Job offer


Job-ID: 112556_DE_2

User Experience Designer (m/w/d)

Deutsche Telekom Service GmbH
Bonn, Germany
Job level:
Employment type:
Full Time - Regular
Application Deadline:
Experience Required:
5 Jahre und mehr
Working Hours Per Week:
Languages Required:
Deutsch, Englisch
Amount of Travel:
Functional Area:
Customer Care
ICT / IT Development
Other positions of interest
Strategy, Processes, Internal Audit, Compliance
Technology and Networks
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Als UX Designer im Bereich Serviceentwicklung & Innovation (w/m/d) verwandeln Sie Business- und Nutzeranforderungen in kreative Lösungen für eine einzigartige digitale User Experience:

  • Sie sind Ansprechpartner für User Experience-Belange im Innovationsumfeld und verstehen sich als User Experience Coach und Sparringspartner für Team-Mitglieder, Stakeholder und andere UX Designer
  • Sie entwickeln kontinuierlich die User Experience digitaler Touchpoints weiter und optimieren diese unter Berücksichtigung von Businesszielen und Nutzeranforderungen
  • Lokale Style- und UX Guidelines setzen Sie konsequent um und entwickeln diese stetig weiter
  • Sie koordinieren UX / UI Aufgaben und stellen die erfolgreiche Durchführung von Designaufgaben sicher
  • Sie präsentieren strategische Konzepte und User Experience Outputs vor Stakeholdern und Management
  • Sie haben Spaß an agiler Projektarbeit im Team mit Designern, Redakteuren und Entwicklern
  • Sie sprechen fließend Deutsch und sehr gut Englisch
  • Studium im Bereich Interaktions- oder Kommunikationsdesign, Mensch-Computer Interaktion, Medien Informatik oder vergleichbares
  • Mindestens 2 Jahre Berufserfahrung in der Konzeption und Gestaltung digitaler Produkte (optimalerweise Apps und Webapplikationen)
  • Die Fähigkeit Ideen sehr schnell erlebbar und kommunizierbar machen (Sketching, Prototyping)
  • Erfahrungen bei der Erstellung von validen und modernen Interaktionskonzepten (User Flows, Wireframes, Mockups)
  • Das Wissen, wie Konzepte mit Anwendern bzw. Kunden zu validiert werden können
  • Optional: Erfahrung bei der Entwicklung von modernen Web Applikationen (HTML, Java-/Typescript, CSS/SCSS, NodeJS)
  • Optional: Erfahrung mit Design Werkzeugen (Sketch, InVision, Flinto, Adobe Creative Suite)
  • Part-time possible

  • Flexible working hours

  • Training offers and allowances

  • Pension scheme

  • Employee discounts

  • Health offers and insurance

Severely disabled applicants with equal qualification will be given particular consideration.

Deutsche Telekom Service GmbH. Kunden begeistern – mit Service und Leistung! Dieser Anspruch fordert uns täglich neu heraus. Wir sind die Stimme des Konzerns und beraten unsere Kunden am Telefon. Professionell, schnell und einfach. Werden auch Sie ein ''Kundenbegeisterer'' und erleben Sie, warum die Call Center der Telekom echte Service Center sind!

“Any questions? I´m happy to help! For your application please use our online job tool.”


Christiane Lucas

+49 160 907 535 22

Further career information

Your application - quick and easy in just 5 minutes! Found your new job? Then simply click on 'Apply now' to register for our online job tool. Do you have your application documents (CV, cover letter, certificates) available? You can upload them as pdf-; word- (docx); ppt-; xls-; csv- oder txt-file with a maximum upload size of 10 MB each. As soon as we receive your application, you will get a confirmation via e-mail. The first thing we do is check whether your profile matches the job. Depending on the position, this first selection round can take up to four weeks. If you are successful in the pre-selection round, we will contact you to arrange an interview. You can check the status of your application in your applicant profile at any time.

Looking for tips for your application? Then take a look at the section called >Application Tips on our career website. Here you will find all manner of tips on 'The Right Way to Apply' and all the answers to the online application process.

By the way: Once you have set up your digital application, you can use it to apply for any position at Deutsche Telekom Group - quickly and easily with just a few clicks.

You need technical help? Our Career Team can be reached via e-mail or via phone: +49 800 3306700 and is looking forward to help you with any request.

Master exciting challenges without overextending yourself, be dedicated to your job while also enjoying a well-balanced private life – this is admittedly not always easy.

Take charge of your life. With work-life@telekom, Telekom is expressly integrating the reconciliation of work and private life into the corporate culture. Diverse measures in the focal areas “Working time and location”, “Health and fitness”, “Family” and “Social aspects” ensure improved reconciliation of work and private life – for all of our employees: Singles and families, young and old employees, men and women. With us you can unfold your full potential while also making your individual life plan a reality.

We can offer you development opportunities that are lifelong. After all, the challenges in our industry are constantly changing - and we know, that we can best meet them with outstandingly qualified colleagues.

We offer a broad spectrum of personal training and development possibilities. Whether you're a newcomer, an expert or a manager - we can offer you exciting prospects and individual career paths. For example, there are various development programs to support expert and executive careers, international exchanges, or part-time studying while you work. Our employees have the choice. Detailed information can be found in the category Career Center on our career website.

Money might not bring happiness, but it does make life easier. Because we want you to be able to focus fully on the projects at hand, we support you with an attractive salary and numerous benefits. Because money can't get you everything, we offer a number of benefits to make life easier on top of that. You can further benefit from individual location-specific offers and support services.

You want to know more about our compensations and benefits? Then take a look at the section called Our Services on our career site.

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