Job offer



Job-ID: 107786_EN_2

Head of Voice Operational Engineering (m/f/d)

Deutsche Telekom AG, VTI
Frankfurt am Main, Germany
Job level:
Employment type:
Full Time - Regular
Application Deadline:
Experience Required:
5 years and more
Working Hours Per Week:
Languages Required:
English, German
Amount of Travel:
Functional Area:
ICT / IT Consulting
ICT / IT Projects

As Head of Voice Operational Engineering (m/f/d) you are responsible with the team you are leading for the proactive development and engineering of our international intercarrier voice services’ production platforms and system architectures including 2nd/3rd operational support. As part of this you can count the international voice services and their platforms:

  • the vendor selection and system implementation including acceptance tests and go live hand-overs
  • the lead/implementation of migration projects
  • active lifecycle management and optimization of networks, its platforms, processes, and tools
  • the implementation of technical configuration/settings of HW/SW for provision as well as monitoring of availability and quality (performance management)
  • traffic analysis and capacity management
  • the technical tests and acceptance procedures of software releases and patches as well as its introduction into the production environment

Among others, your tasks include:

  • personnel and functional unit lead
  • monitor competitiveness through market analyses in international product and platform operations
  • willingness for on-call duty
  • escalation management towards manufacturers/suppliers as well as our customers and clients
  • University degree preferably in telecommunications (engineering) or related field
  • experience with functional and personnel lead of (international) teams and/or project groups, preferable in 2nd/3rd level support
  • profound knowledge about engineering and operation of voice services
  • professional and conceptional knowledge in the area of network architecture as well as routing protocols
  • experience with collaboration with manufacturers, suppliers, and planning units
  • business knowledge
  • ability to convey complex technical knowhow to the team
  • fluent English
  • Part-time possible

  • Flexible working hours

  • Training offers and allowances

  • Pension scheme

  • Employee discounts

Severely disabled applicants with equal qualification will be given particular consideration.

We feel as much at home in Bonn as we do in the 50 other countries around the globe where we provide our services. As one of the leading telecommunications providers in Europe, we also have a footprint in the markets in Asia and the United States. We're on our way to become one of the industry's top service companies and want you to help us to get there.

“I´m here for you and will join you on the way to your new job.”


Adrian Augustini

+49 6151 581 5074

Further career information

Your application - quick and easy in just 5 minutes! Found your new job? Then simply click on 'Apply now' to get to the form for your personal details. Do you have your application documents (CV, cover letter, certificates) available? You can upload them as pdf-; word- (docx); ppt-; xls-; csv- oder txt-file with a maximum upload size of 10 MB each. As soon as we receive your application, you will get a confirmation via e-mail. The first thing we do is check whether your profile matches the job. This first selection round can take up to four weeks. If you are successful in the pre-selection round, we will contact you to arrange an interview.

Looking for tips for your application? Then take a look at the section called Application Tips on our career website. Here you will find all manner of tips on 'The Right Way to Apply' and all the answers to the application process of our Jobworld.

By the way, once you have set up your digital application, you can use it to apply for any position at T-Systems and Deutsche Telekom Group - quickly and easily and with just one click.

You need technical help? Our Career Team can be reached via e-mail or via phone: +49 800 3306700 and is looking forward to help you with any request.

Master exciting challenges without overextending yourself, be dedicated to your job while also enjoying a well-balanced private life – this is admittedly not always easy.

Take charge of your life. With work-life@telekom, Telekom is expressly integrating the reconciliation of work and private life into the corporate culture. Diverse measures in the focal areas “Working time and location”, “Health and fitness”, “Family” and “Social aspects” ensure improved reconciliation of work and private life – for all of our employees: Singles and families, young and old employees, men and women. With us you can unfold your full potential while also making your individual life plan a reality.

We can offer you development opportunities that are lifelong. After all, the challenges in our industry are constantly changing - and we know, that we can best meet them with outstandingly qualified colleagues.

We offer a broad spectrum of personal training and development possibilities. Whether you're a newcomer, an expert or a manager - we can offer you exciting prospects and individual career paths. For example, there are various development programs to support expert and executive careers, international exchanges, or part-time studying while you work. Our employees have the choice. Detailed information can be found in the category Career Center on our career website.

Money might not bring happiness, but it does make life easier. Because we want you to be able to focus fully on the projects at hand, we support you with an attractive salary and numerous benefits. Because money can't get you everything, we offer a number of benefits to make life easier on top of that. You can further benefit from individual location-specific offers and support services.

You want to know more about our compensations and benefits? Then take a look at the section called Our Services on our career site.

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