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Deutsche Telekom increases customer base and grows in all key metrics in the third quarter

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  • Net revenue up almost 6 percent to 18.1 billion euros
  • Adjusted EBITDA up 7.2 percent to 5.5 billion euros
  • Free cash flow up 45.6 percent to 1.9 billion euros
  • Net profit up more than 30 percent compared with prior-year quarter to 1.1 billion euros
  • Number of fiber-optic customers and mobile service revenues up in Germany
  • T-Mobile US remains star performer on U.S. mobile market in terms of customers, revenue, and earnings
  • 2016 full-year guidance confirmed

Deutsche Telekom enjoyed a successful third quarter in 2016, with strong figures from the United States and a stable trend in Germany. Net revenue grew by 5.9 percent compared with the prior-year quarter to 18.1 billion euros. At the same time, adjusted EBITDA rose 7.2 percent to 5.5 billion euros.

"These figures show once again that we are on the right track in our markets," said Tim Höttges, CEO of Deutsche Telekom. "We are working on the technologies and products of the near and more distant future – on the basis of a convincing strategy."

Free cash flow was much higher than in the prior year, up 45.6 percent to 1.9 billion euros. This was despite a still high investment volume, which in terms of cash capex before spectrum reached 2.7 billion euros in the quarter, 1.5 percent more than in the prior-year quarter.

There was also clear growth in net profit, which stood at 1.1 billion euros, compared with 0.8 billion euros in the third quarter of 2015 – an increase of 30.2 percent. This was mainly due to higher negative special factors in connection with staff restructuring in the previous year. Adjusted net profit remained stable at 1.0 billion euros.

Based on the financial figures for the first nine months, Deutsche Telekom confirms both its guidance for the full year and its medium-term outlook.

Germany: Leader in fiber-optic lines in Europe

Deutsche Telekom continued its clear growth in the broadband market in the third quarter of 2016. As of the end of the reporting period, the company recorded the largest number of fiber-optic lines (FTTC/vectoring and FTTH) of all European network operators, with more than 6 million lines. The number of fiber-optic broadband lines rose by 526,000 in the third quarter alone. Fiber-optic coverage reached almost 60 percent of households in Germany at the end of the reporting quarter.

Broadband revenue increased steadily in each quarter of 2016 and was up 1.7 percent year-on-year as of the end of the third quarter. Deutsche Telekom's growth on the German broadband market is expected to continue in the fourth quarter: The plan is to make it possible for another 2.7 million households to subscribe to a fiber-optic line by the end of the year.

The number of customers who opted for one of Deutsche Telekom's MagentaEINS offers also continued to rise. At the end of September, 2.6 million customers were using one of the MagentaEINS bundles, which allow a flexible combination of fixed-network and mobile communications. That is an increase of more than a million customers compared with the third quarter of the prior year.

Deutsche Telekom consolidated its position as the market leader in mobile service revenues in the third quarter of 2016. While revenue in the mobile communications market as a whole declined slightly overall compared with the prior-year quarter, the company's mobile service revenues increased by 0.2 percent. This revenue growth was significantly dampened by the reduction in termination rates and the price discounts from the MagentaEINS bundles posted to mobile revenues.

Deutsche Telekom's mobile business – like the market segment as a whole – was characterized by a sustained change in the usage behavior of customers. The number of call minutes used by Deutsche Telekom contract customers increased by 4.6 percent compared with the third quarter of 2015, but there was a much greater increase in the data volumes received and sent via mobile devices. Year-on-year, for example, the monthly data usage of consumers with Deutsche Telekom contracts increased by around 80 percent to almost a gigabyte. This proves the good acceptance of the new rate plans, which include much higher data volumes. Deutsche Telekom facilitated this development by further building out the fast LTE mobile network. As of the end of the third quarter, this broadband infrastructure covered some 92 percent of the population, an increase of 5 percentage points compared with the prior-year quarter.

