External auditors have once again confirmed that Deutsche Telekom is well-equipped to fight corruption. For Thomas Kremer, Member of the Board of Management for Data Privacy, Legal Affairs and Compliance, this confirmation is a key when it comes to customer trust in the company.
The auditors reviewed all measures that Deutsche Telekom employs against corruption in Germany. The audit particularly focused on the company's compliance management system (CMS). The system includes all measures and processes that the company employs to guarantee employee and executive compliance with relevant policy. It is essential, for example, that the company informs each and every employee of the rules with which they are expected to comply. It is also important that the entire Board of Management is dedicated to the company's compliance culture. External auditors from KPMG had already certified the CMS in 2010 and 2013. Ten companies (see below) were recently up for an audit again. Thirteen companies from other countries in which Deutsche Telekom is active will follow this year.
Ready to fight risk and corruption
The audit focused on processes used in Procurement, Sales and Human Resources as well as in Mergers and Acquisitions, also taking a close look at topics such as events, donations and sponsorship where the potential for corruption is highest. The auditors at KPMG have completed their audit of the effectiveness of our CMS and the system passed with flying colors. The auditors have said that the system was able "with reasonable certainty, to identify the risk of potential violation of corruption law at an early point in time as well as prevent legal violations."
"We are extremely pleased with these results. We will continue working on this area and will be regularly auditing the effectiveness of our system," says Manuela Mackert, Chief Compliance Officer at Deutsche Telekom. "In this latest certification, a new audit firm came to the same results as other external auditors in previous years. That once again shows that our ongoing efforts to advance our CMS and the measures it contains for keeping Deutsche Telekom compliant are effective."
Trust is key to success
Certification and audits of the compliance management system also play an increasingly important role in bidding processes and decisions to award bids, just as much as competitive advantages. "Knowing that the public, our customers, business partners and employees are confident in our company and the work we do is the most important factor in running a successful business," says Thomas Kremer, Member of the Board of Management for Data Privacy, Legal Affairs and Compliance. "Certification is a major contributing factor in this, and we are doing everything right when it comes to fighting corruption."
Certified Deutsche Telekom companies: Deutsche Telekom AG, Telekom Deutschland GmbH, T-Systems International, Detecon, Telekom Shop Gesellschaft, Vivento Customer Services, Deutsche Telekom Kundenservice, Deutsche Telekom Technischer Service, Deutsche Telekom Technik, Deutsche Telekom Regional Services and Solutions.