Job offer



Job-ID: 108438_RO_2


Telekom Romania
Bucharest, Romania
Job level:
Employment type:
Full Time - Regular
Functional Area:
Technology and Networks
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  • Reshape the entire Digital Customer Experience for both clients and employees ;
  • Disseminate and Design Thinking-like mindset throughout the organization.


  • Use Design thinking approach and methodologies to (re-)design E2E digital UX (for both B2C and B2B clients) – e.g. customer research, customer journey mapping, personas, empathy maps prototyping, user testing ;
  • Develop approach for driving insights through customer research – leverage existing data and knowledge, conduct surveys, interviews and focus groups, conceive user tests ;
  • Translate user needs into intuitive solutions and develop prototypes (mock-ups, wireframes, sitemaps) to test user experience with new digital products and services (optimized for a wide range of devices and interfaces) ;
  • Iterate upon the features/functionalities to ensure a great user experience ;
  • Make strategic design and user-experience decisions related to core, and new functions and features ;
  • Run rapid test-and-learn programs by taking a user-centered design approach ;
  • Collaborate with other team members and stakeholders – in an agile, fast-execution mode ;
  • Take smart risks and champion new ideas.


  • Minimum 3 years user experience (UX) design track record - or equivalent experience ;
  • Thorough knowledge of applications such as: InVision UXPin, Balsamiq, Framer.js, Quartz Composer etc. ;
  • Motivated by customer empathy - ability not only to focus on producing an elegant user interface but to be an advocate for the customer in solving customer-experience and design problems ;
  • A solid grasp of user-centered design and testing methodologies, subsystems, and usability and accessibility concerns ;
  • Deep understanding of mobile-first and responsive design ;
  • Experience working directly with product owners, business analysts and developers in developing mockups, wireframes (functional specifications) ;
  • Be passionate about all things UX and other areas of design and innovation - research and showcase knowledge in the industry’s latest trends and technologies ;
  • Strong analytical and communication abilities ;
  • Strong command of English (both verbal and written) .
  • Health offers and insurance

At Telekom Romania, we work on developing innovative solutions to shape the digital world and bring people closer together – at home and at work, anyplace, anytime. Making life easier for our customers and enriching it for the long term is the very essence of what we do. With some 156 million mobile customers, 29 million fixed-network lines and more than 18 million broadband lines, Deutsche Telekom is the leading European telco, paving the way for the gigabit society. Telekom Romania has set out to re-imagine business in the digital age and is looking for doers that want to make an impact in an environment where sharing ideas fosters growth.


Mihai Comsa

+800 80 056 056

Further career information

Your application - quick and easy in just 5 minutes! Found your new job? Then simply click on 'Apply now' to get to the form for your personal details. Do you have your application documents (CV, cover letter, certificates) available? You can upload them as pdf-; word- (docx); ppt-; xls-; csv- oder txt-file with a maximum upload size of 10 MB each. As soon as we receive your application, you will get a confirmation via e-mail. The first thing we do is check whether your profile matches the job. This first selection round can take up to four weeks. If you are successful in the pre-selection round, we will contact you to arrange an interview.

Looking for tips for your application? Then take a look at the section called Application Tips on our career website. Here you will find all manner of tips on 'The Right Way to Apply' and all the answers to the application process of our Jobworld.

By the way, once you have set up your digital application, you can use it to apply for any position at T-Systems and Deutsche Telekom Group - quickly and easily and with just one click.

You need technical help? Our Career Team can be reached via e-mail or via phone: +49 800 3306700 and is looking forward to help you with any request.

Master exciting challenges without overextending yourself, be dedicated to your job while also enjoying a well-balanced private life – this is admittedly not always easy.

Take charge of your life. With work-life@telekom, Telekom is expressly integrating the reconciliation of work and private life into the corporate culture. Diverse measures in the focal areas “Working time and location”, “Health and fitness”, “Family” and “Social aspects” ensure improved reconciliation of work and private life – for all of our employees: Singles and families, young and old employees, men and women. With us you can unfold your full potential while also making your individual life plan a reality.

We can offer you development opportunities that are lifelong. After all, the challenges in our industry are constantly changing - and we know, that we can best meet them with outstandingly qualified colleagues.

We offer a broad spectrum of personal training and development possibilities. Whether you're a newcomer, an expert or a manager - we can offer you exciting prospects and individual career paths. For example, there are various development programs to support expert and executive careers, international exchanges, or part-time studying while you work. Our employees have the choice. Detailed information can be found in the category Career Center on our career website.

Money might not bring happiness, but it does make life easier. Because we want you to be able to focus fully on the projects at hand, we support you with an attractive salary and numerous benefits. Because money can't get you everything, we offer a number of benefits to make life easier on top of that. You can further benefit from individual location-specific offers and support services.

You want to know more about our compensations and benefits? Then take a look at the section called Our Services on our career site.

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