one of the two legal entities promoted under one brand Deutsche Telekom IT Solutions Slovakia. Our parent company Deutsche Telekom AG decided to take strategic steps towards structural change, which resulted in the splitting of T-Systems Slovakia into two legal entities, operating, as of July 1, 2020.
Our original brand T-Systems Slovakia has been inextricably linked with Kosice region since January 2006. We proved this the very next year, when we became one of the founding members of Košice IT Valley association.
Over the last decade, we have managed to grow from scratch to being the second largest employer in the eastern part of the country. At the same time, with more than 3,900 employees, we are one of the top fifteen largest employers in Slovakia. Thanks to our highly qualified and motivated employees, we are the company with the fastest growth in added value within the IT industry in Slovakia. Our goal is to proactively find new ways to improve and continuously transform into the type of company providing innovative services.

1 Standort

Love Magenta

Kontakt

Lucia Jacková

Unser Online-Bewerbungsprozess

Vergleichbare Jobs

Zurück
DruckenMerken Teilen
2 Klicks für mehr Datenschutz: Erst wenn Sie hier klicken, wird der Button aktiv und Sie können Ihre Empfehlung senden. Schon beim Aktivieren werden Daten an Dritte übertragen.
Teilen
2 Klicks für mehr Datenschutz: Erst wenn Sie hier klicken, wird der Button aktiv und Sie können Ihre Empfehlung senden. Schon beim Aktivieren werden Daten an Dritte übertragen.