Job offer

profile image

Your Tasks

  • Validate the incoming change requests
  • Open changes in the given ticket logging system
  • Change follow-up
  • Monitoring Functional Mailboxes and assigning or processing incoming e-mails
  • Act as the coordinator between the Resolution Teams and the Client Management
  • Cooperation with the Change Managements, Technical support units and other stakeholders other
  • Participation in the daily Task ROTA
  • Creating and distributing daily/weekly/ad-hoc reports
  • Maintaining customer specific training and process documents
  • Making suggestions for process improvement
  • Continuous knowledge sharing between the team

Your Profile

  • German AND English knowledge

Advantages:

  • Bachelor’s degree (in Technology)
  • Relevant experience in multinational environment preferably in area of IT process coordination
  • Change Management experience
  • Advanced English AND German communication skills
  • Good personal IT skills and knowledge
  • Knowledge in ITIL is an advantage

Personality:

  • Good communication and problem solving skills
  • Ability to work in team
  • Logical way of thinking
  • Certification of good conduct

About us

About us

Present in the market under the Deutsche Telekom IT Solutions brand name, IT-Services Hungary (ITSH) is a subsidiary of the Deutsche Telekom Group and is the largest ICT employer in Hungary. Established in 2006, the company provides a wide portfolio of IT and telecommunications services with more than 4500 employees. ITSH was awarded with the Best in Educational Cooperation prize by HIPA in 2019, acknowledged as one of the most attractive workplaces by PwC Hungary’s independent survey and rewarded with the title of the Most Ethical Multinational Company in 2019. The company continuously develops its four sites in Budapest, Debrecen, Pécs and Szeged and is looking for skilled IT professionals to join its team.

Our Online Application Process

Similar Jobs

Back
PrintBookmark Share
Two clicks for more data privacy: click here to activate the button and send your recommendation. Data will be transfered as soon as the activation occurs.
FAQ Share
Two clicks for more data privacy: click here to activate the button and send your recommendation. Data will be transfered as soon as the activation occurs.