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T-Systems Iberia

Job-ID: 112890_ES_2

Account Manager for Telecommunications and Networking (f/m)

T-Systems ITC Iberia S.A.
Barcelona, Spain
Madrid, Spain
Job level:
Employment type:
Full Time - Regular
Experience Required:
Más de 5 años
Languages Required:
español, inglés
Functional Area:
Technology and Networks
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Job description

Account Manager for Telecommunications and Networking (f/m)

T-Systems is looking for a senior expert in sales and customer satisfaction, well positioned in the Telecommunications sector, being both a team-player and a strategist.

Someone who establishes a systematic approach to the entire sales cycle (understanding customer needs, forecasting, prospect evaluation, negotiation tactics and sales closure), in an efficient manner and consistent with company policies.

Someone who presents the value proposition and leverages the capabilities of the company.



  • Works with the sales team on strategy and planning in assigned customers and prospects. Namely develops accounts plans and sales forecast driven by clearly formulated business strategy and market competitive context.
  • Builds and maintains information about market competitive context, customers and prospects. Captures best practices and assesses the organization's potential to advise management to meet future production and quality requirements.
  • Represents T-Systems in customer meetings, social media and in most relevant events of the sector.


  • Builds business relationships and maintains regular communication with clients and prospects, advising them on appropriate solution choices and acting as an advocate engaging their implementation afterwards. Demonstrates the added value of the organization's products and services.
  • Contributes with a senior perspective by selling higher level services that enable a competitive advantage for customers. Plans, directs and manages sales activities to continually reflect client’s trends, market fluctuations and changes in business practices or technology. As a result, impacts client’s business strategy and sells them solutions of our portfolio, establishing innovations and growth opportunities for both clients and T-Systems.
  • Negotiates and completes complex business deals, often face-to-face with senior customers and top decision makers.
  • Ensures client satisfaction and broadening of offerings with prospects.


  • Actively listens to clients and prospects, articulating and clarifying their needs. As a result, organizes lead generation activities for them in collaboration with Marketing.
  • Identifies and prioritizes opportunities based on accurate accounts plans, with a clear focus on our most value-added and profitable services. Manages the relationship with all stakeholders to ensure that the solution is in line with business requirements.


  • Supports virtual sales teams consisting of: engineers and technical experts, consultants and expert sales, bid team, and external partners among others. Collaborates to align the required solutions with the organisation’s capacity to deliver.
  • Establishes and maintains positive business relationships between all the stakeholders, ensuring their needs, concerns or complaints are understood and properly addressed in accordance with organizational policy.


  • Responsible for achieving sales quota and assigned strategic account objectives, in an efficient manner and consistent with company policies.
  • Provides monthly report of sales performance, activities, business forecast, opportunities and project tracking, and any relevant business issues to consider.

Job requirements

Profile Requirements

  • Minimum 5 years of demonstrated success in sales positions
  • A technical degree in engineering/computing sciences
  • Technical knowledge about :
    • Telecommunication platforms, products and technologies
    • WAN market and solutions, including SD-WAN.
    • VoIP, LAN and Security technology and turn-key projects
    • Products of leading technology vendors
  • Team player with strong communication skills
  • Ability to influence and negotiate in complex situations or with difficult people
  • Demonstrated experience in strategic management and planning (sales and account plans, business cases, data and financial metrics, comparison of viable scenarios, …)
  • Experienced and active user of collaborative tools and professional social media  
  • Fluent in English. Fluency in German is a plus.  
  • Canteen on-site

  • Employee discounts

  • Christmas bonus

  • Holiday pay

  • Life insurance


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Further career information

Your application - quick and easy in just 5 minutes! Found your new job? Then simply click on 'Apply now' to register for our online job tool. Do you have your application documents (CV, cover letter, certificates) available? You can upload them as pdf-; word- (docx); ppt-; xls-; csv- oder txt-file with a maximum upload size of 10 MB each. As soon as we receive your application, you will get a confirmation via e-mail. The first thing we do is check whether your profile matches the job. Depending on the position, this first selection round can take up to four weeks. If you are successful in the pre-selection round, we will contact you to arrange an interview. You can check the status of your application in your applicant profile at any time.

Looking for tips for your application? Then take a look at the section called >Application Tips on our career website. Here you will find all manner of tips on 'The Right Way to Apply' and all the answers to the online application process.

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Master exciting challenges without overextending yourself, be dedicated to your job while also enjoying a well-balanced private life – this is admittedly not always easy.

Take charge of your life. With work-life@telekom, Telekom is expressly integrating the reconciliation of work and private life into the corporate culture. Diverse measures in the focal areas “Working time and location”, “Health and fitness”, “Family” and “Social aspects” ensure improved reconciliation of work and private life – for all of our employees: Singles and families, young and old employees, men and women. With us you can unfold your full potential while also making your individual life plan a reality.

We can offer you development opportunities that are lifelong. After all, the challenges in our industry are constantly changing - and we know, that we can best meet them with outstandingly qualified colleagues.

We offer a broad spectrum of personal training and development possibilities. Whether you're a newcomer, an expert or a manager - we can offer you exciting prospects and individual career paths. For example, there are various development programs to support expert and executive careers, international exchanges, or part-time studying while you work. Our employees have the choice. Detailed information can be found in the category Career Center on our career website.

Money might not bring happiness, but it does make life easier. Because we want you to be able to focus fully on the projects at hand, we support you with an attractive salary and numerous benefits. Because money can't get you everything, we offer a number of benefits to make life easier on top of that. You can further benefit from individual location-specific offers and support services.

You want to know more about our compensations and benefits? Then take a look at the section called Our Services on our career site.

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