Corporate Responsibility

Telekom Contact Point for Human Rights : Inquiries with Human Rights Relevance

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Deutsche Telekom stands behind internationally and nationally accepted standards for good and responsible management. Internal and external stakeholders have the opportunity to report potential violations of laws, internal policies, regulations or the Code of Conduct. This can be done in the following ways:

  • Speaking to local Compliance Officers or human resource representatives if you are an employee
  • Writing an email to Tell-me@telekom.de or through the anonymous webform
  • Sending a letter to: Deutsche Telekom AG, Tell me!, Friedrich-Ebert-Allee 140, 53113 Bonn, Germany
  • Contacting the Central Compliance Officers via +80003824–835 (Monday -Thursday: 9 a.m. - 5 p.m.; Friday: 9 a.m. - 3p.m.)
  • Inquiries related to human rights can also directly be sent to: humanrights@telekom.de

Since the set-up of a dedicated Contact Point for Human Rights at Deutsche Telekom in October 2013, the Contact Point is involved in all inquiries that are related to human rights. In the reporting period 01/01/2015 – 12/31/2015, the Contact Point received eleven inquiries related to human rights which were directly sent to the Contact Point’s email inbox or the anonymous whistleblower portal. Not all inquiries were identified as plausible. Most of the inquiries were related to the two topics “freedom of expression” and “prohibition of discrimination”. In three cases Deutsche Telekom has been asked to participate in surveys regarding the topics “Business and Human Rights” and “Fundamental Principles and Rights at Work of the International Labor Organization”. Two inquiries were related to support refugees, especially the establishment of hotspots in refugee-shelters. One inquiry aimed at the topic “implementation of minimum wage standards”. All inquiries received are of course treated with confidentiality and due respect.

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