Corporate Responsibility

New transparency report published

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Telecommunications companies are legally obliged to cooperate with security authorities. For instance with surveillance measures that allow telecommunications connections to be traced or recorded. Deutsche Telekom has now published its latest international transparency report.  

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Trust is the basis for increasing digitization and the prerequisite for trust is transparency.

Around 3,700 surveillance measures are implemented every month for the authorities in the Deutsche Telekom regional offices for special government regulations in Germany. The figures are taken from the latest transparency report 2016 which the Group has just published. The numbers continue to fall slightly, with some 4,100 in 2015 compared with around 4,000 a year earlier. Experts check each inquiry for legal conformity and also ensure compliance with telecommunications secrecy and data privacy. Support with surveillance measures is provided in strict compliance with the principle of double-checking, i.e., always with two employees involved, each of whom checks the other. From a technical viewpoint, a surveillance circuit means that the affected traffic can be provided directly to the authority. Deutsche Telekom itself is unable to determine the content of these connections. Maximum technical security is also ensured. Here, the focus is on protecting the rights of the individual, in particular the secrecy of telecommunications.

Moreover, the teams in the regional offices provide information on traffic data – i.e. when a communication took place, between which lines, and how long it lasted. Added to which is customer data, such as name, address, and date of birth. The volume of traffic data has increased around 15 percent and the number of customer data reports by as much as 44 percent year-on-year. The downward trend since 2015 regarding copyright protection inquiries, however, continues.

Background: Telecommunications companies are legally obliged to cooperate with security authorities. And Deutsche Telekom always sees the authorities as obliged to ensure transparency regarding security activities. Until that happens, the Group publishes a transparency report. In 2014, Deutsche Telekom became the first company to publish such a report in Germany. After extensive analysis of the legal framework conditions applying in the other countries of Deutsche Telekom’s footprint, the international report was then published in 2015. Deutsche Telekom has just published the new 2016 edition.

The latest online report can be found here.

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Transparency Report

DT publishes how the company is obliged to cooperate with government agencies. Please follow the link to the menu, which you can use to select the required subsidiary directly.