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Job-ID: 115051_DE_2

Service Delivery Manager (m/w/d)

Deutsche Telekom Global Business Solutions GmbH
Linz, Austria
Job level:
Employment type:
Full Time - Regular
Application Deadline:
Languages Required:
Deutsch, Englisch
Functional Area:
ICT / IT Consulting
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  • Betreuung und Entwicklung unserer Kunden über die gesamte Vertragslaufzeit
  • Beauftragung und Steuerung von internen und externen Leistungserbringern um die Serviceerfüllung sicherzustellen
  • Aktive Entwicklung von Kundenbeziehungen sowie die gemeinsame Erarbeitung einer individuellen Sales-Strategie um für die verantworteten Kunden einen Mehrwert zu schaffen
  • Entwicklung von innovativen Lösungen und aktives Beraten der Kunden zur Ausweitung unseres Portfolios
  • Verantwortung für die aktuelle und zukünftige finanzielle Entwicklung Ihrer Kunden
  • 5-jährige Berufserfahrung insbesondere im Bereich Management von WAN-Netzwerken
  • Kenntnis über nationale sowie globale WAN Netzwerke und Techniken wie SD-WAN, Firewalling, WAN Optimierung
  • Exzellentes Stakeholder-Management, ausgeprägte Kunden- und Service-Orientierung sowie ein vertrieblich orientiertes Mindset
  • Strukturierte, proaktive Arbeitsweise
  • Betriebswirtschaftliches Know-How sowie ein hohes Maß an „Sense of urgency“
  • ITIL Kenntnisse sind von Vorteil

Für Ihren Einsatz bieten wir neben einem interessanten, sich stets weiterentwickelnden Arbeitsumfeld eine dem Level und der Position entsprechende Entlohnung. Aus gesetzlichen Gründen weisen wir auf das kollektivvertragliche Jahresmindestgehalt von €45.570,42 brutto hin. Das finale Gehalt orientiert sich selbstverständlich an Ihrer individuellen Erfahrung. 

Außerdem bieten wir Ihnen ein umfangreiches Angebot an diversen Benefits wie zum Beispiel flexible Arbeitszeiten, Essenszuschuss, Sportangebote und diverse MitarbeiterInnen Events.

  • Home office/mobile working possible

  • Connection to public transport

  • Canteen on-site

  • Training offers and allowances

  • Pension scheme

  • Employee discounts

  • Health offers and insurance

  • International activity

  • Meal allowances

  • Parking available

  • Onboarding programme

Die Deutsche Telekom Global Business Solutions GmbH ist ein Tochterunternehmen der Deutschen Telekom und beschäftigt rund 70 MitarbeiterInnen in Österreich. In der DTGBS werden sämtlicher Telekommunikationsdienstleistungen gebündelt – die Anbindung und Vernetzung von Unternehmensstandorten etwa über MPLS, SD-WAN sowie generell LAN/WAN.

I´m here for you and will join you on the way to your new job


Laura Haider

057 057 4341

Further career information

Your application - quick and easy in just 5 minutes! Found your new job? Then simply click on 'Apply now' to register for our online job tool. Do you have your application documents (CV, cover letter, certificates) available? You can upload them as pdf-; word- (docx); ppt-; xls-; csv- oder txt-file with a maximum upload size of 10 MB each. As soon as we receive your application, you will get a confirmation via e-mail. The first thing we do is check whether your profile matches the job. Depending on the position, this first selection round can take up to four weeks. If you are successful in the pre-selection round, we will contact you to arrange an interview. You can check the status of your application in your applicant profile at any time.

Looking for tips for your application? Then take a look at the section called >Application Tips on our career website. Here you will find all manner of tips on 'The Right Way to Apply' and all the answers to the online application process.

By the way: Once you have set up your digital application, you can use it to apply for any position at Deutsche Telekom Group - quickly and easily with just a few clicks.

You need technical help? Our Career Team can be reached via e-mail or via phone: +49 800 3306700 and is looking forward to help you with any request.

Master exciting challenges without overextending yourself, be dedicated to your job while also enjoying a well-balanced private life – this is admittedly not always easy.

Take charge of your life. With work-life@telekom, Telekom is expressly integrating the reconciliation of work and private life into the corporate culture. Diverse measures in the focal areas “Working time and location”, “Health and fitness”, “Family” and “Social aspects” ensure improved reconciliation of work and private life – for all of our employees: Singles and families, young and old employees, men and women. With us you can unfold your full potential while also making your individual life plan a reality.

We can offer you development opportunities that are lifelong. After all, the challenges in our industry are constantly changing - and we know, that we can best meet them with outstandingly qualified colleagues.

We offer a broad spectrum of personal training and development possibilities. Whether you're a newcomer, an expert or a manager - we can offer you exciting prospects and individual career paths. For example, there are various development programs to support expert and executive careers, international exchanges, or part-time studying while you work. Our employees have the choice. Detailed information can be found in the category Career Center on our career website.

Money might not bring happiness, but it does make life easier. Because we want you to be able to focus fully on the projects at hand, we support you with an attractive salary and numerous benefits. Because money can't get you everything, we offer a number of benefits to make life easier on top of that. You can further benefit from individual location-specific offers and support services.

You want to know more about our compensations and benefits? Then take a look at the section called Our Services on our career site.

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