Job offer

T-Systems Netherlands


Job-ID: 115834_EN_2

Billing Analyst

T-Systems Netherlands
The Hague, Netherlands
Job level:
Employment type:
Full Time - Regular
Application Deadline:
Experience Required:
5 years and more
Languages Required:
Dutch, English
Amount of Travel:
Functional Area:
Finance, Controlling
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This Customer Unit  “Invoicing, Query & Dispute” Team is part of the Customer Unit Contract Management & Billing Organisation, for one of our biggest clients in the Oil and Gass industry.

“Invoicing, Query & Dispute” Team is the Single point of contact for our Customer for all contractual Invoicing Rules & Guidelines (Base Charge, Projects, Consumption), Request to Pay Audits and Improvement Programmes.

Main tasks:

  • Coordination of our Client Account and T-Systems Legal Entities w.r.t. monthly

Billing Input data, Invoice Verification and Overdue Handling.

  • Single point of contact for Client for Invoice Verification.
  • Billing Query & Dispute Handling, clarification of open items (dispute, invoice/debit

Management), Overdue Management.

  • Definition, negotiation, implementation and tracking of KPIs and Service Levels for invoicing quality.
  • Interfacing with Client and Master Data Administration Coordination.
  • Pre-verification of billing input based on trusted sources converted into billing data.


Central counterpart for all commercial aspects which are referring to existing services

  • External: Single point of contact for our Client IT Organisation and all of our Client

           Legal Entities for Invoice related topics.

  • Internal: Account Finance & Controlling, Service Delivery Management,

Contract Management, Commercial Management, Catalogue Management as well as

for all T-Systems Legal Entities affected by the T-Systems Client Master Service

Agreement w.r.t Billing and Invoicing.

  • Provide effective information for customer as well as for middle to upper level



  • IT Know-how, especially in the Outsourcing environment - with international

financial responsibility

  • Profound knowledge in the area of Computing Services and Solutions (Hosting

and Storage)

  • University degree in IT or equivalent technical or professional qualification with

several years of professional experience in a relevant field of activity

  • Extensive and comprehensive knowledge of Project Management and practical

experience in the field (International experience)

  • Make sure that work is executed through safe ways, analytical-rational thinking

and team work

  • Dedicated and assertive person with excellent verbal and written English skills
  • Extensive customer orientation

Required Skills:

  • analytical skills and experience in Request to Pay processes
  • knowledge of T-Systems CSS Hosting & Storage portfolio and pricing models used for Customers mandatory
  • advanced Microsoft Office skills (esp. Excel + Access) for handling mass data


  • Home office/mobile working possible

  • Flexible working hours

  • Pension scheme

  • International activity

  • Holiday pay

  • Parking available

  • Onboarding programme

About T-Systems

Information and Communication Technology (ICT) connects people and markets worldwide! Deutsche Telekom is one of the leading international companies in ICT. With round about 235.000 employees in 50 countries, we provide innovative solutions to our clients.  T-Systems is one of the three successful brands of Deutsche Telekom. We serve large customers and multinational companies through our global infrastructure of data centers and networks. With the help of innovative technology we develop integrated solutions for connected life and work.

Let us together shape the world of tomorrow!

Further career information

Your application - quick and easy in just 5 minutes! Found your new job? Then simply click on 'Apply now' to register for our online job tool. Do you have your application documents (CV, cover letter, certificates) available? You can upload them as pdf-; word- (docx); ppt-; xls-; csv- oder txt-file with a maximum upload size of 10 MB each. As soon as we receive your application, you will get a confirmation via e-mail. The first thing we do is check whether your profile matches the job. Depending on the position, this first selection round can take up to four weeks. If you are successful in the pre-selection round, we will contact you to arrange an interview. You can check the status of your application in your applicant profile at any time.

Looking for tips for your application? Then take a look at the section called >Application Tips on our career website. Here you will find all manner of tips on 'The Right Way to Apply' and all the answers to the online application process.

By the way: Once you have set up your digital application, you can use it to apply for any position at Deutsche Telekom Group - quickly and easily with just a few clicks.

You need technical help? Our Career Team can be reached via e-mail or via phone: +49 800 3306700 and is looking forward to help you with any request.

Master exciting challenges without overextending yourself, be dedicated to your job while also enjoying a well-balanced private life – this is admittedly not always easy.

Take charge of your life. With work-life@telekom, Telekom is expressly integrating the reconciliation of work and private life into the corporate culture. Diverse measures in the focal areas “Working time and location”, “Health and fitness”, “Family” and “Social aspects” ensure improved reconciliation of work and private life – for all of our employees: Singles and families, young and old employees, men and women. With us you can unfold your full potential while also making your individual life plan a reality.

We can offer you development opportunities that are lifelong. After all, the challenges in our industry are constantly changing - and we know, that we can best meet them with outstandingly qualified colleagues.

We offer a broad spectrum of personal training and development possibilities. Whether you're a newcomer, an expert or a manager - we can offer you exciting prospects and individual career paths. For example, there are various development programs to support expert and executive careers, international exchanges, or part-time studying while you work. Our employees have the choice. Detailed information can be found in the category Career Center on our career website.

Money might not bring happiness, but it does make life easier. Because we want you to be able to focus fully on the projects at hand, we support you with an attractive salary and numerous benefits. Because money can't get you everything, we offer a number of benefits to make life easier on top of that. You can further benefit from individual location-specific offers and support services.

You want to know more about our compensations and benefits? Then take a look at the section called Our Services on our career site.

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