United States – Success story continues

In the United States, T-Mobile remained the star of the mobile market. The rapid growth continued again in the third quarter of 2016, with almost 2 million customer additions. 969,000 of these new customers were added in the particularly attractive segment of branded postpaid customers. In the prepay segment, the company – supported by the successful brand Metro PCS – won 684,000 new customers.

But T-Mobile US not only won a large number of customers, it also managed to retain them. The churn rate for branded postpaid customers stood at just 1.32 percent; a year earlier, it was 1.46 percent; in the third quarter of 2014, it was 1.64 percent.

Total revenue increased by 17.8 percent year-on-year to 9.2 billion U.S. dollars in the third quarter of 2016. At the same time, adjusted EBITDA increased by 27.1 percent to 2.4 billion U.S. dollars.

Europe – Positive trend in customer numbers

In Europe, investments in networks and markets have paid off in rising numbers of customers. The mobile contract customer base in the European national companies increased by 219,000 in the third quarter. More than 1.2 million customers use the product bundles of fixed network and mobile communications, a year-on-year increase of some 51 percent. MagentaONE made a significant contribution to this increase. There are now more than 4 million TV customers.

The build-out and modernization of the networks continues. The latest mobile communications standard LTE is now available to 78 percent of the population, that is more than 101 million people, which is an increase of 16 million compared to a year earlier. More than 55 percent of lines in the fixed network have now been migrated to IP technology.

In the Europe operating segment, revenue remained stable compared with the prior-year quarter on an organic basis, i.e., excluding exchange rate effects and effects from changes in the composition of the Group, at 3.2 billion euros. Regulatory effects and higher market investments also resulted in a decrease in adjusted EBITDA in organic terms of 4.7 percent to 1.1 billion euros.

Systems Solutions – Tough competition puts pressure on revenue

Order entry at T-Systems stood at 1.2 billion euros in the third quarter of 2016, i.e., slightly down by 2.0 percent on the prior-year level. The strong competitive pressure in the industry had a clear impact on revenue. The expiry of contracts in the prior year also reduced revenue. The Market Unit, which mainly comprises business with external customers, recorded a decline in revenue of 7.5 percent year-on-year to 1.5 billion euros.

The Market Unit's key earnings indicators also declined. Adjusted EBITDA was down 2.1 percent to 139 million euros, due to the aforementioned revenue effects as well as rising IP migration costs. At 37 million euros, adjusted EBIT decreased by 9.8 percent against the third quarter of 2015. This resulted in an adjusted EBIT margin of 2.4 percent, compared with 2.5 percent in the previous year.

The Deutsche Telekom Group at a glance:

 

 

Q3

2016

millions of

Q3

2015

millions of

Change

%

Q1-Q3

2016

millions of

Q1-Q3

2015

millions of

Change

%

FY

2015

millions of

Revenue

18,105

17,099

5.9

53,552

51,369

4.2

69,228

Proportion generated internationally (%)

65.8

63.6

2.2p

65.8

63.6

2.2p

63.8

EBITDA

5,334

4,581

16.4

17,698

13,275

33.3

18,388

Adjusted EBITDA

5,535

5,165

7.2

16,155

14,765

9.4

19,908

Net profit

1,053

809

30.2

4,799

2,308

n.a.

3,254

Adjusted net profit

1,040

1,040

0.0

3,141

3,154

(0.4)

4,113

Free cash flowa

1,904

1,308

45.6

4,046

3,548

14.0

4,546

Cash capexb

3,885

2,813

38.1

10,484

11,572

(9.4)

14,613

Cash capexb

(before spectrum)

2,739

2,698

1.5

8,234

7,803

5.5

10,818

Net debt

48,484

47,868

1.3

48,484

47,868

1.3

47,570

Number of employeesc

219,254

226,325

(3.1)

219,254

226,325

(3.1)

225,243

Comments on the table:
a  Before dividend payments and spectrum investment.
b  Cash outflows for investments in property, plant and equipment, and intangible assets (excluding goodwill).
c  At the reporting date.

