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Job-ID: 120636_DE_2

Product Owner Service (m/w/d)

congstar GmbH
Köln, Germany
Job level:
Employment type:
Full Time - Regular
Application Deadline:
Experience Required:
5 Jahre und mehr
Languages Required:
Amount of Travel:
Functional Area:
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Das erwartet Dich:

  • Du arbeitest eng zusammen mit dem Bereich Kundenservice, hast deren Vision und Strategie verinnerlicht, leitest daraus das Bild für die ideale Service IT-Landschaft ab und priorisierst das Anforderungsbacklog. 
  • Du konzipierst und entwickelst in crossfunktionalen Teams Service-IT-Features. Ihr validiert gemeinsam Ideen, verprobt diese mit Experimenten und geht dabei auf Basis von KPIs vor.
  • In den crossfunktionalen Teams übersetzt Du eure Ideen in Stories und Akzeptanzkriterien. Dabei nutzt Ihr im agilen Vorgehen Storymaps, Kanban, Pretotpyes und andere innovative Methoden, die Euch helfen das Richtige richtig zu tun!

Das hast Du im Gepäck: 

  • Du hast ein abgeschlossenes Hochschulstudium oder eine vergleichbare Ausbildung mit mehrjähriger Berufserfahrung. 
  • Du bringst mindestens 5 Jahre Berufserfahrung als Product Owner in der Telekommunikationsbranche mit; idealerweise sowohl bei einem Netzbetreiber als auch bei einem MVNO.
  • Du hast eine langjährige Erfahrung im Bereich Kundenservice und mit entsprechenden Tools wie zum Beispiel SalesForce.
  • Du musst nicht programmieren können, aber Du hast Erfahrung in der direkten Arbeit mit Entwicklern und verstehst ihre Anforderungen und Arbeitsweise.
  • Home office/mobile working possible

  • Connection to public transport

  • Flexible working hours

  • Training offers and allowances

  • Employee discounts

  • Health offers and insurance

  • Parking available

  • Onboarding programme

Severely disabled applicants with equal qualification will be given particular consideration.

Wir sind ein über 200 Mitarbeiter starkes  Unternehmen, Zweitmarke der Telekom Deutschland  GmbH mit Sitz mitten in Köln und einer der führenden  Mobilfunkanbieter in Deutschland. Als Teil der Deutschen Telekom bieten wir das Beste  aus beiden Welten: Wir vereinen Start up-  Atmosphäre mit der Sicherheit eines Konzerns im  Rücken und stehen sowohl bei unseren Produkten  als auch als Arbeitgeber für Flexibilität.

Wir bieten:

  • Flache Hierarchien und die Möglichkeit, unsere  Prozesse, Produkte und congstar als  Unternehmen aktiv mitzugestalten
  • Flexible Arbeitszeiten und Home-Office
  • Attraktive Mitarbeiterrabatte
  • Flexible Wahl der Anzahl Deiner Urlaubstage  und der Höhe Deines variablen Gehaltsanteils
  • Frisches Obst, Wasser, Kaffee und Tee so viel  Du willst


Charlotte Kook


Further career information

Your application - quick and easy in just 5 minutes! Found your new job? Then simply click on 'Apply now' to register for our online job tool. Do you have your application documents (CV, cover letter, certificates) available? You can upload them as pdf-; word- (docx); ppt-; xls-; csv- oder txt-file with a maximum upload size of 10 MB each. As soon as we receive your application, you will get a confirmation via e-mail. The first thing we do is check whether your profile matches the job. Depending on the position, this first selection round can take up to four weeks. If you are successful in the pre-selection round, we will contact you to arrange an interview. You can check the status of your application in your applicant profile at any time.

Looking for tips for your application? Then take a look at the section called >Application Tips on our career website. Here you will find all manner of tips on 'The Right Way to Apply' and all the answers to the online application process.

By the way: Once you have set up your digital application, you can use it to apply for any position at Deutsche Telekom Group - quickly and easily with just a few clicks.

You need technical help? Our Career Team can be reached via e-mail or via phone: +49 800 3306700 and is looking forward to help you with any request.

Master exciting challenges without overextending yourself, be dedicated to your job while also enjoying a well-balanced private life – this is admittedly not always easy.

Take charge of your life. With work-life@telekom, Telekom is expressly integrating the reconciliation of work and private life into the corporate culture. Diverse measures in the focal areas “Working time and location”, “Health and fitness”, “Family” and “Social aspects” ensure improved reconciliation of work and private life – for all of our employees: Singles and families, young and old employees, men and women. With us you can unfold your full potential while also making your individual life plan a reality.

We can offer you development opportunities that are lifelong. After all, the challenges in our industry are constantly changing - and we know, that we can best meet them with outstandingly qualified colleagues.

We offer a broad spectrum of personal training and development possibilities. Whether you're a newcomer, an expert or a manager - we can offer you exciting prospects and individual career paths. For example, there are various development programs to support expert and executive careers, international exchanges, or part-time studying while you work. Our employees have the choice. Detailed information can be found in the category Career Center on our career website.

Money might not bring happiness, but it does make life easier. Because we want you to be able to focus fully on the projects at hand, we support you with an attractive salary and numerous benefits. Because money can't get you everything, we offer a number of benefits to make life easier on top of that. You can further benefit from individual location-specific offers and support services.

You want to know more about our compensations and benefits? Then take a look at the section called Our Services on our career site.

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Two clicks for more data privacy: click here to activate the button and send your recommendation. Data will be transfered as soon as the activation occurs.