Consumers

Two women stand in a Telekom Shop chatting with one another

Consumer-facing jobs

We are the face of Telekom, both in Service and in Sales. Advising and convincing customers is our passion. With us, you get to experience innovation first hand.

We turn customers into fans!

In our Telekom Shops and Service Centers across Germany, we would like to work with you to inspire our customers to explore digital solutions and benefit from them. We are quality leaders for consumers and business customers alike. All of our customers surf the “green network,” powered entirely by renewable energy.

We provide jobs for around 30.000 employees and with 2.200 apprentices we take our responsibility as a training provider extremely seriously. 90% satisfied employees show, that it is worth working for Deutsche Telekom.

Advising is yesterday’s news – today, it’s all about delighting! We are the perfect hosts.

#takepart and join our team! 

Job variety guaranteed – you are working on

Our unit consists of a variety of: salespersons, customer advisors, engineers, and experts – what unites them all is one thing more than anything else: they are passionate about what they do. Providing a service that combines the digital and the human element with the aim of delivering the best possible experience for our customers. With us you will find the job that inspires you and others.

Two people stand at a counter chatting with one another
Two people stand at a counter chatting with one another

Salesperson

You immerse yourself with our customers in our diverse Telekom product world. You are a persuasive partner in customer dialog, providing tailored advice and expertise, and enthusiastically communicating our world of products. You are a local hero with a strong network of local contacts and collaborate on product-specific sales promotions in the region. Put your creativity to work!

Three people sit at a table talking with one another
Three people sit at a table talking with one another

Senior Salesperson, Business Customers

Selling technical products and solutions comes naturally to you and is something you enjoy. You are dedicated to resolving customer inquiries flexibly and applying your specialist know-how. You communicate in a target group-specific manner and handle your sales talks with consummate professionalism. With these skills, you are exactly right with us.

A shop manager gives two employees a high five
A shop manager gives two employees a high five

Shop Manager

Are you curious about the digital world? Do you enjoy taking responsibility for people? Do you want to motivate, inspire and come with us to the top? Are you the perfect host for customers and employees alike?

Woman with headset
Woman with headset

Customer Advisor

You delight, advise, and win over customers via telephone with information on services, invoice inquiries, and new digital products. You resolve customer inquiries with dedication, specialist know-how and flexibility.

Your benefits!

Experience what it’s like to work with your peers in our highly motivated teams. You’ll meet like-minded individuals who are just as open towards people as they are to digitalization trends. We put a friendly working environment into practice and customer orientation is our top priority. We’re looking for you to enrich our team. We offer you lots of perspectives.

Attractive Remuneration

Attractive compensation

Attractive conditions with above-average remuneration and plenty of benefits

Vacation and working hours

More vacation days than average and flexible working hours that take your preferences and the needs of the department into account

Modern work equipment

Digital work equipment, e.g., laptop, tablet and smartphone
Individual Training

Development opportunities

Extensive training opportunities for upskilling and professional development

14 Current job offers in the environment of ​​private customers

Munich, Deutsche Telekom Privatkunden-Vertrieb GmbH

Verkäufer (m/w/d) Telekom Shop München

Hof, Deutsche Telekom Privatkunden-Vertrieb GmbH

Verkäufer (m/w/d) Telekom Shop Hof

Erfurt, Deutsche Telekom Service GmbH

Kundenberater (m/w/d) Service und Vertrieb

Leonberg, Deutsche Telekom Privatkunden-Vertrieb GmbH

Verkäufer (m/w/d) Telekom Shop Leonberg

Augsburg, Deutsche Telekom Service GmbH

Leiter (m/w/d) Incidentmanagement

Hamburg, Deutsche Telekom Privatkunden-Vertrieb GmbH

Leiter Sales (m/w/d) T-Shop Hamburg Alstertaler Einkaufszentrum

Stuttgart, Deutsche Telekom Privatkunden-Vertrieb GmbH

Verkäufer (m/w/d) Telekom Shop Stuttgart Flagship

Ludwigshafen am Rhein, Deutsche Telekom Service GmbH

Kundenberater (m/w/d) Service und Vertrieb Outbound

Ludwigsburg, Deutsche Telekom Privatkunden-Vertrieb GmbH

Verkäufer (m/w/d) Telekom Shop Ludwigsburg

Heilbronn, Deutsche Telekom Privatkunden-Vertrieb GmbH

Verkäufer (m/w/d) Telekom Shop Heilbronn

Your contacts for consumer-facing jobs

Got questions about your career prospects in the consumer area? Would you like to know more about a role or team? Don’t hesitate to contact our recruitment experts!

E-mail symbol on computer keyboard.

Diana Nemesan

Recruiting Telekom Shops

Diana.Nemesan@telekom.com

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