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Job-ID: 110823_SK_2

Lead Delivery Solution Manager

Company:
Deutsche Telekom AG
Locations:
Kosice, Slovakia
Job level:
Young Professional
Employment type:
Full Time - Regular
Functional Area:
Consulting
Human Resources
ICT / IT Projects
Technology and Networks
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General description
Lead Delivery Solution Manager is responsible for technical leading in big projects (Deal Category Type A, B). The focus is on international projects, often with the main emphasis on WAN-Services. Lead DSM has the End-2-End responsibility for the Solution Design in close cooperation with Sales and the relevant fields of Delivery. Advise the customer concerning optimization potential based on T-Systems standard portfolio and perform the customer presentation up to the management level. Ensure the profitability of the complete solution already during the Design phase.

 Accountabilities
General requirements:
• Solution Design lead (Project Management for Delivery) during bid and proposal phase
• Project lead and responsibility to build high complex concepts and solutions
• Recognize and analyze the customer demands as well as its technical and commercial assessments
• Develop solution designs in various detail levels, cost-calculations as well as technical contents of presentations offers oriented to T-Systems Portfolio
• Support of sales partner by discussions with the customer and advise the customer with regard to relevant solutions
• Integration of potential, innovative ideas as well as market and technology trends for the service provision of several years in the Solution Design and in Business Cases
• Support of required Due Diligence to hedge the Solution Design, including minimizing of risk positions and development of realization and migration strategies
• Support of Design of commercial and quality assured realization, migration, or Transformation phase for the solution, examination and use of the newest technologies for the future solution designs
• Requirements definition for the suppliers, advice of Global Procurement for evaluation of innovation ability of suppliers
• Definition of requirements in cross-section of functions of concerned units
• Assurance of all the necessary approvals and Sing-off` s for the solutions and the T&T Phase within the required release-meetings and Boards
• Staffing (e.g. ZDF tickets) and  steering of Solution Design sub project
• Accountable for the overall (cross Delivery Unit) technical solution and the delivery model
• Accountable for steering and integration of Processes & Tools requirements coming from Global Quality (Operations Support Tools) and Telekom IT (Business Support Tools)
• Accountable for customer focused and detailed service descriptions (e.g. services, SLAs, reporting …)
• Accountable for the Transition and Transformation planning and the solution transformation approach
• Responsible in contract negotiations for service delivery related parts
• Design of overall technical solutions (Big Picture) based on defined customer requests and T-Systems’ One Portfolio
• Single point of contact for Bid Manager and customer regarding Solution Design
• Support for Bid Manager within various deal boards (e.g. SOC, MDSC, BDSC), Accountable MC Delivery Board presentation
• Responsible for peer review
• Customer presentation of technical solutions and participation at contract negotiation within deals
• Accountable for Delivery Unit commitment regarding technical solution on Delivery Unit level and Quality Assurance approval of the Delivery Unit
• Supports handover to T&T Project Manager and takes over Lead Solution Architect role on T&T Project Management level for Multi Delivery Unit T&T Projects
• Accountable for documentation of all assumptions and general conditions regarding overall technical solution
• Accountable for documentation, evaluation and mitigation of all technical risks according to RAID methodology
• Accountable for documentation of all  necessary customer obligations regarding solution for both build and run phase
• Accountable for description of interface between both Delivery Unit and third parties
• Support procurement and Back to Back process regarding technical solution
• Accountable for parts of the solution design to be delivered by Third Parties/Partners
• Regularly review the contract draft and document the status in the UDC (Unified Deal Checklist)
• Accountable and Responsible for adherance to Solution Design Standards (e.g. RESOLVE) and Solution Design status reporting
• Overall responsibility for the cost case and its calculation
• Steering of Solution Design share of the bid budget


Other Benefits
• Cafeteria - individual benefit,
• Trainings and development opportunities,
• Discounts at various providers in Košice,
• Possibility of Home office,
• Pension savings contribution,
• Meal vouchers contribution,
• Teambuildings,
• Extra vacation days,
• Young and enthusiastic working environment,
• Diversity Program,
• Health Weeks,
• Sport Activities,
• Weekend Events,
• Work life Coaching,
• Doctors at workplace,
• Credit card,
• Metro card,
• Referral bonus /financial/,
• Rotations possibilities.

Requirements

Skills / skill level:
• Achieved education in area of Information systems or Engineering or proven experience in the area of Solution Design with 5 years -experience on big customer projects
• Deep knowledge about T-Systems TC Portfolio (Connectivity Services) is a condition and cannot be acquired in the role
• Strong analytical skills and deep knowledge about business management, especially in contracts and business cases
• Strong practical knowledge about risk, escalation and conflict management
• Strong negotiation skills and professional Stakeholder Management
• High level of resilience as well as necessary assertiveness, Engagement, motivational capability, so that the projects are successfully completed
• Experience and high level of social competence with purpose to motivate a team and confidently handle the conflicts
• Ability for structured, purposeful and solution-oriented working method
• High level of customer and service orientation, organizational skills as well as personal initiative, commitment and decision-making competency
• Intercultural competence
• Willing to travel to different project locations also abroad (Europe)


Experience:

• Min 5 year experience in the ICT organization and executing of big and complex projects on customer interface
• Min 5 year experience in Solution Design and in Calculation of overall solutions in international TC Area

Certificates:
• Project Management / PMI/PMP [certified project manager] is a big advantage 

Languages:
• English business fluent written and spoken
• German advantage


Salary
Minimum monthly salary is 2300€ brutto + variable part of salary + other financial benefits. The final basic wage component can be adjusted accordingly to individual skills and experience of selected candidate.

