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Aufgabe

  • Business analysis/technical expertise for Change Management interface
  • Requirement analysis
  • Project Support T&T projects, also technical support by integration projects
  • Consultancy for change management integration
  • Bug Analysis
  • Test support
  • Systems Configuration
  • Support by migration to ServiceNow

Profil

  • Practical experience with OSS Tools like SM9 (CHM modul)
  • CHM process knowledge
  • Practical experience by business analysis & Design of interfaces, analyst skills
  • Technical skills for interface configuration and analysis
  • ITIL processes and Standards
  • Good communications skills
  • English knowledge
  • Teamplayer
  • High motivation and flexibility
  • Structured working method
  • Self-initiative
  • Independent way of working

Advantages:

  • Data Mapping experience
  • Agile experience
  • Experience with customer support
  • ServiceNow knowledge
  • German knowledge

Über uns

Über uns

Present in the market under the Deutsche Telekom IT Solutions brand name, IT-Services Hungary (ITSH) is a subsidiary of the Deutsche Telekom Group and is the largest ICT employer in Hungary. Established in 2006, the company provides a wide portfolio of IT and telecommunications services with more than 4500 employees. ITSH was awarded with the Best in Educational Cooperation prize by HIPA in 2019, acknowledged as one of the most attractive workplaces by PwC Hungary’s independent survey and rewarded with the title of the Most Ethical Multinational Company in 2019. The company continuously develops its four sites in Budapest, Debrecen, Pécs and Szeged and is looking for skilled IT professionals to join its team. 

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