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Hoettges

Job-ID: 111801_EN_2

Customer Solution Analiyst (Debrecen)

Company:
IT Services Hungary
Locations:
Debrecen, Hungary
Job level:
Professional
Employment type:
Full Time - Regular
Application Deadline:
12/31/2019
Functional Area:
Other positions of interest
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  • Maintain high level Customer satisfaction by clarifying Customer needs and ensuring that they are met.
  • Handle Customer-relation problems promptly and appropriately, escalate issues according to established procedures.
  • Installs various types of software including operating systems and applications on a variety of hardware platforms including system updates, patches and configuration changes.
  • Provides deployment, installation and support of client-software for designated customer.
  • Manages the resolution of problems and changes for customer clients
  • Participate in troubleshooting calls
  • Ensure high quality of core client and image
  • In-depth knowledge of client operating systems (Windows 7 & 10) including troubleshooting and deployment
  • Basic knowledge of software distribution systems (SCCM)
  • Basic Cloud Computing Solutions (Citrix preferred)
  • Scripting Experiences (Powershell preferred)
  • In-depth knowledge in Microsoft technologies
  • Certification in Windows 7/10 (welcome, but purely optional)
  • English or German knowledge

Advantages

  • Microsoft and Citrix tecxhnolgiy certificates

Personality

  • Client orientation
  • Independent thinking
  • Flexibility
  • Good problem solving skills
  • Team player attitude
  • Ability to learn fast
  • Pro-activity

IT Services Hungary is the biggest ICT service company in Hungary, subsidiary of T-Systems International. As an important member of the international T-Systems network IT Services Hungary is the most dynamic IT service centers in Hungary which won the Investor of the Year Award in 2008. Within a broad portfolio of ICT consultation services, ITSH concentrates on the management and outsourcing of IT solutions, and also development and system integration. The company continuously develops its sites in Budapest and Debrecen, and provides job opportunities for IT professionals.

Further career information

Your application - quick and easy in just 5 minutes! Found your new job? Then simply click on 'Apply now' to register for our online job tool. Do you have your application documents (CV, cover letter, certificates) available? You can upload them as pdf-; word- (docx); ppt-; xls-; csv- oder txt-file with a maximum upload size of 10 MB each. As soon as we receive your application, you will get a confirmation via e-mail. The first thing we do is check whether your profile matches the job. Depending on the position, this first selection round can take up to four weeks. If you are successful in the pre-selection round, we will contact you to arrange an interview. You can check the status of your application in your applicant profile at any time.

Looking for tips for your application? Then take a look at the section called >Application Tips on our career website. Here you will find all manner of tips on 'The Right Way to Apply' and all the answers to the online application process.

By the way: Once you have set up your digital application, you can use it to apply for any position at Deutsche Telekom Group - quickly and easily with just a few clicks.

You need technical help? Our Career Team can be reached via e-mail or via phone: +49 800 3306700 and is looking forward to help you with any request.

Master exciting challenges without overextending yourself, be dedicated to your job while also enjoying a well-balanced private life – this is admittedly not always easy.

Take charge of your life. With work-life@telekom, Telekom is expressly integrating the reconciliation of work and private life into the corporate culture. Diverse measures in the focal areas “Working time and location”, “Health and fitness”, “Family” and “Social aspects” ensure improved reconciliation of work and private life – for all of our employees: Singles and families, young and old employees, men and women. With us you can unfold your full potential while also making your individual life plan a reality.

We can offer you development opportunities that are lifelong. After all, the challenges in our industry are constantly changing - and we know, that we can best meet them with outstandingly qualified colleagues.

We offer a broad spectrum of personal training and development possibilities. Whether you're a newcomer, an expert or a manager - we can offer you exciting prospects and individual career paths. For example, there are various development programs to support expert and executive careers, international exchanges, or part-time studying while you work. Our employees have the choice. Detailed information can be found in the category Career Center on our career website.

Money might not bring happiness, but it does make life easier. Because we want you to be able to focus fully on the projects at hand, we support you with an attractive salary and numerous benefits. Because money can't get you everything, we offer a number of benefits to make life easier on top of that. You can further benefit from individual location-specific offers and support services.

You want to know more about our compensations and benefits? Then take a look at the section called Our Services on our career site.

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Two clicks for more data privacy: click here to activate the button and send your recommendation. Data will be transfered as soon as the activation occurs.