Experience Designer IHUB (m/f/d)

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Your Tasks

For our industry leading innovation area, we are looking for an experienced and ambitious Sr. UX Designer with broad experience in the design of digital products. The ideal candidate will be excited about the opportunity to drive experience quality and customer centric innovation across the portfolio of Deutsche Telekom, acts as an expert on our products and customer journeys and offers exceptional customer service. Your main tasks will be the following...

  • Definition and development of user experience strategies and strategic design of customer journeys for specific digital products/services, taking into account user requirements and current technical trends
  • Generating and presenting strategic concepts and analysis  and user experience outputs to stakeholders and Top management, leading and inspiring change and innovation against the headwinds of existing culture, processes, and incentives and across multiple departments
  • Conception and cross-channel development of interaction design and interactive prototypes
  • Design management of the project teams in user-oriented software developments, taking into account the implementation techniques
  • Translation of trend, user needs, business requirements and technical capabilities into a meaningful and captivating experience that is visually exciting, easy to use, and emotionally engaging
  • Conception and visualization of information through structured tools like information architecture, storyboards, user stories, flowcharts, site maps, wireframes and concrete specifications and requirements

Your Profile

You are a thought leader with the ability to inspire team members with Up-to-date knowledge of the newest UX-trends and new interaction paradigms (e.g. VR, AR, Voice). You are an expert communicator, brimming with positivity and empathy, able to communicate effectively successfully across all levels within the organization, including board level. In addition you have the following skills and expertise...

  • Masters degree in design and with 8+ years of experience with background in UX/Design, Research and Strategy or Planning
  • Expert knowledge in design, concept development, holistic view development
  • Strong methodological knowledge in the areas of user experience (UX), user centered design (UCD), information architecture and interaction Design
  • Sound experience of applying the design process in agile and cross-functional teams
  • Influences key decision makers to challenge conventional practices and instill customer insights into the decision-making processes.

Severely disabled applicants with equal qualification will be given particular consideration.

What we offer

  • Part-time possible

    With us there are not only full-time jobs - we also offer this position on a part-time basis.

  • Home office/mobile working possible

    Whether in the office or from any other location - mobile working is no problem for us. Working from home is part of our professional everyday life and is supported by digital platforms.

  • Connection to public transport

    Start your working day relaxed and without stressful rush hour traffic - our location is well connected to public transport and the next stop is just around the corner.

  • Canteen on-site

    Healthy eating in the company of colleagues - our on-site canteen makes it possible. Here you can choose from a large selection of hot and cold dishes in comfort and only a few minutes away from your office.

  • Flexible working hours

    Room for professional and private challenges - with our flexible working time models, we offer the opportunity to work self-determined. Exactly as it suits life and your current situation.

  • Training offers and allowances

    Lifelong learning is essential for us. Whether on site or digitally. We offer a wide range of further education opportunities - from seminars to part-time studies.

  • Pension scheme

    Well positioned for the future - we offer a company pension scheme and pay regular contributions into a personal pension account depending on the age and income of our employees.

  • Employee discounts

    Products and services at a discount - our employees receive discounts in the fixed network, Internet, mobile communications, TV and Smarthome sectors. Family and friends also benefit from many offers.

  • Health offers and insurance

    The health of our employees is important to us. Therefore, we offer free health checks, regular preventive medical checkups as well as many (online) courses on health-related matters.

  • International activity

    So far away and yet so close - in our international working environment, working across national borders is part of everyday life.

  • Onboarding programme

    Be part of the team from day one - we ensure the necessary training as well as fast integration and support our new employees as they join our company.

About us

About us

You feel at home in the digital world. So do we. As Europe’s most valuable telco brand we design a digital future in which everyone can #takepart. Sustainable, innovative and with unlimited possibilities for everyone. Become part of Deutsche Telekom.

Contact

Fiona Fürstmann

Any questions? I´m happy to help! For your application please use our online job tool.

fiona.fuerstmann@telekom.de

+49 151 17991955

Our Online Application Process

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