Operating segments:

 

 

Q3

2016

millions of

Q3

2015

millions of

Change

%

Q1-Q3 2016

millions of

Q1-Q3 2015

millions of

Change

%

FY

2015

millions of

Germany

 

 

 

 

 

 

 

Total revenue

5,551

5,593

(0.8)

16,409

16,762

(2.1)

22,421

EBITDA

2,127

2,146

(0.9)

5,995

6,373

(5.9)

8,245

Adjusted EBITDA

2,250

2,269

(0.8)

6,655

6,704

(0.7)

8,790

Number of employeesa

67,368

69,663

(3.3)

67,368

69,663

(3.3)

68,638

United States

 

 

 

 

 

 

 

Total revenue

8,281

7,059

17.3

24,293

21,407

13.5

28,925

EBITDA

2,241

1,468

52.7

6,632

4,160

59.4

6,229

Adjusted EBITDA

2,156

1,702

26.7

6,236

4,579

36.2

6,654

Europe

 

 

 

 

 

 

 

Total revenue

3,223

3,261

(1.2)

9,409

9,627

(2.3)

13,024

EBITDA

1,077

1,107

(2.7)

3,055

3,086

(1.0)

4,108

Adjusted EBITDA

1,100

1,157

(4.9)

3,124

3,254

(4.0)

4,329

Systems Solutions

 

 

 

 

 

 

 

Order entry

1,167

1,191

(2.0)

4,147

3,684

12.6

5,608

Total revenue

1,875

2,031

(7.7)

5,929

6,031

(1.7)

8,194

     Of which

     Market Unit

1,546

1,671

(7.5)

4,866

4,933

(1.4)

6,657

Adjusted EBIT margin (%)

0.6

2.4

(1.8p)

1.9

1.5

0.4p

2.1

Adj. EBIT margin, Market Unit (%)

2.4

2.5

(0.1p)

3.1

2.0

1.1p

2.6

EBITDA

71

34

n.a.

282

89

n.a.

93

Adjusted EBITDA

141

176

(19.9)

522

524

(0.4)

740

Comments on the table:
Business customer operations at Magyar Telekom in Hungary, which had previously been organizationally assigned to the Systems Solutions operating segment, have been bundled and reported under the Europe operating segment since January 1, 2016. Comparative figures have been adjusted retrospectively.
a  At the reporting date.

Development of customer numbers

Operating segments: Development of customer numbers in the third quarter of 2016

 

Sept. 30, 2016

thousands

June 30, 2016

thousands

Change

thousands

Change

%

Germany

 

 

 

 

Mobile customers

41,461

41,138

323

0.8

Of which contract customers

24,705

24,096

609

2.5

Fixed-network lines

19,873

19,971

(98)

(0.5)

Of which retail IP-based

8,435

7,958

477

6.0

Broadband lines

12,835

12,770

65

0.5

Of which optical fibera

3,857

3,577

280

7.8

Television (IPTV, satellite)

2,818

2,777

41

1.5

Unbundled local loop lines (ULLs)

7,431

7,648

(217)

(2.8)

United States

 

 

 

 

Mobile customers

69,354

67,384

1,970

2.9

Of which branded postpaid customers

33,230

33,626

(396)

(1.2)

Of which branded prepay customers

19,272

18,914

358

1.9

Europe

 

 

 

 

Mobile customers

52,211

52,213

(2)

(0.0)

Of which contract customers

26,916

26,697

219

0.8

Fixed-network lines

8,599

8,639

(40)

(0.5)

Of which IP-based

4,757

4,514

243

5.4

Retail broadband lines

5,352

5,307

45

0.8

Television (IPTV, satellite, cable)

4,010

3,961

49

1.2

Comments on the table:
Business customer operations at Magyar Telekom in Hungary, which had previously been organizationally assigned to the Systems Solutions operating segment, have been bundled and reported under the Europe operating segment since January 1, 2016. Comparative figures have been adjusted retrospectively.
a  Sum of all FTTx access lines (e.g. FTTC/VDSL, vectoring, and FTTH).