Requirements

Skills / skill level:
• Achieved education in area of Information systems or Engineering or proven experience in the area of Solution Design with 5 years -experience on big customer projects
• Deep knowledge about T-Systems TC Portfolio (Connectivity Services) is a condition and cannot be acquired in the role
• Strong analytical skills and deep knowledge about business management, especially in contracts and business cases
• Strong practical knowledge about risk, escalation and conflict management
• Strong negotiation skills and professional Stakeholder Management
• High level of resilience as well as necessary assertiveness, Engagement, motivational capability, so that the projects are successfully completed
• Experience and high level of social competence with purpose to motivate a team and confidently handle the conflicts
• Ability for structured, purposeful and solution-oriented working method
• High level of customer and service orientation, organizational skills as well as personal initiative, commitment and decision-making competency
• Intercultural competence
• Willing to travel to different project locations also abroad (Europe)


Experience:

• Min 5 year experience in the ICT organization and executing of big and complex projects on customer interface
• Min 5 year experience in Solution Design and in Calculation of overall solutions in international TC Area

Certificates:
• Project Management / PMI/PMP [certified project manager] is a big advantage 

Languages:
• English business fluent written and spoken
• German advantage


Salary
Minimum monthly salary is 2300€ brutto + variable part of salary + other financial benefits. The final basic wage component can be adjusted accordingly to individual skills and experience of selected candidate.

  • Home office/mobile working possible

The most trustworthy partner in information and communication technologies.

 T-Systems Slovakia was established in Slovakia in 2006 with the goal of providing information and communication (ICT) outsourcing solutions for the global corporate clientele of the Deutsche Telekom AG Group. The company has been based in Košice since its establishment. It was established as a subsidiary of T-Systems International GmbH, which has its head office in Germany and is a part of the global Deutsche Telekom AG Group.

The Slovak company provides outsourcing services for corporate customers in Germany, the European Union and at a global level. The size and breadth of activities and quality of work delivered by T-Systems Slovakia is a major reason why the T-Systems brand is the market leader in Germany and one of the big four ICT service providers in Europe.

The company has used the last decade to grow from nothing to the second-largest IT company in Slovakia and the second-largest employer in the east of the country. T-Systems Slovakia had 3,850 employees in Košice at the end of 2016, which makes it the second-largest shared service center in Slovakia and one of the top fifteen largest employers in Slovakia.

Thanks to our highly qualified and motivated employees, our company has the fastest growing added value in the IT sector in Slovakia.

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Monika Rascakova

Monika.Rascakova@t-systems.com

+800 80 056 056

Further career information

Your application - quick and easy in just 5 minutes! Found your new job? Then simply click on 'Apply now' to register for our online job tool. Do you have your application documents (CV, cover letter, certificates) available? You can upload them as pdf-; word- (docx); ppt-; xls-; csv- oder txt-file with a maximum upload size of 10 MB each. As soon as we receive your application, you will get a confirmation via e-mail. The first thing we do is check whether your profile matches the job. Depending on the position, this first selection round can take up to four weeks. If you are successful in the pre-selection round, we will contact you to arrange an interview. You can check the status of your application in your applicant profile at any time.

Looking for tips for your application? Then take a look at the section called >Application Tips on our career website. Here you will find all manner of tips on 'The Right Way to Apply' and all the answers to the online application process.

By the way: Once you have set up your digital application, you can use it to apply for any position at Deutsche Telekom Group - quickly and easily with just a few clicks.

You need technical help? Our Career Team can be reached via e-mail or via phone: +49 800 3306700 and is looking forward to help you with any request.

Master exciting challenges without overextending yourself, be dedicated to your job while also enjoying a well-balanced private life – this is admittedly not always easy.

Take charge of your life. With work-life@telekom, Telekom is expressly integrating the reconciliation of work and private life into the corporate culture. Diverse measures in the focal areas “Working time and location”, “Health and fitness”, “Family” and “Social aspects” ensure improved reconciliation of work and private life – for all of our employees: Singles and families, young and old employees, men and women. With us you can unfold your full potential while also making your individual life plan a reality.

We can offer you development opportunities that are lifelong. After all, the challenges in our industry are constantly changing - and we know, that we can best meet them with outstandingly qualified colleagues.

We offer a broad spectrum of personal training and development possibilities. Whether you're a newcomer, an expert or a manager - we can offer you exciting prospects and individual career paths. For example, there are various development programs to support expert and executive careers, international exchanges, or part-time studying while you work. Our employees have the choice. Detailed information can be found in the category Career Center on our career website.

Money might not bring happiness, but it does make life easier. Because we want you to be able to focus fully on the projects at hand, we support you with an attractive salary and numerous benefits. Because money can't get you everything, we offer a number of benefits to make life easier on top of that. You can further benefit from individual location-specific offers and support services.

You want to know more about our compensations and benefits? Then take a look at the section called Our Services on our career site.

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