Operating segments: Development of customer numbers in year-on-year comparison

 

Sept. 30, 2016

thousands

Sept. 30, 2015

thousands

Change

thousands

Change

%

Germany

 

 

 

 

Mobile customers

41,461

39,892

1,569

3.9

Of which contract customers

24,705

23,347

1,358

5.8

Fixed-network lines

19,873

20,354

(481)

(2.4)

Of which retail IP-based

8,435

6,354

2,081

32.8

Broadband lines

12,835

12,596

239

1.9

Of which optical fibera

3,857

2,613

1,244

47.6

Television (IPTV, satellite)

2,818

2,632

186

7.1

Unbundled local loop lines (ULLs)

7,431

8,231

(800)

(9.7)

United States

 

 

 

 

Mobile customers

69,354

61,220

8,134

13.3

Of which branded postpaid customers

33,230

30,403

2,827

9.3

Of which branded prepay customers

19,272

17,162

2,110

12.3

Europe

 

 

 

 

Mobile customers

52,211

56,246

(4,035)

(7.2)

Of which contract customers

26,916

25,985

931

3.6

Fixed-network lines

8,599

8,798

(199)

(2.3)

Of which IP-based

4,757

3,973

784

19.7

Retail broadband lines

5,352

5,122

230

4.5

Television (IPTV, satellite, cable)

4,010

3,832

178

4.6

Comments on the table:
Business customer operations at Magyar Telekom in Hungary, which had previously been organizationally assigned to the Systems Solutions operating segment, have been bundled and reported under the Europe operating segment since January 1, 2016. Comparative figures have been adjusted retrospectively.
a  Sum of all FTTx access lines (e.g. FTTC/VDSL, vectoring, and FTTH).
This media information contains forward-looking statements that reflect the current views of Deutsche Telekom management with respect to future events. These forward-looking statements include statements with regard to the expected development of revenue, earnings, profits from operations, depreciation and amortization, cash flows, and personnel-related measures. They should therefore be considered with caution. Such statements are subject to risks and uncertainties, most of which are difficult to predict and are generally beyond Deutsche Telekom's control. Among the factors that might influence Deutsche Telekom's ability to achieve its objectives are the progress of its staff restructuring initiatives and other cost-saving measures, and the impact of other significant strategic, labor, or business initiatives, including acquisitions, dispositions, business combinations, and network upgrade and build-out initiatives. In addition, stronger than expected competition, technological change, legal proceedings, and regulatory developments, among other factors, may have a material adverse effect on cost and revenue development. Further, an economic downturn in the markets, and changes in interest and currency exchange rates, may also have an impact on Deutsche Telekom's business development and the availability of financing on favorable conditions. Changes to Deutsche Telekom's expectations concerning future cash flows may lead to impairment write downs of assets carried at historical cost, which may materially affect the results at the Group and operating segment levels. If these or other risks and uncertainties materialize, or if the assumptions underlying any of these statements prove incorrect, the actual performance may materially differ from the performance expressed or implied by forward-looking statements. There is no assurance that the estimates or expectations will be achieved. Without prejudice to existing obligations under capital market law, Deutsche Telekom does not assume any obligation to update forward-looking statements to take new information or future events into account or otherwise.
 

In addition to figures prepared in accordance with IFRS, Deutsche Telekom also presents non-GAAP financial performance measures, including, among others, EBITDA, EBITDA margin, adjusted EBITDA, adjusted EBITDA margin, adjusted EBIT, adjusted net profit, free cash flow, gross debt, and net debt. These non-GAAP measures should be considered in addition to, but not as a substitute for, the information prepared in accordance with IFRS. Non-GAAP financial performance measures are not subject to IFRS or any other generally accepted accounting principles. Other companies may define these terms in different ways.

Picture results Deutsche Telekom AG

Third quarter report 2016

Media kit concerning the third quarter report of 2016.

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